All reviews

Rating Breakdown

  • 5
    95% (1,901 ratings)
  • 4
    3% (62 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (24 ratings)
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2 / 5 Share

Dec. 19, 2022

Worked fine for a while, then stopped sending emails when items came back in stock. Support said they were "working on it" a few days ago, and nothing has been fixed and there were no follow-ups since. This is messing my store and production schedule up, so I had to delete the app and go to another. Very disappointed.

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Dec. 19, 2022

They helped me update the widget placement on my shopify store very quickly. So helpful and easy! Thank you!

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2022

Abuzar was excellent at helping me sort out my Shopify theme integration. It was completed fast and automatically applied to all out-of-stock products. I went through the email and notification buttons and personalised these bits myself. Thank you for such fast and excellent customer service! Very impressed with the free package!

Using app

36 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

I have just added this app, our theme wasn't listed so I contacted support as the app suggested. Really quick response. The button was added, I asked to move the position of the button, which was done quickly. Really helpful and polite.

Using app

30 minutes

Total reviews

1

Average rating

5.0

3 / 5 Share

Dec. 13, 2022

I will go back to this rating when the delay in notifications is fixed. Other than that amazing Customer Service. Can't wait to try the app out.

Using app

3 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Dec. 13, 2022

Easy set up, fairly straight forward. I set up everything in less than 5 minutes. Messaged chat to add a function on and they got back to me promptly.

Store

Leo Mat

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Excellent customer service and the app seems to be working well. Thank you Zia for helping us resolve the issue we were facing today. It means a lot!

Using app

About 2 years

Total reviews

12

Average rating

4.7

5 / 5 Share

Dec. 5, 2022

We use this app on one of our site already and this is the second website we are using this app on. The support we get is just awesome. This time Satendra help us set it up and he just nailed it by getting everything on there as we asked for. If you are looking for a Back in Stock app this is it. The app is awesome, support is awesome and also very budget friendly plus you can try with a starter option which sends up to 300 notification for FREE!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

Support team are great and quick to assist with any issues. We came across a small issue with notifications not sending on time as expected and the team were quick to resolve the issue for us. Great level of service and problem resolved swiftly. Other points, the app is simple to use and is already proving to be a great tool for any size of store.

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 2, 2022

Great app. Makes it so simple to make changes and love that it works with Klaviyo! Also their customer service is amazing!

Using app

15 days

Total reviews

11

Average rating

5.0

3 / 5 Share

May 18, 2023

Works well and customer support is helpful and usually responds very quickly. **UPDATE** Unfortunately, we had to switch to a different app. The notify button kept randomly disappearing from our pages. After several attempts to fix the issue, support said the app doesn't work with GEMpages landing page builder. Not sure why the two would affect each other, since BackinStock functions on the product pages, not the landing pages. Support said there wasn't a fix, so we had no choice but to find an alternative.

Using app

Almost 3 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Dec. 1, 2022

The app increased my sales by atleast 20%. Also they're customer service is great. Fast response times and very helpful. I'd definitely recommend this app.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

I have been using the application for several months and it works normally, the support is fast, I am happy

Store

Dastore

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

Super!!! Sto ancora testando l'applicazione ma a primo impatto mi sembra ottima e con un veloce ed efficiente servizio clienti!!

Using app

18 minutes

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 29, 2022

Amazing when it works, awful when it doesn't. Reached out to support to ask them to fix my restock notifications not rolling out and only had one response from them over the course of a week. They didn't fix the issue for a week and barely communicated with me. Previous to this I wouldn't have faulted the app but the lack of customer support really disappointed me. I know things go wrong sometimes, but communication would have made all of the difference.

Using app

About 3 years

Total reviews

4

Average rating

4.5

4 / 5 Share

Nov. 29, 2022

Easy to install and to use. The team is very helpful and quick whenever you have questions or there's any problem that needs to be fixed.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 28, 2022

Easy to install, customise and use. The customer service team have always been v responsive and helpful with any questions. I would highly recommend.

Store

KIND2

Using app

About 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 26, 2022

Very good app! Its 10/10 and easy to use. Would recommend to everyone who needs it. Helped my business a lot

Store

CAINTÉ

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

We use this app to contact our customers when an item, unfortunately, goes out of stock. It is easy to setup, matches our theme, and customer service is prompt and responsive when rarely required.

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 22, 2022

This app was very helpful for our business! It helped us keep track of what items to restock and make more sales when we did restock!

Using app

Over 3 years

Total reviews

1

Average rating

5.0