All reviews

Rating Breakdown

  • 5
    98% (245 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2024

The app works great as expected. Everything is nicely explained and accompanied by instructions. I needed technical help and they helped me with the setup immediately. I can only recommend this app!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 13, 2024

This app works like a charm and is a must-have! Loads of features and easy to use and configure for people who are not experts like me. The best part is the team behind it, who are very professional and supportive. When I reached out to them to adjust something, they did it in no time. I was really pleased with the way they acted. Thank you so much.

Store

Sensaim

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 12, 2024

Absolutely terrific app, and we couldn't be happier about both the support and end result that Customer Accounts Concierge has brought. The support team went above and beyond in answering all of our queries, and customization requests to make our accounts page both functional and aesthetically pleasing. It really does change the dynamic of our sites, and along with the many available interations, has the potential to transform the user experience on any site. Given the very fair pricing, I'd say it's one of the best value apps that we've installed so far, and looking forward to further updates and possibilities!

Store

K PLACE

Using app

4 days

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy to hear our app brought a lot of value to your store.

5 / 5 Share

Jan. 9, 2024

Great, this software helped me solve my problem. And they solve problems quickly and efficiently. thank you so much

Using app

10 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 5, 2024

This app has really changed the look and feel of my site to something much more professional. I haven't added the additional features yet, but some represent great opportunites for my business. The team helped with some custom code I had too which has been amazing. Would def recommend.

Store

ELLIE

Using app

8 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 5, 2024

Great App and event greater support!! They responded quickly and efficiently and even went the “extra mile” to help me out! Can’t thank them enough!

Store

MOMU&CO

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 3, 2024

Perfect for shopify. The best part is the support, fast and effective!

Store

Scan Me

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 3, 2024

Everythin you need in one app, support team is the best and helps you customize it even more, and there are lots of updates still coming. Would highly recommend if you want to give your customers a way better experience

Store

hustle

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 2, 2024

Great customer support.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much!

5 / 5 Share

Dec. 28, 2023

nice app, very impressive looks for your account page , very fast loading and on top of it great support from max !

Store

Osomm

Using app

1 day

Total reviews

8

Average rating

4.8

Developer Reply

Thank you so much for your review and Happy New Year! :)

5 / 5 Share

Dec. 26, 2023

absolut super app to make the Cusomer account looks beautiful. Also i needed Some HElp from Support, becaus i had a html coded Downloadbutton from my Downloadapp (LDT Digital downloads) which was away, when i activated the Account app. I got so fast help, they asked me for the Html Code and integrated it for me, so now i could have both: a good looking customer account and also my needed Downloadlinks :) absolut super support, they're helping for individual reasons is special :)

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review! We are always happy to help our customers

5 / 5 Share

Dec. 20, 2023

Awesome app. Awesome support. The team is soooo helpful! They not only answer all doubts but they also help you getting custom things done! So happy with this app!

Store

Loop

Using app

About 2 months

Total reviews

13

Average rating

4.8

Developer Reply

Thanks so much for your review!

5 / 5 Share

Dec. 11, 2023

It works really well on our website, my customers love it! And the best thing is the customer service. The team is very responsive and very helpful. I can only recommend this app!

Using app

About 1 year

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for your review! We are so happy to hear your customers love your new customer portal!

5 / 5 Share

Nov. 22, 2023

für mich das wichtigste, Schneller Support !

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Vielen Dank für Ihre Bewertung!

5 / 5 Share

Nov. 17, 2023

Exactly what I was looking for. A smooth customer portal that is also easy to integrate with other apps. Like subscription, and rewards.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Nov. 28, 2023

I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app. We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! We are so happy to know that you liked our customer support experience

5 / 5 Share

Nov. 16, 2023

The app can win medals for all the best achievements: 1) Best customer portal UX and design 2) Absolutely BEST ever support - the guys are so responsive, friendly and they are open to help with any requests, customisation if needed. They respond very quickly. Thank you so much!!! 3) Huge amount of integrations and new ways to improve your customer experience, high flexibility. 4) It's easy to set up and a pleasure to use! Now we are eager to change our second store's app to Customer Account Concierge, the specific was that we need to support subscription and guys provided a choice of compatible subscription apps! Amazing! Honestly, the best app I've found in this niche!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

WOW! Thank you so much for such an amazing review! We are so happy to see such a satisfied customer!

5 / 5 Share

Nov. 15, 2023

We are trying to reduce the amount of time we spend on managing customer account information, and had been looking for a way to help our customers better access their own passwords, addresses and specific information about their accounts. The Froonze team have been so responsive to our initial questions, and very helpful in implementing refinements to how the app displays information that is particular to our customers. The app itself is a fantastic addition to our store, and will help our customers to better manage their account details, so that they don’t have to wait for us to do it on their behalf. We love that this app can easily show specialized pages to customers with a certain tag, and how it works with metafields. Thanks so much for all your help, Max!

Using app

12 days

Total reviews

5

Average rating

3.8

Developer Reply

Thank you so much for your review! We are so happy we could help you optimize your customer account workflow.

5 / 5 Share

Nov. 10, 2023

Max and his team are super helpful and very responsive. I use this app to improve the menu of options on the customer accounts page. It's been simple to implement and provides an elevated user experience.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review!

5 / 5 Share

Oct. 31, 2023

They helped me once more on my other store.10 mins and your problem is solved.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!