All reviews

Rating Breakdown

  • 5
    76% (422 ratings)
  • 4
    3% (14 ratings)
  • 3
    2% (9 ratings)
  • 2
    5% (28 ratings)
  • 1
    15% (83 ratings)
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5 / 5 Share

Nov. 25, 2021

I used this app to help me create and design products to sell on my store. My experience has been excellent! This app has provided me with many product options and was easy to use.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Very fast fulfilment time, active Facebook community where issues are attended to in time. Great reviews from my customers

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

I had some issues with the inventory but they since did their best to resolve them. And their mock ups are far superior to the other vendors.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2021

Im excited to get started using your app to create all my brands. Lots to choose in your site. How often do you add new apparel?

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

I don't write reviews too often, but a few words on Custom Cat... In the beginning we were highly skeptical about POD as a whole. Custom Cat made it extremely easy to understand and begin doing business, as we use it for our store on Shopify. In particular, Mike B. was instrumental in taking care us via customer service. The company is located in my hometown, so I was actually able to walk in and tour the facility...it's HUGE, and state of the art. They are really getting products out and ready for delivery in the fastest times that we've dealt with, by far. Anyway, highly recommended to the person that is on the fence or coming from another POD company for whatever reason. Hope this helped with your decision.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

I voted 5 stars for this app because the supporter called Lan Dinh is the best supporter i have ever met :P Please upgrade your service for faster printing and removing the delay time for every products!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

First off, I'm very biased. And here’s why, and after you read this review, and you try them you will be too. This company continually, amazes me and blows my mind. I've never worked with a Print on demand (POD) company that is so involved in their seller’s success. Perfect example is my last job, I had so many last-minute issues with the order due to my client, it was crazy. To say I was panicked, is an understatement. In the design and t-shirt business, time is gold that can melt away like ice on a hot day, if not handled quickly. But to them, no stress, calm business as usual and they got the job completed and out the door super-fast. I’m so grateful, even more so my client was so impressed with the quality and print. We will get more orders from them because they are singing our praises. THE BEST ADVERTISEMENT IS A HAPPY CLIENT. They made me a priority and they jumped through hoops to help me, and they always have. I felt like I was the only seller but that’s how everyone with CustomCat feels. If I could change anything, it would be more clothing style options for women. But it’s my understanding that is coming soon. Like seriously they are that Great! They take suggestions seriously. Its not like the other POD I’ve worked with where its them and then you. They are Truly in every sense of the word on the Same Team as you. They ALWAYS, answer my questions and address my concerns. Even if the question is DUH question, they are Never condescending or blow me off. They educate me and share knowledge that would take me years to gain. They build up, help, and educate All sellers they aren’t bias, and the Facebook group is in itself an asset. We love CustomCat (CC) so much we are dropping ever POD on or site that sells T-shirts. Why? Because we can’t rely on them, slow shipping, lack of communication the list goes on. However, CustomCat, they are the BOMB. CustomCat has hands down the best product, Bella canvas, Next level, Super soft Gildan and more, CustomCat has the Best Customer service. OH! And I almost forgot to mention they don’t care how big the order is they are on it. You can try the others but save yourself the headache and go with CustomCat. They set the standard by example. CustomCat, not only makes you believe the impossible is possible, by making it happen. They show you how to be successful. They are an asset you can Not afford to not have. See told you I was bias, add the CustomCat ap and I promise you, you’ll be bias too! See you in the Facebook Sellers group!

Using app

Over 1 year

Total reviews

13

Average rating

2.2

5 / 5 Share

Aug. 11, 2021

Really enjoying my experience with CustomCat so far. They're one of the only POD companies I've found that does EOD — embroidery on demand. They have a large catalog of products, and great customer service too! I talked to Mike B. today for almost an hour about all sorts of things including a cool feature I didn't know about their app which will save me time loading collections of products to my site. I love the more personal experience they offer (you can actually call them) and will definitely be sending more of my business to them in the future. Recommend you give them a try too!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 30, 2021

There is no better POD partner than CustomCat. I've tried them all since 2014 and all roads lead back to Custom Cat. Superior printing, superior production times, superior customer service. Avoid at your own peril .

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2021

Diverse products. Support always solves the problem that I have. A great app to sell print-on-demand products.

Store

NewMeup

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2021

The order management item after updating is more convenient. I can review the address and shirt order, before no. Convenient for re-checking

Store

marrtee

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

Great app and great fulfillment. I got a very quick help from your support team to fix personalization issues. My friend introduced you to me, you made his orders shipped out within 1-2 days, which surprised me a lot, so I decided to use the app.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2021

My experience with custom cat has been amazing they have been very supportive helping achieve my goals. Out of the 3000+ items i have sold and the little issues i have had have been swiftly fixed the support are quick to respond and my customers are always leaving 5 star reviews about the products. special shout out to Sarah Mike and JT for their special support.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2021

Custom Cat has help scale my clothing brand exponentially. In the last 7 months, I've had around 350+ transactions using customcats services. They have a great selection of items and have a quick turnaround. One thing i wish they would intregret in their business is being able to have a custom label added to the tags. Also being able to print over the hoodies pocket. Other than that, I am very satisfied.

Using app

10 months

Total reviews

2

Average rating

3.0

5 / 5 Share

July 5, 2021

I've used CustomCat for several years. Just added a new store. They keep getting better and better. The DTG printing is unbelievably sharp. Sublimation quality is amazing, too. The app makes it easy to size designs and choose shirt colors. Bulk uploading is a real. Great!!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2021

I have been very satisfied with my customcat embroidered products and especially my logo that's on my products. The products in my opinion are high quality.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2021

I've used CustomCat for several years. Just added a new store. They keep getting better and better. The DTG printing is unbelievably sharp. Sublimation quality is amazing, too. The app makes it easy to size designs and choose shirt colors. Bulk uploading is a real time-saver. Fast shipping times, too! Some products are printed and shipped the same day or next day. Product pricing is among the best in the industry. If there is a problem, their system is easy to submit a request for a replacement or refund. CustomCat for the POD win!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2021

Best POD company in the business as far as I am concerned. Couldn't do what I do without them. Give them a shot!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2021

I used this app for 3 years to help me do fulfill. I really like how it does support service (VN and US) . It would be nice if it did (never out of stock) better

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2021

Best customer service ever. Also the best supplier ever, very fast shipping, high quality, base cost very cheap, support quickly.

Using app

11 months

Total reviews

1

Average rating

5.0