Rating

4.8

feedback

1,478

Reviews

chart

#3,925

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    21%
  • Less than a month
    18%
  • Less than a year
    28%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service and quick support provided by the team. Many users highlighted how the support team helped them with various issues, from integrating the app to resolving glitches promptly. The app's functionality, especially the back in stock feature, was highly appreciated for its effectiveness in boosting revenue and customer engagement. Users also mentioned the ease of use and setup of the app, along with its ability to assist in gauging customer interest and prioritizing product reorders. However, there were a few negative reviews that mentioned issues with exporting data, malfunctioning notifications, and billing discrepancies, which led to frustration and dissatisfaction.

Highlights

Exceptional customer service and quick support
Effective back in stock feature for revenue boost
Ease of use and setup for gauging customer interest
Issues with exporting data and malfunctioning notifications
Billing discrepancies and frustration

Rating Breakdown

  • 5
    94% (1,386 ratings)
  • 4
    3% (49 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (24 ratings)

Reviews with Text

  • 99% (1,467)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 2, 2025

App has been broken for over a month + the customer support team stopped responding two weeks ago. The purpose of this app is to send restock emails, and it cannot do that. Last I was told, they were banned from their email client, and most of their customers probably still don't know everything stopped working.

Store

Tezumi

Using app

28 days

Total reviews

4

Average rating

2.0

5 / 5 Share

May 20, 2025

We updated our product line and switched our products over to new SKUs as we released the new/improved products. Satendra from the support chat was so helpful in migrating our lists from the old to new SKUs. They took care of everything for us, saving so much time and making it super easy. We're really excited for our customers to be notified when the new products are in!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

Amazing customer service! They integrated everything for me I was struggling with within minutes.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

great service

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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