All reviews

Rating Breakdown

  • 5
    76% (418 ratings)
  • 4
    3% (14 ratings)
  • 3
    2% (9 ratings)
  • 2
    5% (28 ratings)
  • 1
    15% (83 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 16, 2018

Overall, CustomCat has been a positive influence on my business. The app is user-friendly and their customer service is very responsive. Most importantly, the turnaround time for my orders are freaky fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2018

I have had a great experience with CustomCat so far. Good customer service. Very good mug quality. Great products in general. Definitely worth trying them out.

Store

Catsaka

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2018

My experience is that their customer service rocks. I called them with a question, no hold, it just rang and someone immediately picked up and was very nice and helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2018

Customer support with Customcat is stellar! It's not just their knowledge of the application and its integration with Shopify, but is their enthusiasm and friendly attitude when answering my questions. Keep up the great work!

Store

Omkitty

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2018

CustomCat is great There format saves me days compared to other POD companies that I have used. Customer Service is great. Thanks Todd

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2018

THE SUPPORT FROM BRET AND MIKE WAS ABSOLUTELY AMAZING!! THESE GUYS ROCK!! AND I'M GLAD TO BE APART OF SUCH A SUPPORTIVE COMPANY.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2018

Thanks to Bett your Customcat representative he has made my start up with your product exciting and pleasurable. He is a great model for all of your employees.

Store

O G Art

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

I have had a very good experience with CustomCat. Customer support is excellent. The app has so many great products and the prices are so low! I would highly recommend CustomCat to a friend! i love customcat and thanks customcat . i hope user customcat for my futer... product is geat I have had a very good experience with CustomCat. Customer support is excellent. The app has so many great products and the prices are so low! I would highly recommend CustomCat to a friend! i love customcat and thanks customcat . i hope user customcat for my futer... product is geat

Store

Odertee

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2018

There was a recent large order that somehow was incorrectly placed and processed, causing our shipping to be later than promised. One of their team, Brett, went FAR above the call of duty to make this right on their end. Just know that I've never seen someone go the distance, literally, to make a customer happy. Long Live CustomCat!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2018

Great app. Easy to use and the customer service is great. I have tried several other fulfillment options but CustomCat is absolutely the best. They have the fastest turn around for product fulfillment, the largest selection and the quality is always first rate. Any questions we have are immediately by their staff. Keep up the great work!!!!

Store

Gg Pod

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2018

excellent app and great customer service. Keep up the great work CC!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

Excellent customer service and great app functionality.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2018

I use multiple vendors to fulfill my orders and CustomCat stands out as the best for apparel. The app connects seamlessly with Shopify and orders are fulfilled automatically. The pricing is great. I just wish they fulfilled ALL of the products I offer!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2018

I feel compelled to write this looking at the negative comment below. The prints I have received from CC are beautiful and vibrant. This person is clearly either a competitor or just inexperienced with digital printing because they say that CC does not lay a base down. Clearly CC uses a white base to make the colors more vibrant if you can see the white border. SMH.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2018

Great customer service. Called up customer service, since I had issues with my order not appearing in CustomCat. I ended up talking to Mike from customer service and he was more than great. He solved all the problems I had and answered all my questions as well. There was no issue reaching their phone, like other people state there is. Most of their low reviews are mostly because the people who left them, were too quick to jump to action and conclusions. They're more than great and offer so much more, than most other print companies. Great service and prices.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2018

This app is great! The company itself is wonderful. They offer numerous products at great prices and top notch quality. They're customer service is very helpful and speedy. Thanks CustomCat!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2018

Great app for sourcing new unique products. They have great customer service and any questions we have are immediately answered by their staff. Thank you!!

Store

Donotee

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2018

Thank you CustomCat for the amazing service

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2018

CustomCat goes above and beyond. Their customer service is great, and their product selections are huge. Won't have hard time finding products suiting my business needs.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2018

They only didn't answer the last guy's phone call because they were handling my order...Mike provides great customer service! Highly recommend CustomCat!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0