CustomCat: Print on Demand
Customcat - Print On Demand App | Top Rated POD...
Rating
4.2
feedback
552
chart
#820
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March 29, 2018
The group at Customcat has been absolutely exceptional in their customer service!! I have been working with Brett and his desire to listen and help every step of the way is something rarely found in business any longer. I can't speak more highly of a company!! They are there for you. They care about helping you becoming successful. Definitely a company I would recommend.
March 22, 2018
This is my first experience as a business man. Also the very first time I said to myself, "GO FOR IT"! In doing so,i felt at times that i was in over my head. The pressure is on! I've already pressed the button! Low and Behold I found CUSTOMCAT, and if it wasn't for the crisp professional look they presented as well as the timing in delivery, i would not do as well as im doing.That show's the Integrity of which this company stands for. Customer Service was extremely helpful as they continued to show their appreciation to me as a business owner and entrepreneur. FIVE STARS CUSTOMCAT
March 20, 2018
These guys are awesome and provide excellent products! They as well addressed every concern I had with great customer service! I highly recommend Customcat for your print on demand needs!
March 19, 2018
I am a newbie to custom cat and I enjoy using it but when there was a cliche I reached out for help and was lucky to have josh turkin I received a quick response to my emails and solving the issue was even faster thankyou josh turkin for making this newbie feel at home with the custom cat family!
March 14, 2018
I've had a great experience with CustomCat thus far. They answer emails promptly and have great customer service. If you're lucky you'll get Mike B. when you call, and he'll get you started in the right direction. 0 complaints!
March 12, 2018
The app works very well. Loading products is very streamlined and fast once you get the hang of it. It seems like they built the app to upload lots of products at once. In terms of quality - they are much like every other app where sometimes there are issues. They always respond and replace the orders that were not satisfactory and the order that are satisfactory are always excellent quality.
March 10, 2018
The app works very well. The customer service responding all your questions. The 2-3 business days is more than that but 7-10 days is still fine.
March 7, 2018
I am amazed at how well custom cat has been for us!! I have had questions and needed to email and call, both times I was helped VERY quickly and politely. Sometimes customer service at places can be scary, but I have had nothing but pleasant experiences with this crew. I have a store to sell clothing and accessories for my sons wheelchair basketball and the products have been amazing, it was so easy to learn the store and how to apply my designs!! I highly recommend customcat
March 7, 2018
Customcat is a great app to use if your using dropshipping for your store . Customer service is great , communication is great . 5 star CEO Tru-Soldier.com
March 1, 2018
CustomCat Customer Service is Exceptional! Very Nice People and they know their Business well. Their Products are Always Very Good Quality. And the Prints always come out Great. And CustomCat's 2 day shipping keeps my Customers Coming Back!!! Thank you Again CustomCat!!!
Feb. 28, 2018
I Really Love the Awesome Service that CustomCat Delivers to it's Customers. Their Customer Service is Exceptional! Very Nice People and they know their Business well. Their range of Products are Always Very Good Quality. And the Prints always come out Spot On. And their 2 day shipping keeps my Customers Coming Back!!! Thank you Again CustomCat!!!
March 1, 2018
CustomCat is Awesome! Its no wonder they always have Great reviews. Their service has always been outstanding for us. Their products are always Good Quality. And their Prints are always Top Shelf. We really appreciate CustomCat's Customer Service. Everyone we've talk to has always been very helpful, kind and understanding. Thank you again CustomCat!!!
Feb. 26, 2018
I have had over 1000 orders go through Custom Cat and overall have had a good experience with them! The packages have all been shipped in a timely matter and with tracking. Although we did have a few items that were not the best quality and some coffee mugs broken during shipping, CC was quick to fix ALL problems. I would recommend them to any business that needs good, cheap products!
Sept. 26, 2018
Quality products, Quality people. Switched from another POD supplier in the fall and we are very pleased with our experience here at CustomCat. Mike and Alex are extremely helpful and patient throughout the process and the day to day. Incredible product selection and Professional service make this our Best Choice to deliver Top Quality products to our customers. We recommend this App.
Feb. 16, 2018
I am very new to Custom Cat but I am giving it 5 stars based on truly excellent customer support.
Feb. 8, 2018
I was very hesitant to try CustomCat out from seeing the negative reviews here and on Facebook, but my experience has been great! I just passed 200 orders on my new store. Print quality is great and orders get out the door quickly. The few mistakes that have happened were quickly corrected by them. Sometimes they seem to miss an email, but a quick followup the next day or so usually gets a response. The app is a little clunky, but nothing that can't be managed. In all, five out of five stars from me! Remember no company is perfect. Mistakes happen and there's always some who will complain. The key difference is how it's handled. Keep up the great work, CC!
Feb. 6, 2018
I've been very very happy with Custom Cat. I first started using them in November and was hesitant with the subscription based platform, but I feel like 3 months is an adequate time frame to give them an honest and unbiased review. The defect rate has been less than 1% and each time there has been a problem, there has been no run around. I tell them there was a problem, send them a pic of the problem and the only emails I get back say this, or something like it. "I am sorry about this. This isn’t anything on your end. It looks like this is a printing error.…We have issued a replacement for you and have sent it out with expedited shipping." What more can you ask for from customer service? Print quality has been spot on. I use them for my Direct to Garment and Dye Sub needs. I have not yet offered an embroidered product, but they will get that business when I do. I've never not been happy with Custom Cat. Give them a try and you won't be disappointed.
Jan. 30, 2018
So far my experience with custom cat has been great. I was reluctant to try them at first because of some of the negative reviews, however my experience so far has been great. We've processed about 10 orders with them so far and I am looking forward to many many more in the future.