Bespoke Shipping
Shipping rates the way you want it
Rating
4.8
feedback
209
chart
#1,411
All reviews
Rating Breakdown
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July 9, 2020
We have just started to use this app to help us with some of our more complex shipping rules. Min was very helpful, they understood our requirements and implemented our solution quickly and efficiently, 5 star customer service. I would highly recommend this app. Quick update - After a few months using the app, we need to implement some new shipping rules, this app is so powerful, i managed to set up new rules based on UK postal zones. I need a bit of help from app and the support is so good, they got back to me in less than an hours with the resolution. Top class.
April 5, 2020
Utilizzo questa app per le spedizioni da diversi luoghi di produzione e funziona benissimo, ho contattato L'assistenza ed è stata super veloce per fornirmi aiuto. L'unica pecca se si può dire è che (non funziona bene con il contrassegno, nel carrello di shopify altrimenti è una garanzia
March 30, 2020
We've been using this app for a couple of years now and always received outstanding service from Min at Bespoke Shipping. First class support. Highly recommended.
Feb. 27, 2020
The services with this App is amazing. Not only did they set up a lot of complicated shipping rates, with weight and complex zoning but they have been so quick to respond and easy to deal with 10/10!!!
Feb. 5, 2020
HIGHLY RECOMMENDED I used the App to help make sense of my shipping and it is saving me a lot by breaking out products into appropriate shipping categories. The App is great but the service and support are just incredible. I am actually trying to convince Min to let me pay him a tip because he did so much work for the small setup fee that he charged. I cannot say enough good about Min and the app. Happy to hear from anyone who would like more information. HIGHLY RECOMMENDED
Jan. 15, 2020
They really take the time to understand your shipping requirements. Excellent and prompt service that met my needs.
Jan. 13, 2020
This app is amazing. Works great. The customer service that Min provides is absolutely extraordinaire. Responds super fast, they care about their clients and they are very attentive to your needs. I fully recommend for you to use this app if you need custom pricing for your Shipping needs and or provide your customers with pricing from your Canada Post account directly. Thank you Min for all your patience and help!!!
Dec. 15, 2019
The app is great and does all it says it does, but the true value is in the level of support. Over the 18 months or more we've been using this app I've requested large updates to it's functionality 3 times and every time the updates of custom code were completed within a few days. Awesome service and great communication. 5 stars well deserved
Sept. 26, 2019
I've used this app (and Min himself) for two of our stores now. Min's customer service is second to none. We would recommend this app every time.
Sept. 26, 2019
Min knows shopify really well and is able to customise shipping rates and calculators to suit any need. His support is amazing; quick and accurate. Thanks.
Aug. 8, 2019
An amazing app, if you have complicated shipping configurations this app is now my go to app!!! Min is great and very responsive.
May 28, 2019
The best customer service. Min is incredibly responsive and quick. Could not be happier with this app and company!!!
April 17, 2019
If you find any of the shipping settings in native shopify unworthwhile and the other out of box apps cant get it done, just install this and work with Min who will weave magic into your requirements.
April 13, 2019
We currently use Bespoke Shipping for both our Domestic and International shipping requirements and we couldn’t be happier with it, a wonderful app. More importantly the support and customer service has been absolutely outstanding, Min has provided Hampers 4 Two with the best support any business could ask for, definitely 10 out of 10. A big thank you from us.
April 3, 2019
Deserves an "App Oscar". This app raises the bar, spent 1000s elsewhere on this platform for a pile of junk and programmers attitude. This firm gets it! You have access to the code within Shopify, code which is surprisingly easy to understand and edit, but pay for set up, best $$ you will ever spend, you ask for options that you just dreamt of for years in e-commerce and it is "sure, I can do that". Awesome in every respect
Feb. 28, 2019
With a bit of help of the amazing customer service, this app is amazing and can give you custom results that no other app can achieve. Highly recommended!
Feb. 6, 2019
Bespoke Shipping has been perfect for us since we've started on Shopify, whatever delivery methods we've needed Min has been able to apply effectively and very quickly. Excellent, excellent service. Would fully recommend.
Jan. 28, 2019
The customer service and the app is OUTSTANDING!! They are very prompt on answering any questions. If you ship from different warehouses, this app is amazing and easy to use!.....They have 10 STARS from me!!!
Jan. 16, 2019
The app is all code . Got charged two months for a service that never activated properly, and they clearly stated to me after requested a refund that they grant "no refunds under any circumstance"
Hi there, Thank you for your review, Apologies for the late response as we weren't able to reply to reviews in the past. The app comes with a 7 day free trial, in the time you had the app installed you made no effort to contact support for setup assistance and did not setup the app correctly. As we are a subscription service, once the app is installed, the capabilities are provided for you to use, and therefore even if you do not make full use of it you will still be charged. Our terms and conditions which were accepted on install clearly states that we do not provide refunds.