All reviews

Rating Breakdown

  • 5
    76% (418 ratings)
  • 4
    3% (14 ratings)
  • 3
    2% (9 ratings)
  • 2
    5% (28 ratings)
  • 1
    15% (83 ratings)
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5 / 5 Share

Aug. 4, 2020

Excellent customer service and great price on products.Favorites are the mugs, which are one of the most competitively priced items on the market. Thank you!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

very prompt and helful service all questions answered with full clarity thank you for you help and excellent customer service JT.

Store

RUNRAW

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

Great customer service, This app has a great range of products and the prices are phenomenal. I'm super satisfied with it so far! Thank you

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2020

Spent several hours using their support and thrilled how available and helpful CustomCat has been. Highly recommend this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2020

Love working with CustomCat! Mike B. and their blog always answer all of my simple questions when i cannot figure something out. Love being partnered with them.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2020

I needed help with personalization steps, sent an email for help and a couple days later JT assisted and got me all squared away quickly. He was super helpful. I think the app is easy to use and their support team is great. The only cons I have so far are that once a tracking number has been assigned I am not notified and have to manually assign it to my orders. Not a big deal compared to everything else this company offers to help one run a business. Sincerely, Big Fan of Customcat

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2020

Absolutely wonderful. The CustomCat team has always been responsive in a timely and helpful manner. Their range of products is amazing, and different from other drop shippers. Well worth the upgrade plan.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2020

My first store, bumpy start at first but JT at CustomCat offered the type of support needed by customers. Looking forward to selling a lot of product!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2020

I think CustomCat are great. Shipping and fulfilment is fast and customer service respond when I need help. Very reasonable prices as well - keep up the great work :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2020

CustomCat truly is a state of the art Print on Demand fulfillment company. They are based in the USA, they are FAST, their pricing is incredibly low, they have a wide range of products, they integrate with Shopify and Woocommerce, they have personalization options so your customers can add their own customization on their own, and even more importantly, they have responsive customer service and great leadership who truly cares and is accessible within their FB group. We've sold thousands of products through them. Things seldom go wrong, and when they do, CustomCat always make things right. Highly recommend them.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2020

I've used Custom Cat for about 3 years and they have a large range of products and are a great POD supplier.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 16, 2020

It's my first time using this platform as customer service manager. CustomCat platform works smoothly for me, so far in my experience. The team are pretty responsive, delays happen but I totally understand and it's valid for me, coming from someone in customer service sector. I have wide flexibility in applying available features according to various scenarios. The management also has very considerate replacement and refund policies.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2020

Great app and great people behind it! Spoke with Mike earlier and he was a tremendous help explaining the various, resourceful features Custom Cat offers. Looking forward to working with these guys long term!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

Amazing customer service, especially when it comes to changing orders and making sure your customers are happy; and really quick turnaround time even with the impacts of Covid-19. Highly recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2020

I switched to custom cat about a month and half ago. Great variety of products offered and fulfilment of my orders have been timely which has saved me time on my customer support. I also have had a great experience with Custom Cat's support as I needed help with getting personalization of products to work on my site. They were happy to help, figured it out and got me up and running to be able to offer personalized products!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

Customcat is a great company. A good quality shirt manufacturer. Our customers highly appreciate the quality and design. The customer support staff is very good. Thank you for bringing this wonderful

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2023

We have been using the CustomCat App. successfully for years and the products and customer service has been outstanding. Even during the crazy Pandemic, when they re-opened everything was processed and shipped on time. The Team at CC is always available to help. Great service, excellent quality & prompt shipping to clients. Highly recommended. David G / ILuvTequila

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

Customcat is the best flatform shirt delivery to date. Quite easy to use, convenient fast delivery..

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2020

Good Service. I have just printed it here for the first time, under complicated conditions of the COVID-19 epidemic, but orders were shipped quickly to my customers.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

May 16, 2020

Been using CC for over 2 years. They're the best. Especially with their new warehouse and upgraded everything, you will not find better turnaround times in the POD business. Nor better customer service or tech support.

Using app

Over 2 years

Total reviews

2

Average rating

5.0