All reviews

Rating Breakdown

  • 5
    98% (227 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 96% (222)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2024

Fast support!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review!

5 / 5 Share

April 23, 2024

Great app and amazing customer service. I recommend!

Store

Fraktal

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review!

5 / 5 Share

Dec. 23, 2024

Very helpful and fast support! Very good app for customers page and loyalty system.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your review!

5 / 5 Share

April 16, 2024

I wish i had found this app sooner! Awesome customer accounts and amazing support from the team!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your review! We also wish more merchants knew about our app :)

5 / 5 Share

March 22, 2024

Store

Ececile

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review!

5 / 5 Share

March 8, 2024

Amazing support, very user friendly app, and any requests that we had were implemented into our website within a few hours. Highly recommend!!

Using app

3 days

Total reviews

7

Average rating

4.6

Developer Reply

Thank you for your review!

5 / 5 Share

March 7, 2024

This app is a wonderful addition to our store, tranforming the simple Shopify account page into a very nice customized portal. Our customers can find everything they need (their orders - including tracking and downloads -, whishlists, loyalty program, etc.) in the same page. The customer support is wonderful and answered all our questions immediately. They also helped us with the setup, which is great. I definitely recommend this app, as it can improve any store in many ways, and for a very reasonable price.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your glowing feedback! We’re thrilled that our app has transformed your Shopify account page into a customized portal. That is exactly what we are striving for.

5 / 5 Share

March 5, 2024

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

March 5, 2024

Now our customer accounts page looks more professional and easy to use. We required few customizations and we thought it wont be possible but you guys managed to customize it as soon as i requested for it. Support is speedy and responsive. Would love to recommend to anyone looking for such an app.

Using app

8 days

Total reviews

7

Average rating

4.4

Developer Reply

Thanks so much for your review!

5 / 5 Share

Feb. 28, 2024

The customer service is above and beyond, very timely and hands on. They also really know Shopify. I installed the app, and at the time time was having a totally unrelated problem on Shopify that was freaking me out. It came up in my customer service chat with these folks, and they had a ton of advice for how to solve it, even though it had nothing to do with their app. You can tell they are committed to the success of the app and want to solve any issues that come up as quickly as possible. It's a real pleasure to find real humans behind these tools!

Using app

About 6 hours

Total reviews

3

Average rating

4.0

Developer Reply

Thank you so much for such a warm review! :)

5 / 5 Share

Feb. 27, 2024

Fronzee app has been our number 1 app for our shopify plus store. To sum up: Customer service: Super helpful and prompt. Costumer login page: Now it looks super professional, even better than Amazon : ) Similar shopify apps are not good in terms of design and solutions. Social login with google: This streamlines customer's login to our store. It is super good especially Google's native login prompt. More login better recommendation for customers. Whislist: So far the best Wishlist app that has an amazing design, lots of reminders (e.g. stock and price alert with free email) Translation: They work perfectly for our locale. Custom forms: It is incredible feature where we collect customer profile and save them as a customer meta data to reuse.

Using app

About 1 month

Total reviews

13

Average rating

5.0

Developer Reply

Thanks so much for such a detailed review! We are happy to hear that your new account page looks better than the Amazon's one!

5 / 5 Share

Feb. 9, 2024

Support is extremely quick and responsive. They were able to provide custom requests that we had at no extra charge. Very great at what they do and appreciate the promptness!!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

The team are AMAZING, Helped me customise the app to fit with my theme with any request i had. Any question i had was no problem for them and they got back to me so quickly. Great app would definitely recommend for any one setting up their store and using a loyalty program for the first time.

Store

HUSSL

Using app

3 days

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 25, 2024

C'est clairement la meilleure app surtout pour le programme fidélité ! L'équipe de support est super réactive, franchement merci.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis! Nous sommes très heureux de savoir que vous avez aimé notre programme de fidélité!

5 / 5 Share

Jan. 16, 2024

Always helpful and responding promptly. We' have managed to improve our store in so many ways due to this app.

Using app

About 1 year

Total reviews

8

Average rating

4.5

Developer Reply

Thanks so much for your review! Happy to hear we helped you improve your store!

5 / 5 Share

Jan. 15, 2024

The app works great as expected. Everything is nicely explained and accompanied by instructions. I needed technical help and they helped me with the setup immediately. I can only recommend this app!

Using app

11 months

Total reviews

6

Average rating

4.3

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 12, 2024

Absolutely terrific app, and we couldn't be happier about both the support and end result that Customer Accounts Concierge has brought. The support team went above and beyond in answering all of our queries, and customization requests to make our accounts page both functional and aesthetically pleasing. It really does change the dynamic of our sites, and along with the many available interations, has the potential to transform the user experience on any site. Given the very fair pricing, I'd say it's one of the best value apps that we've installed so far, and looking forward to further updates and possibilities!

Store

K PLACE

Using app

4 days

Total reviews

16

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy to hear our app brought a lot of value to your store.

5 / 5 Share

Jan. 9, 2024

Great, this software helped me solve my problem. And they solve problems quickly and efficiently. thank you so much

Using app

10 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 5, 2024

Great App and event greater support!! They responded quickly and efficiently and even went the “extra mile” to help me out! Can’t thank them enough!

Store

MOMU&CO

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 3, 2024

Everythin you need in one app, support team is the best and helps you customize it even more, and there are lots of updates still coming. Would highly recommend if you want to give your customers a way better experience

Store

hustle

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your review!