All reviews

Rating Breakdown

  • 5
    79% (83 ratings)
  • 4
    2% (2 ratings)
  • 3
    3% (3 ratings)
  • 2
    5% (5 ratings)
  • 1
    11% (12 ratings)

Reviews with Text

  • 99% (104)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 12, 2020

They have many great quality items to choose from, the production time is extremely fast, the customer service is quick to respond and extremely helpful I would highly recommend them you won't regret it.

Using app

2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Oct. 11, 2020

We have been super pleased with the quality of the merch as well as the great customer support! We had so many questions when we started with a new merch site and JT has been incredibly patient and helpful in helping us quickly learn how...

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

CustomCat has always delivered my product to my customers in a timely manner. The product quality is very good. Very helpful when i have issues. Not sure if i have his name right but Mike was extremely easy to deal with and handled my issue promptly.Thank you

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

Great customer support and a clean integration with Shopify. The products they provide are top notch and I've been very pleased in all my transactions with them.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

Great company! Awesome turnaround time and when you call, the customer service is patient and very helpful.

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 4, 2020

Excellent customer service and great price on products.Favorites are the mugs, which are one of the most competitively priced items on the market. Thank you!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2020

I've used Custom Cat for about 3 years and they have a large range of products and are a great POD supplier.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

July 7, 2023

We have been using the CustomCat App. successfully for years and the products and customer service has been outstanding. Even during the crazy Pandemic, when they re-opened everything was processed and shipped on time. The Team at CC is always available to help. Great service, excellent quality & prompt shipping to clients. Highly recommended. David G / ILuvTequila

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2020

I've been with them for almost 4 years now - my customers love the quality, the shipping times are lightning fast, and the support has been really really good. I especially like how responsive they are in their Facebook group for issues that are not order-related.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2020

It's the best POD fulfilment company in the United States. Working with CustomCat for over 3 Years. Highly recommended to every seller! Pros: - Highly competitive base cost + shipping fee - Fast production time: normally ~1-3 business days, in peak season ~2-5 - Large product catalogue: tees, mugs, accessories, ornament, bags and 50+ types - Responsible policy: free replacement/refund for lost/defect/wrong packages - Excellent support: via email, FB group and even FB messaging to staff/managers - Powerful system: can upload 250 designs images, and generate over 1,000 products at once Special thanks to Michael, Alex, Joshua and Brett for the great help in these years!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2020

CustomCat is a fantastic POD partner! They generally ship faster than anyone else I've tried, and their quality is great. On those rare occasions when there is an issue with a product, they take care of it quickly.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 25, 2019

Customcat is best for fulfilled POD. High quality, low base cost and fast shipping. I really love Customcat. I would recommend my friends to Customcat. Thank you so much

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2019

Great app for fulfillment and good service . I think they give a good price for all product. Strongly recommend !

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2019

The customer service behind CustomCat is amazing. If you have any questions or difficulties they will help you and do so quickly and professionally. I'm amazed at the care that they extend to their customers. Thank you to the entire CustomCat team.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2019

Quick, easy, and fast service. All workers really make sure that the problems solved. Especially Brett.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2019

CustomCat is one the best print on demand company out there. I have being using them fulfil my faith based apparel products for years. I love their customer service especially Mr. mike who goes extra mile to help you out. Their app is user friendly. They have variety of product to pick from compare to other print on demand company. Their printing quality is great, and no complain from my customers.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2021

Custom Cat is by far the best fulfillment company I work with. They're better than Printify, Printful and all others. I'm working diligently on moving all things over. Great to work with, and easy to deal with. Turnaround is great, and they stand by what they do.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

May 10, 2019

Nice app, great service and if I need to choose it. I will do it again again and again. Thanks for reading my review

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

I have been an active user of Customcat for a couple of years. I am very impressed with the support, ongoing improvements, shipping times, addition of new products and community. Best POD out there. Updating this review 2 years later they are everything said above and more! They have worked really hard listening to seller and improving shipping, app and products. Communication is the key and they have it!

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

April 28, 2019

We have used this app since the start of our company in 2018 and they have been amazing. The customer service is what sets them apart from other companies because they are so willing to help. Thanks again guys!

Using app

1 day

Total reviews

1

Average rating

5.0