All reviews

Rating Breakdown

  • 5
    76% (422 ratings)
  • 4
    3% (14 ratings)
  • 3
    2% (9 ratings)
  • 2
    5% (28 ratings)
  • 1
    15% (83 ratings)
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5 / 5 Share

Nov. 15, 2024

Custom Cat was a great way to introduce my products. I look forward to more product choices.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Needed some high quality hoodies for a trade show and they delivered big time. Signed some big accounts because of it...and it was a tight timeframe.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

Was having troubles with my first sale so I called custom cat for help. Mike was very helpful and knowledgeable and directed me to the places I needed to go to rectify my troubles. He gave me great information as I am new to this process, and I left the call feeling very happy and satisfied with our conversation. Thanks Mike!

Store

Fanluxx

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

CustomCat is an easy to use, beginner friendly platform that you point and click to add products to your Shopify or Etsy store. Competitive pricing and plenty of choice for all types of products will make your store stand out from the rest!

Store

My Store

Using app

1 day

5 / 5 Share

July 25, 2024

I've tested multiple POD providers, and when it comes to print quality and customer service, I've found CustomCat to be the best.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

CutomCat is one of the best POD companies I've dealt with. What makes them such a favorite is their large selection of products at great prices and outstanding customer service. I can always get someone on the phone whenever I have any type of issue. I highly recommend them!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2024

Amazing App. Integrated so well with my shop. It was easy to use, with many resources if you have any questions. Their customer service is always spot on too. Better than any other POD company I've ever used. More notable things about them are their lightning fast production and ship times. My customers are so happy to receive quality items fast. 10/10 would recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

My first time was a success earlyer this year and my father uses his blankie every single day this winter. The only day off is the washing day ! Most seriously, in terms of POD, I recommand CustomCat highly ! Great products, great quality and so simple to use ! So I'm back and will be. Thank you all at CustomCat !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

I have used CustomCat for the past several years as the primary vendor for our website, www.ROMEOCLUB.com. Very happy with their service - you can call or email and get a reasonably prompt response. Other than a couple of product issues these past few years, 90% of the issues were "user errors". The most recent "user error" last week, they went above and beyond to quickly resolve (same day) my mistake. Wonderful, friendly and efficient service.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

I've been using Custom Cat as our POD provider for about 2 years now and I am very happy with the product quality and services. When there's an issue with an order, their support team fix it immediately. I love that I can stand behind the products that I offer on my online store. Highly recommend.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 4, 2024

I have been through the ringer when it comes to POD companies and I can say for sure custom cat is BY FAR the best of the best in quality of prints, size options, prices, customer service and shipping time; most of my products have even arrived early. I've only had one bad print and it was replaced without any resistance from the company. Every customer has been more than satisfied with the product saying "it looks just like the picture and one customer has claimed they've washed their shirt over 10 times and it looks brand new still truly incredible. I adore this company and if I could give more than five stars I would. GREAT COMPANY, GREAT PRODUCTS, GREAT PEOPLE. I even received compliments from the customer service on my art work. Thank you for being you custom cat and never change!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

I would definitely recommend CustomCat . It is very easy to navigate even for a beginners

Using app

12 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 8, 2024

I looked around at all the options available and went with my gut to go CustomCat and I could not be more pleased. The process is about as straight forward and simple as one could make it, the pricing is competitive, the quality of the DIGISOFT is freaking incredible, and the customer service is the best in the USA, hands down. If you want to work with a great company who actually cares about you and not just money this is the one!

Store

SorkWux

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

I love this App and the quality of the products

Store

EJADAcm

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

CustomCat is the ultimate Shopify app for custom printing. It excels in print quality, offers lightning-fast turnaround times, and maintains excellent communication through emails and a thriving Facebook seller community group. This user-friendly app provides a diverse range of customizable products, making it a must-have for e-commerce entrepreneurs. Highly recommended!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 24, 2023

I have been absolutely floored with Custom Cat's customer service and quality! I recently made a mistake with a large order - completely my fault - but contacted Custom Cat to see if there was any way they could help. The customer service rep Mike B empathized with me and went above and beyond to help alleviate the sting of my mistake, offering so much more help than I expected. You can trust you're in good hands with Custom Cat! Quality Control is also top notch...he shared that they had to remake several shirts in our order to meet quality standards before they were shipped and all that we received looked wonderful. Shipping was very fast too. I can't recommend them enough and look forward to using them more in the future!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2023

As a new owner of a Shopify store, I have had a few challenges along the way. Order fulfillment via CustomCat HAS NOT been one of them. Any time I have an order issue, CustomCat has been able to assist in resolving it. One of the exceptional customer service representative is MB. He is knowledgeable, personable, and professional. I would highly recommend CustomCat for your print on demand needs.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

Mike in customer service really walked me through my store settings and got me taken care of with disconnecting the pro version. He was awesome! Also shout out to JT. thanks for helping out as well.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

I've been with Custom Cat since 2018 and absolutely love them. Over the years, I've seen the quality of their prints go up exponentially. The new Digisoft decoration method is out of this world and and absolute game changer. I can't recommend them enough. And sure, they've made a few mistakes over the years, but they've been super quick to resolve them and their customer service team has been so attentive to us. If you're looking for a POD that has exceptional quality AND a wide assortment of activewear, then Custom Cat is it.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

I have to call out Joshua Turkin who saved the day. I have been struggling for months and watched many, many tutorials. Some of us learn differently and it's extremely frustrating to adapt to the "New Normal". I was ready to walk away from the entire business until I found Joshua. It takes a special person to understand the different needs of customers. You are lucky to have him. If it wasn't for him, I would have given up on the entire process. Thank you Josh. I can't put in words what your patience and dedication mean to me. You restored my faith in humanity.

Using app

10 months

Total reviews

1

Average rating

5.0