Customer Accounts Concierge
Customer Account, Wishlist, Social Login, Registration Form
Rating
4.9
feedback
255
chart
#703
All reviews
Rating Breakdown
May 9, 2024
The app works great. I like the variety of settings and other app pages you can link to the customer account for example wishlists, parcel tracking apps etc, the list is big. It is also easy to install and adjust settings for the customer account page :) highly recommend!
Thanks so much for your review!
May 8, 2024
So far I am really liking the app. It has a lot of potential to make the user experience excellent. The customization capacity is quite high, although it is true that it will be charged separately for each integration and you may end up adding many integrations and the price will go up. The support team is super attentive and willing to help at all times. Looking forward to implementing new things.
Thanks so much for your review! Just to clarify, you need to pay more for each plugin, such as Loyalty Program, Wishlist, or Custom Forms. These plugins function as standalone apps. Integrations with other apps have a flat monthly fee of $4 / month, no matter how many integrations you enable.
April 23, 2024
Great app and amazing customer service. I recommend!
Thanks for your review!
April 21, 2024
The service is very fast and amazing
Thanks for your review!
April 16, 2024
I wish i had found this app sooner! Awesome customer accounts and amazing support from the team!
Thanks so much for your review! We also wish more merchants knew about our app :)
April 11, 2024
STreamlined our operations and makes it much much easier to deal with tickets.
Thanks for your review!
March 8, 2024
Amazing support, very user friendly app, and any requests that we had were implemented into our website within a few hours. Highly recommend!!
Thank you for your review!
March 7, 2024
This app is a wonderful addition to our store, tranforming the simple Shopify account page into a very nice customized portal. Our customers can find everything they need (their orders - including tracking and downloads -, whishlists, loyalty program, etc.) in the same page. The customer support is wonderful and answered all our questions immediately. They also helped us with the setup, which is great. I definitely recommend this app, as it can improve any store in many ways, and for a very reasonable price.
Thank you for your glowing feedback! We’re thrilled that our app has transformed your Shopify account page into a customized portal. That is exactly what we are striving for.
March 9, 2024
I’ve used computers since mainframes in 1970. So to say I’ve experienced a few apps is an understatement. But I’d give this one 10-stars if it were allowed. Extremely well written -fast and not bloated. There’s a tiny learning curve to learn your way around the settings, but once that’s done it’s a piece of cake to modify, update, change settings, etc. And support? It just doesn’t get any better than this! If all apps were this well written and supported, our lives would be a LOT easier! UPDATE: I just HAD to update my review when I gained experience with the “Custom Forms.” This functionality is a true game-changer. The ability to create custom registration, profile, and pages and custom fields within them to collect virtually any data you need is priceless. And the pricing overall is exceptionally fair - you pay only for those components you want at the levels you need.
Hearing such kind words from an experienced software user warms our hearts. We’re grateful for your support! Here’s to making lives easier, one well-crafted app at a time! 🙌
March 5, 2024
Now our customer accounts page looks more professional and easy to use. We required few customizations and we thought it wont be possible but you guys managed to customize it as soon as i requested for it. Support is speedy and responsive. Would love to recommend to anyone looking for such an app.
Thanks so much for your review!
March 2, 2024
One of the best apps I've used in Shopify so far. Support acted on my feedback within 24 hours. Pricing is reasonable though I wished there were just a tad more free functionalities. Anyway, I certainly recommend it, just what my shop needed! :)
Thanks so much for your review!
Feb. 29, 2024
Excellent app and features, fair pricing and great support recommend to anyone wanting a more user friendly experience for accounts.
Thanks so much for your review!
Feb. 28, 2024
The customer service is above and beyond, very timely and hands on. They also really know Shopify. I installed the app, and at the time time was having a totally unrelated problem on Shopify that was freaking me out. It came up in my customer service chat with these folks, and they had a ton of advice for how to solve it, even though it had nothing to do with their app. You can tell they are committed to the success of the app and want to solve any issues that come up as quickly as possible. It's a real pleasure to find real humans behind these tools!
Thank you so much for such a warm review! :)
Feb. 27, 2024
This app is amazing! And the support is incredible and very responsive to users needs and feedback! Don't look any further, install this app!
Thanks so much for your review!
Feb. 27, 2024
Fronzee app has been our number 1 app for our shopify plus store. To sum up: Customer service: Super helpful and prompt. Costumer login page: Now it looks super professional, even better than Amazon : ) Similar shopify apps are not good in terms of design and solutions. Social login with google: This streamlines customer's login to our store. It is super good especially Google's native login prompt. More login better recommendation for customers. Whislist: So far the best Wishlist app that has an amazing design, lots of reminders (e.g. stock and price alert with free email) Translation: They work perfectly for our locale. Custom forms: It is incredible feature where we collect customer profile and save them as a customer meta data to reuse.
Thanks so much for such a detailed review! We are happy to hear that your new account page looks better than the Amazon's one!
Feb. 19, 2024
What a great app for customer account with lots of features and totally bug free. They only charge you for the features you need. The customer support always replies fast and implemented all the customized features we requested. Highly recommend!
Thanks so much for your review!