CustomCat: Print on Demand
Customcat - Print On Demand App | Top Rated POD...
Rating
4.2
feedback
548
chart
#421
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
14%
-
Less than a year
50%
-
More than a year
32%
Reviews Summary
CustomCat has received a mix of positive and negative reviews from users. On the positive side, users appreciate the user-friendly interface, the quality of the products, and the excellent customer service provided by the team. Many users highlighted the quick turnaround times, variety of customizable products, and the helpfulness of specific customer service representatives like Mike B and JT. Additionally, the app is praised for its interactive design, fair pricing, and being customer-oriented. However, on the negative side, some users experienced issues with the app's functionality, such as orders not being received, problems with print quality, and difficulties in navigating the system. Some users also mentioned concerns about discontinued products not being communicated effectively and the lack of intuitive processes for design duplication and product management.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 25, 2024
My first time was a success earlyer this year and my father uses his blankie every single day this winter. The only day off is the washing day ! Most seriously, in terms of POD, I recommand CustomCat highly ! Great products, great quality and so simple to use ! So I'm back and will be. Thank you all at CustomCat !
June 12, 2024
I have used CustomCat for the past several years as the primary vendor for our website, www.ROMEOCLUB.com. Very happy with their service - you can call or email and get a reasonably prompt response. Other than a couple of product issues these past few years, 90% of the issues were "user errors". The most recent "user error" last week, they went above and beyond to quickly resolve (same day) my mistake. Wonderful, friendly and efficient service.
June 10, 2024
I've been using Custom Cat as our POD provider for about 2 years now and I am very happy with the product quality and services. When there's an issue with an order, their support team fix it immediately. I love that I can stand behind the products that I offer on my online store. Highly recommend.
June 4, 2024
I have been through the ringer when it comes to POD companies and I can say for sure custom cat is BY FAR the best of the best in quality of prints, size options, prices, customer service and shipping time; most of my products have even arrived early. I've only had one bad print and it was replaced without any resistance from the company. Every customer has been more than satisfied with the product saying "it looks just like the picture and one customer has claimed they've washed their shirt over 10 times and it looks brand new still truly incredible. I adore this company and if I could give more than five stars I would. GREAT COMPANY, GREAT PRODUCTS, GREAT PEOPLE. I even received compliments from the customer service on my art work. Thank you for being you custom cat and never change!
May 9, 2024
I would definitely recommend CustomCat . It is very easy to navigate even for a beginners
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