Customer Accounts Concierge

Nov. 28, 2023

I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app. We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.

Nov. 16, 2023

The app can win medals for all the best achievements: 1) Best customer portal UX and design 2) Absolutely BEST ever support - the guys are so responsive, friendly and they are open to help with any requests, customisation if needed. They respond very quickly. Thank you so much!!! 3) Huge amount of integrations and new ways to improve your customer experience, high flexibility. 4) It's easy to set up and a pleasure to use! Now we are eager to change our second store's app to Customer Account Concierge, the specific was that we need to support subscription and guys provided a choice of compatible subscription apps! Amazing! Honestly, the best app I've found in this niche!

Nov. 15, 2023

We are trying to reduce the amount of time we spend on managing customer account information, and had been looking for a way to help our customers better access their own passwords, addresses and specific information about their accounts. The Froonze team have been so responsive to our initial questions, and very helpful in implementing refinements to how the app displays information that is particular to our customers. The app itself is a fantastic addition to our store, and will help our customers to better manage their account details, so that they don’t have to wait for us to do it on their behalf. We love that this app can easily show specialized pages to customers with a certain tag, and how it works with metafields. Thanks so much for all your help, Max!

Nov. 10, 2023

Max and his team are super helpful and very responsive. I use this app to improve the menu of options on the customer accounts page. It's been simple to implement and provides an elevated user experience.

Oct. 31, 2023

They helped me once more on my other store.10 mins and your problem is solved.

Oct. 30, 2023

Well, first of all, thank you to the team for their quick response and intervention. The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.

Oct. 27, 2023

Great Support & Very Professional

Oct. 20, 2023

Exactly the app I needed. Great support team, very professional, helpful and quick. Supported me perfectly in individualizing the wish list just the way I wanted it to be.

Oct. 11, 2023

Useful app and helpful support.

Sept. 27, 2023

Well, first of all, thank you to the team for their quick response and intervention. The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.

Sept. 20, 2023

This is the best customer account app out there. Very clean interface and lots of features. And no bugs. The customer support was very patient and implemented all the customizations I requested. Highly recommend !

Sept. 17, 2023

Very reasonably priced and does everything I want.

Sept. 14, 2023

I found this app by accident. I was looking for something else and this app came up. And I am so glad I found it! This app has everything my customers were asking for: “where is my order”?, “can I have an invoice of my order”? “I can’t reset my password!”, and so on. I was able to solve my customers requests in literally few clicks with this app which is by the way very intuitive. I was also able to integrate my Aftership account so customers go straight to my tracking page (no more where is my order). I was able to integrate my Order printer pro app (so customers can view/download the invoice from their account (no more time spent with emails with invoices). Many customers send emails that they need to reset the password so now they can do it by themselves. What a dream app! Bear with me! The wishlist is a plus, and so is the recently viewed feature! As mentioned in one of the reviews below, you can choose what feature you want upfront and there is no hidden fees. Thanks to this app I was even able to create an app in Facebook so anyone who wants, can login using their Facebook account. All tutorials are very easy to understand and takes little time. The customer service is very helpful and quick to reply. This app is a dream come true to my business and customers! It’s also a 100% mobile friendly! Thank you so much for such a great job!

Sept. 9, 2023

The team provided excellent support by thoroughly addressing my queries. They exceeded expectations in resolving minor issues and communicated their solutions effectively. All in all, both the app and the communication were outstanding.

Sept. 8, 2023

This is the best app for account until now for me. The support is always there in 10 minutes the problem was fixed twice. Not a problem actually but something i wanted to change. Also the design and layout is very beautiful. And even if you have the free version without paying anything I recommended this app for the user account management.

Sept. 7, 2023

Great app! The features and functionality it offers are top-notch! Furthermore it is beautifully integrated into the theme design. The customer service from the application's support team has also been exceptional. They are responsive and always willing to assist with any inquiries or issues we encounter. Their dedication to customer satisfaction mirrors the values of the application itself.

Sept. 6, 2023

Very helpful app, adaptable and has everything that I need. It integrates with my subscription platform and other third-party apps that I use. Plus the customer service is extremely helpful, some very intelligent individuals that can trouble-shoot my issues quickly and thoroughly!

Sept. 6, 2023

Excellent customer support. I am very happy with the app. Thank you!!!

Aug. 28, 2023

Support team is there ready to help you with handy tips and pointing out which integrations can lend you a hand. Very nice support, patient and knowledgeable team. Would recommend.

Aug. 18, 2023

I have a great fondness for this Loyalty Plugin, and I am truly impressed by the clarity and informativeness of the Loyalty section on the customer account storefront, despite its beta version status. The process of earning and redeeming loyalty points is incredibly user-friendly, providing customers with a seamless experience. Additionally, the plugin does an excellent job of keeping customers well-informed about their activities within the loyalty program.