All reviews

Rating Breakdown

  • 5
    98% (252 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 96% (246)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 1, 2025

I've tried multiple customer account apps and loyalty apps but none them is as intuitive and easy to use as Frooze, not to mention that most of them are not one integral app but two, which is annoying when you want to centralize all customer data. Customer service is also impeccable. Big shoutout to Mohamed, who has been a gem answering my questions patiently and catering all my special requests!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Nov. 1, 2025

Excellent support in customizing their app to match our website's design and functions.

Store

DTYStore

Using app

2 days

Developer Reply

Thanks so much for your review!

5 / 5 Share

Oct. 30, 2025

Amazing app and outstanding customer support! Alexandru and Mohamed were incredibly helpful — they completely redesigned the layout to match my website perfectly. They also implemented the new features I requested very quickly and even created a new dashboard for the “New Customer Dashboard” provided by Shopify. I’ve tried other apps like Custlo, which offers more options than Froonze, but their support was extremely slow and unwilling to solve the issues I faced. With Froonze, it’s the opposite....their team responds within a few hours, listens carefully, and actually delivers results. If you’re considering Froonze, go for it and you won’t regret it! Truly an amazing app with a fantastic, responsive team. Highly recommend !

Store

Stevvex

Using app

2 months

Total reviews

12

Average rating

4.7

Developer Reply

We really appreciate your amazing review! It put big smiles on our support team’s faces today :)

5 / 5 Share

Oct. 27, 2025

Very statisfied of the customer service. Set up has been made as wanted.

Store

Somôme

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Oct. 22, 2025

Froonze is the most affordable app I've seen for applying store credit in a loyalty program! It brilliantly combines wishlist, account, and loyalty program into one, eliminating the need for multiple costly and complex apps. The team thoughtfully researches customer needs, provides clear instructions for every feature, and offers excellent support. Such a talented team deserves great success. All the best!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review and for calling us talented :) This really made our day!

5 / 5 Share

Oct. 15, 2025

Great app, special thanks to the technical support for help with setup. Отличное приложение, отдельное спасибо техподдержке за помощь в настройке.

Store

MMSW

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

Большое спасибо за ваш отзыв!

5 / 5 Share

Oct. 13, 2025

Simply perfect, efficient and super modern. The support is great and fast, and the app amazing!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Oct. 13, 2025

Excellent service, support is super fast

Using app

4 days

Total reviews

5

Average rating

4.6

Developer Reply

Thanks so much for your review!

5 / 5 Share

Oct. 13, 2025

Everything is working exactly as advertised and when I needed support, they were there very quickly, despite the big time difference.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Oct. 9, 2025

I've been very happy with the design and function of both wishlist and customer account apps. My customers are getting a more personalized experience. The support staff has been extremely responsive and accommodating, adjusting all the little details that make it look professional. They helped me to quickly resolve issues with the migration of our wishlist data from another app. I highly recommend Froonze.

Using app

15 days

Total reviews

26

Average rating

3.7

Developer Reply

Thanks so much for you review!

5 / 5 Share

Sept. 29, 2025

Store

NUXE US

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Sept. 22, 2025

This is an amazing app and as a small business i rely on this as one of my top apps. Works extremely well and support is 10/10. Fast response and never a question too hard to sort out. Highly recommended.

Using app

Over 1 year

Total reviews

12

Average rating

5.0

Developer Reply

Thanks so much for your review! We are excited to know that we are one of your top apps!

5 / 5 Share

Sept. 21, 2025

Great app! It’s very complete, including features such as a loyalty program, wishlist, customer hub, and custom form builder. The design is sleek and modern, perfectly matching my theme. Customer support is responsive and very helpful. I highly recommend this app.

Store

VAPEVO

Using app

6 months

Total reviews

15

Average rating

4.1

Developer Reply

Thanks so much for your review!

