All reviews

Rating Breakdown

  • 5
    97% (247 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 96% (242)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2024

Highly Recommend! I use custom forms, the customer dashboard, and their loyalty rewards features. They have streamlined customer engagement and helped increase retention on my Shopify store. The app is easy to use, and I can’t fault their support team is fantastic!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review! We are excited to know our app helped you increase customer retention!

5 / 5 Share

Sept. 11, 2024

VERY GOOD SUPPORT

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Sept. 3, 2024

Excellent company - responsive, fast, and efficient. The app is clean and does not slow down the site. Most importantly, it provides customers with a dashboard and a simple yet effective rewards program that is easy for consumers to understand. Customers will not feel the need to message you about how the program works due to the well-thought-out clarity of Accounts Concierge. Ralph Turchiano CEO AlchePharma

Using app

19 days

Total reviews

25

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy to hear that you found our rewards program useful and easy to understand.

5 / 5 Share

Feb. 13, 2025

#highly i recommend this app# This is my personal experience Benefits This App is very easy for customers to manage and Edit account their Profile Edit / Referral programming / increase customers and increase our income / The best customer support I Tested all the (Customer Account App) on this site There is nothing else like it Let's support good Apps My sincere thanks to the developer who designed this

Store

QBAY

Using app

6 months

Total reviews

52

Average rating

4.6

Developer Reply

Thanks so much for your review!

5 / 5 Share

Aug. 28, 2024

So far amazing - clear pricing structure and outstanding support!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Aug. 19, 2024

Wow! These guys are amazing. They have been helping me customize the look and feel of the page so that it matches my needs. I emailed them, and within an hour, the changes were made. I am very impressed.

Using app

About 18 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy to hear you like the new look and feel of your customer account page.

5 / 5 Share

Aug. 15, 2024

very great app with 10/10 customer service always very happy to help thank you alexandru

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

July 23, 2024

Its an excellent app that does what shopify should do... give customers a proper landing page and control center where they can manage their orders, addresses, etc. Excellent

Using app

14 days

Total reviews

10

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

July 8, 2024

Amazing support, quick to apply any changes and works flawlessly!

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for you review!

5 / 5 Share

June 29, 2024

This app is worth all the money! - The app is very multifunctional, has a very good store performance and the support (special thanks to Max) is great. The great thing about it is that you can offer the user a really user-friendly and, above all, clear customer account. Whether it's the loyalty program, wish list, address management or order overview - just to name a few features. Everything works perfectly. It's clear to me that individual tools are associated with a surcharge and the bottom line is that you save a lot because you no longer need other apps. ... and: the app is constantly being developed further! A clear recommendation from us!

Using app

25 days

Total reviews

11

Average rating

4.8

Developer Reply

Thanks so much for such an awesome review! We are happy to hear you found our customer portal user-friendly and could save money by not using other apps.

5 / 5 Share

June 25, 2024

Great app, and the support team is fast and professional! Definitely using this app for other stores!

Store

My Store

Using app

About 4 hours

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 24, 2024

Excellent interface, merges well with the theme and flawlessly integrates with various in-store options and services. Furthermore, highly professional and prompt customer services, that will be just a call away to assist in setting the app. Really enjoying it.

Store

DE MUSK

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 21, 2024

Great app overall, customer support as been great!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 19, 2024

This has been the most positive experience working with their support team. I have worked with many support teams in the past and its always a struggle. Froonze has a top notch team willing to help when ever needed. We have moved from a very expensive rewards program to Froonze because of the cleanness and simpleness of the program. We now pay 1/4 of our cost before plus the the customer account page is super friendly for our customers to navigate. ( this is very important) not to mentions their wishlist and all the other sections they offer which will save you $$$ in app fees. Remember Loyalty Programs need to be easy for the customers to use and theirs really is. Seriously you must try them out. I promise you will not be disappointed and your customers will love it.

Using app

14 days

Total reviews

40

Average rating

4.9

Developer Reply

Thank you so much for such an extensive review! We are super happy you liked our loyalty program and could save a lot of money by switching to our app.

5 / 5 Share

June 13, 2024

Recently installed the App and I have had great experience so far. Very prompt and efficient support team. Highly recommend it.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

April 25, 2025

The team is highly supportive and timely responsive. The app has some features which are dificult to find and the integration works seamleasly.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 5, 2024

The app has a customizable customer portal which helps us retain our customers. The functions are straightforward, they are all in point systems mostly but also offer flexible loyalty programs. We only availed the loyalty program plug-in for now. The tech team also did an amazing job assisting us in modifying the portal and answering our queries.

Using app

16 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy to hear you liked our Loyalty Program.

5 / 5 Share

June 4, 2024

Ottimo servizio di assistenza veloce e concreto consigliato!

Store

GIOYAL

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Grazie mille per la tua recensione!

5 / 5 Share

June 4, 2024

Great app and fits perfectly with how I imagined the membership page should be, and the service is just fantastic, timely and friendly. Super recommended!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 3, 2024

Great customer service and overall amazing app!

Using app

3 months

Total reviews

11

Average rating

5.0

Developer Reply

Thanks so much for your review!