Rating

4.8

feedback

2,017

Reviews

chart

#3,085

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    21%
  • Less than a month
    17%
  • Less than a year
    27%
  • More than a year
    15%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the app for its effectiveness in managing back in stock notifications and the exceptional customer service provided by the support team. Users appreciate the quick response times and the willingness of the support team to go above and beyond to resolve any issues. The app is described as easy to use, with features that help boost revenue and engage customers effectively. However, there are a few negative reviews highlighting issues such as misfiring notifications, malfunctioning features during crucial product launches, and hidden costs related to SMS usage. Despite these drawbacks, the majority of users highly recommend the app for its functionality and excellent support.

Highlights

Positive customer service experience and quick response times
Effectiveness in managing back in stock notifications
Ease of use and revenue-boosting features
Issues with misfiring notifications and malfunctioning features
Concerns about hidden costs related to SMS usage

Rating Breakdown

  • 5
    92% (1,853 ratings)
  • 4
    3% (61 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (24 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 10, 2025

great service

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

Great app and quick support! I have been a customer for about 4 years and I love working with them.

Using app

About 4 years

Total reviews

6

Average rating

4.3

5 / 5 Share

March 27, 2025

I had an issue with the app not appearing and support was super quick to respond and helped me format the appearance perfectly!

Store

Kneel

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

The back in stock is a game changer. It has helped lift our revenue while not having to consistently keep track of who is signing up for back in stock items.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Best Back In Stock app we've used, full of features, and half the price of some of the competitors.

Using app

About 2 months

Total reviews

2

Average rating

3.0

All reviews

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