CustomCat: Print on Demand
Customcat - Print On Demand App | Top Rated POD...
Rating
4.3
feedback
556
chart
#840
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
1%
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Less than a day
3%
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Less than a month
15%
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Less than a year
50%
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More than a year
31%
Reviews Summary
CustomCat is a popular Shopify app for print on demand services, with many users praising its user-friendly interface, wide range of products, competitive pricing, and outstanding customer service. Users appreciate the ease of navigation and the ability to quickly add products to their online stores. The customer service team, particularly individuals like Mike and Joshua, receives high praise for being knowledgeable, helpful, and going above and beyond to assist users with any issues. Additionally, the quality of the prints, especially with the new Digisoft decoration method, is highlighted as exceptional. However, there are some concerns raised about the print quality consistency, turnaround times, and occasional issues with order processing and payment. Despite these drawbacks, CustomCat remains a top choice for many e-commerce entrepreneurs.
Highlights
Rating Breakdown
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All reviews
Nov. 15, 2024
Custom Cat was a great way to introduce my products. I look forward to more product choices.
Nov. 11, 2024
Needed some high quality hoodies for a trade show and they delivered big time. Signed some big accounts because of it...and it was a tight timeframe.
Oct. 14, 2024
Was having troubles with my first sale so I called custom cat for help. Mike was very helpful and knowledgeable and directed me to the places I needed to go to rectify my troubles. He gave me great information as I am new to this process, and I left the call feeling very happy and satisfied with our conversation. Thanks Mike!
Oct. 7, 2024
CustomCat is an easy to use, beginner friendly platform that you point and click to add products to your Shopify or Etsy store. Competitive pricing and plenty of choice for all types of products will make your store stand out from the rest!
Store
My Store
Using app
1 day
Aug. 7, 2024
The Digisoft is not as good as advertised, The DTG they used to use was way better and softer. It might last longer but its thick and the colors are not that vibrant. It doesn't handle refined printing that well, it throws heavy white under the color? and it still looks faded. Prints are smaller than other POD's! Customer service is pretty good. Their options are kinda dated but the performance options are great! A little pricey though! I love the way they print their hats, full color and good size! but Die cut would be genius, also a little pricey! should offer bulk rates, hard to make money @ $15 bucks a pop wholesale?? Needed some hats replaced but they got lost, super disappointing. I mainly can't stand the Digisoft, good for simple and small designs but you lose a lot of detail with it!! wish they still offered DTG! and started printing bigger (especially on the plus size shirts) Hats is a big improvement but need Die cut patches and uncuffed Beanies (cuffed is too hot sometimes)!! If they fixed those issues, I'd give them 5 stars and probably subscribe!?
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