Froonze VIP Loyalty & Wishlist
Grow w/ loyalty program, rewards, cashback, customer account
Rating
5.0
feedback
255
chart
#1,189
All reviews
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May 22, 2024
Fantastic service. They helped modify the appearance of the app so easily so that it now fits seemlessly in with my website. Highly recommended.
Thanks so much for your review! We are happy to hear you are satisfied with our service
May 15, 2024
This application is highly usefull and practical. When I required assistance, I contacted them, and Max provided excellent support. I highly recommend this application and company.
Thanks so much for your review!
May 9, 2024
This is such a great app for streamlining customer accounts and we love the wishlist add on with it! Everything has been working perfectly and very easy to use! Max has been wonderful in getting back to us quickly with cosmetic fixes and implementing them right away! This is definitely a must have for shopify store owners! thank you Max for a great app!
Thanks so much for your review!
May 8, 2024
So far I am really liking the app. It has a lot of potential to make the user experience excellent. The customization capacity is quite high, although it is true that it will be charged separately for each integration and you may end up adding many integrations and the price will go up. The support team is super attentive and willing to help at all times. Looking forward to implementing new things.
Thanks so much for your review! Just to clarify, you need to pay more for each plugin, such as Loyalty Program, Wishlist, or Custom Forms. These plugins function as standalone apps. Integrations with other apps have a flat monthly fee of $4 / month, no matter how many integrations you enable.
April 23, 2024
Great app and amazing customer service. I recommend!
Thanks for your review!
Dec. 23, 2024
Very helpful and fast support! Very good app for customers page and loyalty system.
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April 16, 2024
I wish i had found this app sooner! Awesome customer accounts and amazing support from the team!
Thanks so much for your review! We also wish more merchants knew about our app :)
March 8, 2024
Amazing support, very user friendly app, and any requests that we had were implemented into our website within a few hours. Highly recommend!!
Thank you for your review!
March 7, 2024
This app is a wonderful addition to our store, tranforming the simple Shopify account page into a very nice customized portal. Our customers can find everything they need (their orders - including tracking and downloads -, whishlists, loyalty program, etc.) in the same page. The customer support is wonderful and answered all our questions immediately. They also helped us with the setup, which is great. I definitely recommend this app, as it can improve any store in many ways, and for a very reasonable price.
Thank you for your glowing feedback! We’re thrilled that our app has transformed your Shopify account page into a customized portal. That is exactly what we are striving for.
March 5, 2024
Now our customer accounts page looks more professional and easy to use. We required few customizations and we thought it wont be possible but you guys managed to customize it as soon as i requested for it. Support is speedy and responsive. Would love to recommend to anyone looking for such an app.
Thanks so much for your review!
Feb. 28, 2024
The customer service is above and beyond, very timely and hands on. They also really know Shopify. I installed the app, and at the time time was having a totally unrelated problem on Shopify that was freaking me out. It came up in my customer service chat with these folks, and they had a ton of advice for how to solve it, even though it had nothing to do with their app. You can tell they are committed to the success of the app and want to solve any issues that come up as quickly as possible. It's a real pleasure to find real humans behind these tools!
Thank you so much for such a warm review! :)
Feb. 27, 2024
Fronzee app has been our number 1 app for our shopify plus store. To sum up: Customer service: Super helpful and prompt. Costumer login page: Now it looks super professional, even better than Amazon : ) Similar shopify apps are not good in terms of design and solutions. Social login with google: This streamlines customer's login to our store. It is super good especially Google's native login prompt. More login better recommendation for customers. Whislist: So far the best Wishlist app that has an amazing design, lots of reminders (e.g. stock and price alert with free email) Translation: They work perfectly for our locale. Custom forms: It is incredible feature where we collect customer profile and save them as a customer meta data to reuse.
Thanks so much for such a detailed review! We are happy to hear that your new account page looks better than the Amazon's one!
Feb. 9, 2024
Support is extremely quick and responsive. They were able to provide custom requests that we had at no extra charge. Very great at what they do and appreciate the promptness!!
Feb. 8, 2024
The team are AMAZING, Helped me customise the app to fit with my theme with any request i had. Any question i had was no problem for them and they got back to me so quickly. Great app would definitely recommend for any one setting up their store and using a loyalty program for the first time.
Thanks so much for your review!
Jan. 16, 2024
Always helpful and responding promptly. We' have managed to improve our store in so many ways due to this app.
Thanks so much for your review! Happy to hear we helped you improve your store!
Jan. 15, 2024
The app works great as expected. Everything is nicely explained and accompanied by instructions. I needed technical help and they helped me with the setup immediately. I can only recommend this app!
Thanks so much for your review!