Appikon ‑ Back In Stock
Back in Stock Shopify App
Rating
4.8
feedback
2,005
chart
#3,296
All reviews
Rating Breakdown
June 13, 2021
Super easy to install and navigate. The integration fits perfectly with our store design. Loving the app so far!
April 28, 2021
Really easy setup and excellent customer support, which made sure the set up works for our business. Lots of further scope with app, which I hope makes this a 5 star product
April 20, 2021
Very easy to navigate and customer service is very prompt. Having some issues receiving SMS notifications but other than that, so far so good.
April 13, 2021
I spoke with Hasti and she helped go through everything regarding the app. To make things easy, she sent me the step-by-step with images. Just Great!
April 12, 2021
Very easy to install, with helpful, knowledgeable, and fast customer service to assist. Simple and clean interface with extra features if you upgrade.
Dec. 9, 2022
EDIT: no more fast replying on the tchat unfortunately.. There's a bug with SMS notifications not being sent out and I can't reach them out.. Good customer service (very fast in answering questions on the tchat), nice app that works fine, I would recommend it.
March 31, 2021
so far so good. The customer service is top notch. I would highly recommend this app for someone looking to add this tool. They even have a decent free option that will truly allow you to test it out unlike like others.
Feb. 26, 2021
The app works well and the team was very responsive to all of questions, including activating a feature that I asked about. However, the newsletter integration doesn't match what I need personally - it appears only a Mailchimp integration exists. It doesn't automatically sync up with my registered subscriber list in Shopify, or Klaviyo which is likely what I would use for email marketing going forward.
Feb. 22, 2021
Amazing app, easy to setup and saves us on customer service inquiries when a product goes out of stock. Their customer service is very responsive and helpful. We highly recommend this app.
Feb. 11, 2021
The app does exactly what I want it do do, and can be customised quite a bit. It has features I could not find in other apps I looked at, such as notification when looking at a collection page, and the option for a subscription sign-up when a customer registers for an email alert. Tech support is fast, friendly and helpful. The only reason for not giving it 5 stars is the price. It has a free plan which is great, but in order to enable some of the features I would consider essential you need to upgrade to a Pro version, at nearly $40 a month. The following is a criticism of SHOPIFY, NOT THE APP DEVELOPER: Shopify's philosophy is to sell you a half finished product with many features I would consider basic and essential missing, and then you have to shop around and pay for extra apps just to make it work like you would expect. By the time you add all the extra apps it can run into hundreds of dollars a month, which is crippling for start-ups.
Feb. 5, 2021
The app is very practical and gets the job done, but It does not provide many features of customization. I would have loved to be able to customize the email templates to go with the branding and look and feel of my company, but was not able to. Other than that, the app is great and the customer service from Shikha is amazing! Answered all my questions and resolved all my inquiries. Would definitely recommend!
Jan. 28, 2021
Good app, gives us more insight in what products are popular, when out of stock. Easy to install and easy to use.
Jan. 15, 2021
App works well, fairly priced, good customer service. I don't find it to be the most aesthetically beautiful app (from a customer's perspective) but considering the cost it's very worth it. We've already made a few sales since installing it, and it reduces a large amount of admin work for us
March 27, 2023
really helpful support with customization. they responded immediately and helped with everything. it has been a great thing to offer our csutomers.
Dec. 9, 2020
This app is really useful for my prelaunch products to gather information on what products and variants customers are interested in. Their customer support is fantastic! The only complaint is that a lot of features and customization are not available until you get the enterprise/premium plan.
Nov. 19, 2020
I use safari on a mac and there is some bugs in the Color-picking pop-up. It also changes size who is a bit disturbing when you Click on it. Futher on there is good posibilities to change Colors and make the app fit in to the theme of your webpage. Another downside is if you are "allowing sale after stock empty" the app willll not automatically send notifications to costumer. But overall a good plugin who helps us remind our costumers when products is back in stock.
Nov. 19, 2020
This app helps our customers sign up for sold-out products and it helps us estimate future production based on demand. Some bugs now and then but the support team is very helpful.
Nov. 12, 2020
This app is great! Customer support is very quick to respond too. The only reason I did not give it 5 stars was because my website has a font that was not listed as on option to customize the widget. Even after the help from support we were unable to change it.
Thank you for your review. I will check with our team how we can support your font.
Oct. 5, 2020
The application is currently meeting our expectations And the online service was efficient to solve our problem
Nov. 19, 2021
We really like the app. Very useful tool for managing out of stock inventory and alerting customers when items are restocked and ready to purchase. Would like to see a cleaner way to deal with out of stock / discontinued products. Would like to see them removed from the product offering and deleted (by variant) immediately from the "most wanted" report. Customer service was very helpful and quick to reply. THANK YOU!
Thanks for the kind words. We are glad the customer support team was able to help with the tweaks you needed. Feel free to reach out to us if you have any further feature suggestions.