5 / 5 Share

Sept. 11, 2025

First of all, I should note that there is no other Shopify app that combines both a dashboard and a wishlist. In fact, aside from this one, there are probably only one or two dashboard apps available at all. Performance and Evaluation Although I had no special requests, I discovered that there are many structural issues that need fixing. Initially, I assumed most of them were theme-related, but it turned out they were actually tied to the application itself. For example, within the dashboard panel, some pages cause scroll jumps when loading. As for the wishlist, there are several points worth mentioning, but I will keep it brief: After the initial installation, wishlist icons did not appear in many product groups, which I first thought was due to the theme. If your website uses an AJAX-based structure for loading, the wishlist icons do not show up on the first load. Inside the wishlist panel, five text fields are global, meaning the app’s translation feature cannot translate them. They need to be handled manually. During the transfer from wishlist to cart, there was a hidden overlay on the buttons within the popup panel, which I also had to remove manually. Throughout this process, the Froonze team was very helpful. They supported me effectively via email and assisted in resolving the issues. Missing Features When a wishlist is shared, the opened list cannot be saved. If the wishlist panel is open, adding a product to the cart does not update the cart. There is no way to access information on which user added which products and in what quantities to their wishlist. Currently, there is no API available to retrieve wishlist data. Is it worth the price? Despite these shortcomings, my answer is yes—because Shopify does not have its own dashboard system, and this app is the only one that combines both dashboard and wishlist functionality.

Store

WALLIVO

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a detailed review! We are happy to hear that you liked our approach of having wishlist and other functionality in a centralized customer dashboard. We apologize for the problems you encountered during the app installation. Some of them are really theme related, but some are more general and we will definitely take some time to analyze and fix them. _______________ "There is no way to access information on which user added which products and in what quantities to their wishlist." ----> We actually do have that functionality. You can go to each individual customer profile page and see their wishlisted items. If you are not sure how to do that, our support will be happy to help.

5 / 5 Share

Sept. 10, 2025

I moved from an old wishlist program that stopped working for a while before I realized it. I was so happy to find Froonze Wishlist. Not only was it super easy to install and customize, it looks great and the customer service was super fast and beyond helpful. Fantastic so far! - Pamela Tinyfrockshop.com

Using app

3 days

Total reviews

21

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Aug. 28, 2025

There are several apps like this however this is by far the #1 built-for-shopify Wishlist & Loyalty app based on the value for everything you get, others don’t even come close. The best part about going with Froonze is that you can email Alexandru who is a developer and willing to fully customize the features to your store, so you don’t need to worry about your theme, he will edit your code and make it work, and he is SHARP and does a PERFECT JOB. If you don’t want to risk ruining your store and want to be truly confident in a wishlist & loyalty solution then this is IT. Also the pricing is very flexible and fair compared to others…not sure how else to explain it other than it’s the perfect app with the perfect developer behind it. Thanks Froonze

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your thoughtful review! We greatly appreciate your recognition of our support and flexible pricing.

5 / 5 Share

Aug. 25, 2025

Using app

28 days

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for your review

5 / 5 Share

Aug. 25, 2025

La app copre vari aspetti importantissimi della gestione del negozio online (lista dei desideri, rewarding, ecc) in modo coordinato ed efficiente. Ottimo e rapidissimo supporto al cliente per l'instllazione compreso nei piani che hanno costi ragionevoli. La suggerisco caldamente

Using app

2 days

Total reviews

131

Average rating

4.9

Developer Reply

Grazie mille per la tua recensione!

5 / 5 Share

Aug. 18, 2025

This app has been great so far. We've used only the Wishlist feature until now, but had great support from Alexandru to get it working with the theme. Can definitely recommend.

Using app

About 1 month

Total reviews

10

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy to hear you are enjoying our Wishlist functionality. Hope you can try other plugins as well :)

5 / 5 Share

Aug. 15, 2025

The Froonnze development team created a highly versatile Shopify app with a great look. Their responsive customer support helped us get everything right. I highly recommend them!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review!