Appikon ‑ Back In Stock
Back in Stock Shopify App
Rating
4.7
feedback
1,446
chart
#4,199
All reviews
Jan. 26, 2022
We use this app to allow our customers to sign up for product restock notifications, and it has been really great! It would be better if it had the option to disable notifications for individual listings.
Jan. 17, 2022
I've found this app to be very helpful with inventory management in my small business to easily identify which products should be restocked.
Nov. 15, 2021
App is great, but it would be nice to have an automatic email or SMS deploy to let customers know they successfully signed up. Other than that, pretty great!
Nov. 9, 2021
This is a very promising app with features we can really see as valuable in pre-customer engagement, selling and conversion of our limited edition, short run product range at STABLE of Ireland. It has taken a bit of time to optimize it but I am impressed at the support from the team behind it too.
Nov. 8, 2021
Helpful app and good customer service. Wish I would be alerted via email each time someone signs up for back in stock alert.
Nov. 4, 2021
So far so good. Just installed the app minutes ago. It's able to do what I need it to -- give people a way to signup for restocking alerts. Had a few minutes worth of chat time with support. Very helpful. Answered questions succinctly. Was hoping the app could also direct people to message us directly thru FB Messenger but that's not available yet. That's the only reason I didn't rate it a 5. But let's see! Hopefully the next few days proves good.
Oct. 3, 2023
Bug fix support - took some time to get help as this is a small team but when we did fixed VERY quickly for us.
Oct. 4, 2021
The app is great and their assistance is instant which is critical for new users like me. Highly recommended!
Sept. 1, 2021
We use this app on our store to help us notify our customers on news and restocked items either by mail or text. We really like how it boosts our sales without having to market it on Social media och newsletters as much, especially on our coming soon items where our customers are able to sign up for upcoming news and get notified before everyone else. It would be nice if the customers also got a confirmation email when signing up like "Subscription confirmation for waiting list". In the product report we want to be able to export CSV files of only 1 product at a time as well. For example on a specific jacket to see total order amount of that jacket and total ordered sizes and notifications of that jacket because right now we are only able to export a total list of all products. Would be great if we also could export a specific collection for example all products tagged with FW21 (fall/winter21).
July 28, 2021
We enjoy using this app so far. However, we would love to see more data or insights available on the dashboard in the future.
July 9, 2021
So far, so good! We have only been using the app for a couple of weeks. We've had some issues with notifications not going through. Customer service has been very helpful and informative with any issues.
Aug. 17, 2021
This app has been great to use so far. There are so many features giving the customers different options to receive a back-in-stock notification with Facebook, email, or SMS. They give you a lot of control over the appearance of the button and the pop-up itself and where it is on the site. I do also like the weekly emails that you get letting you know how much you have made from it. Great product, I would recommend.
Oct. 4, 2024
Love the app! The customer service is fast and efficient in troubleshooting integration issues with our theme.
July 21, 2024
Works well and notifies me when a request has been received. A lot of my unsent back in stock notifications are for products that I no longer stock but do have a substitute for. What would be really useful is to be able to send the customer a slightly different message letting them know about the new substitute stock item.
April 28, 2021
Really easy setup and excellent customer support, which made sure the set up works for our business. Lots of further scope with app, which I hope makes this a 5 star product
April 20, 2021
Very easy to navigate and customer service is very prompt. Having some issues receiving SMS notifications but other than that, so far so good.
Dec. 9, 2022
EDIT: no more fast replying on the tchat unfortunately.. There's a bug with SMS notifications not being sent out and I can't reach them out.. Good customer service (very fast in answering questions on the tchat), nice app that works fine, I would recommend it.
March 31, 2021
so far so good. The customer service is top notch. I would highly recommend this app for someone looking to add this tool. They even have a decent free option that will truly allow you to test it out unlike like others.
Feb. 22, 2021
Amazing app, easy to setup and saves us on customer service inquiries when a product goes out of stock. Their customer service is very responsive and helpful. We highly recommend this app.
Feb. 5, 2021
The app is very practical and gets the job done, but It does not provide many features of customization. I would have loved to be able to customize the email templates to go with the branding and look and feel of my company, but was not able to. Other than that, the app is great and the customer service from Shikha is amazing! Answered all my questions and resolved all my inquiries. Would definitely recommend!