All reviews

Rating Breakdown

  • 5
    76% (418 ratings)
  • 4
    3% (14 ratings)
  • 3
    2% (9 ratings)
  • 2
    5% (28 ratings)
  • 1
    15% (83 ratings)
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5 / 5 Share

April 15, 2021

Can't say enough about Custom Cat. Been using custom cat for about 5 years now, and they've always delivered great quality products, not to mention the size of their collection is one of the biggest in the POD space. Alex Phillips has been a superstar in regards to keeping me updated with Custom Cat's products (so I can launch products as fast as possible), any account / customer issues that have arisen, and much more. Thus far I've spent well over $400,000 across multiple businesses using Custom Cat.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

Really good app to help get your biz ideas going and flowing and GREAT team at CustomCat to work with you along the way. Get in the game with CustomCat and Go Detroit!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

I love CustomCat! The support is amazing. I couldn't get the personalization aspect to play nice with my new Shopify theme (Debut) so I reached out to CustomCat for help. Just got this email from Alex: "I just fixed it. Interestingly, your theme's product template did not contain 'jquery' which is pretty standard for all themes I have worked with. Once I added the line of code to your product template it fixed the issue. Test it out and make sure it works for you!" YAY, it now works!!!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2021

Cannot emphasize how incredible working with CustomCat has been! Their print on demand service is what enabled us to start our business without keeping inventory on hand. Everything is super intuitive, from the product uploader to the automated order process & fulfillment. Alex went out of his way to walk us through all the steps when we were setting up our products, and continues to go above and beyond to help us whenever we run into any issues. 5/5 stars, and absolutely recommend to anyone looking to start their own online store!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

I've been with CustomCat for a few years now and I just have to say these guys are GREAT! They have the fastest turn around time of any POD supplier we've used and the quality is second to none. Rod Vener

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2021

FF was overall a great experience for shipping a first-time. The sales staff are helpful and responsive, and the order management software is clean and easy to use.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2021

The quality of the product in addition to the extremely kind and helpful support team at CustomCat has made this experience seamless and enjoyable. My partner and I launched a business with CustomCat in a matter of weeks and are now fully automated. It has been the easiest experience I've had with fulfillment and I highly recommend CustomCat!

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

March 4, 2021

Nice fulfillment service. Product quality and production time are as expected. A friendly and helpful support team that always responds promptly. Highly recommend it.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2021

Great app, got the products I need, the support team is very quick and the response is very soon Love CC

Store

Natasy

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

I've been using this app since 2016 on my other store. Great customer service experience, especially from Michael! Very friendly and personable. I use it for my other shopify store and on Etsy. Highly recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

This application has helped me a lot, the interface is also easy to use and manage. Especially, I can link to other sites very conveniently and quickly

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

I use this service to design and sell clothing and accessories through my business. I am absolutely blown away by the quality of Customcat products. Production and shipping times are very good. Would not do business anywhere else.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

Our team have been used Customcat for our print on demand business for over 4 years. The prices are great and so are the sizes, almost all kinds of products are available. We absolutely will work with them in the long term.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

I've been using CustomCat for 3 weeks now after a recommendation from a colleague. My main POD provider was struggling getting orders out timely for the holidays. CC really came through for me. Very consistent with processing orders and so far great reviews from customers. I will continue to use them beyond the holiday. And the thing I loved the best is they have been excellent with communication which many POD providers lack.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Our store has been using CustomCat for almost 4 years and we are big fans! Their team is constantly looking for ways to improve the interface and usability of the app. Their products are good balance of price/quality and they stand behind them with a fair replacement policy for defective items. Their production times are very reasonable as well. Of course no POD is 100% perfect, but I think CustomCat does a stellar job with customer service, even during peak holiday times. Their seller Facebook page is an invaluable resource for sellers to navigate stock availability, learn design best practices and communicate with other sellers/CustomCat staff.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

I have been with CustomCat for 3 years now and they have never let me down. They get items out faster than any other company I've tried. Their support team is prompt to get replacements out. They have a great community and it's easy to contact upper management. I highly recommend CC if you want to take print on demand seriously.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

I started using customcat for blankets, and the quality of the product as well as the printing is excellent. Sometimes they take a little while to get back to you, but are always helpful. I hope they come out with more of a product range in the future, but I am happy with there service and the time it takes to ship to Australia is reasonable. Would definitely recommend.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

I love using CustomCat as my print provider. They have a great selection of products, excellent customer service and freaky fast fulfillment speeds.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

We are so grateful that we found CustomCat! The product line they carry fit our exact business model. We ordered some test products and the shipping was extremely fast (4-days). After receiving the items, we tested them out to ensure they fit our requirements for our brand. Would highly recommend them!

Store

TruLivv

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2020

Always available when u need help. Great service and products!!! We have never had a customer complaint.

Using app

9 months

Total reviews

1

Average rating

5.0