Rating

4.3

feedback

557

Reviews

chart

#866

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    15%
  • Less than a year
    50%
  • More than a year
    31%

Reviews Summary

CustomCat is a highly praised Shopify app for custom printing, with users highlighting its user-friendly interface, wide product selection, competitive pricing, and exceptional customer service. Many users appreciate the ease of integration with their online stores and the quick production and shipping times provided by CustomCat. Positive themes in the reviews include the quality of the products, the helpfulness of customer service representatives like Mike and Joshua, and the variety of customizable options available. However, there are a few negative aspects mentioned, such as concerns about print quality consistency, long turnaround times during system conversions, and issues with order processing and payment. Despite these drawbacks, the majority of users highly recommend CustomCat for print-on-demand needs.

Highlights

User-friendly interface and easy integration with online stores
Wide product selection and competitive pricing
Exceptional customer service and quick production times
Concerns about print quality consistency and long turnaround times
Issues with order processing and payment

Rating Breakdown

  • 5
    76% (423 ratings)
  • 4
    3% (14 ratings)
  • 3
    2% (9 ratings)
  • 2
    5% (28 ratings)
  • 1
    15% (83 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2024

This app is very simple to use and I love it!!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Custom Cat was a great way to introduce my products. I look forward to more product choices.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Needed some high quality hoodies for a trade show and they delivered big time. Signed some big accounts because of it...and it was a tight timeframe.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

Was having troubles with my first sale so I called custom cat for help. Mike was very helpful and knowledgeable and directed me to the places I needed to go to rectify my troubles. He gave me great information as I am new to this process, and I left the call feeling very happy and satisfied with our conversation. Thanks Mike!

Store

Fanluxx

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

CustomCat is an easy to use, beginner friendly platform that you point and click to add products to your Shopify or Etsy store. Competitive pricing and plenty of choice for all types of products will make your store stand out from the rest!

Store

My Store

Using app

1 day

All reviews

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