All reviews

Rating Breakdown

  • 5
    95% (1,901 ratings)
  • 4
    3% (62 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (24 ratings)
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4 / 5 Share

June 13, 2021

Super easy to install and navigate. The integration fits perfectly with our store design. Loving the app so far!

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 28, 2021

Really easy setup and excellent customer support, which made sure the set up works for our business. Lots of further scope with app, which I hope makes this a 5 star product

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 20, 2021

Very easy to navigate and customer service is very prompt. Having some issues receiving SMS notifications but other than that, so far so good.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 13, 2021

I spoke with Hasti and she helped go through everything regarding the app. To make things easy, she sent me the step-by-step with images. Just Great!

Store

ALILA

Using app

About 3 hours

Total reviews

5

Average rating

4.6

4 / 5 Share

April 12, 2021

Very easy to install, with helpful, knowledgeable, and fast customer service to assist. Simple and clean interface with extra features if you upgrade.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 9, 2022

EDIT: no more fast replying on the tchat unfortunately.. There's a bug with SMS notifications not being sent out and I can't reach them out.. Good customer service (very fast in answering questions on the tchat), nice app that works fine, I would recommend it.

Using app

Over 2 years

Total reviews

6

Average rating

3.0

4 / 5 Share

March 31, 2021

so far so good. The customer service is top notch. I would highly recommend this app for someone looking to add this tool. They even have a decent free option that will truly allow you to test it out unlike like others.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 26, 2021

The app works well and the team was very responsive to all of questions, including activating a feature that I asked about. However, the newsletter integration doesn't match what I need personally - it appears only a Mailchimp integration exists. It doesn't automatically sync up with my registered subscriber list in Shopify, or Klaviyo which is likely what I would use for email marketing going forward.

Store

ESTER

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 22, 2021

Amazing app, easy to setup and saves us on customer service inquiries when a product goes out of stock. Their customer service is very responsive and helpful. We highly recommend this app.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 11, 2021

The app does exactly what I want it do do, and can be customised quite a bit. It has features I could not find in other apps I looked at, such as notification when looking at a collection page, and the option for a subscription sign-up when a customer registers for an email alert. Tech support is fast, friendly and helpful. The only reason for not giving it 5 stars is the price. It has a free plan which is great, but in order to enable some of the features I would consider essential you need to upgrade to a Pro version, at nearly $40 a month. The following is a criticism of SHOPIFY, NOT THE APP DEVELOPER: Shopify's philosophy is to sell you a half finished product with many features I would consider basic and essential missing, and then you have to shop around and pay for extra apps just to make it work like you would expect. By the time you add all the extra apps it can run into hundreds of dollars a month, which is crippling for start-ups.

Using app

6 days

Total reviews

6

Average rating

4.3

4 / 5 Share

Feb. 5, 2021

The app is very practical and gets the job done, but It does not provide many features of customization. I would have loved to be able to customize the email templates to go with the branding and look and feel of my company, but was not able to. Other than that, the app is great and the customer service from Shikha is amazing! Answered all my questions and resolved all my inquiries. Would definitely recommend!

Using app

3 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 28, 2021

Good app, gives us more insight in what products are popular, when out of stock. Easy to install and easy to use.

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 15, 2021

App works well, fairly priced, good customer service. I don't find it to be the most aesthetically beautiful app (from a customer's perspective) but considering the cost it's very worth it. We've already made a few sales since installing it, and it reduces a large amount of admin work for us

Using app

2 months

Total reviews

2

Average rating

4.0

4 / 5 Share

March 27, 2023

really helpful support with customization. they responded immediately and helped with everything. it has been a great thing to offer our csutomers.

Store

pi'lo

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 9, 2020

This app is really useful for my prelaunch products to gather information on what products and variants customers are interested in. Their customer support is fantastic! The only complaint is that a lot of features and customization are not available until you get the enterprise/premium plan.

Store

Otelier

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 19, 2020

I use safari on a mac and there is some bugs in the Color-picking pop-up. It also changes size who is a bit disturbing when you Click on it. Futher on there is good posibilities to change Colors and make the app fit in to the theme of your webpage. Another downside is if you are "allowing sale after stock empty" the app willll not automatically send notifications to costumer. But overall a good plugin who helps us remind our costumers when products is back in stock.

Using app

4 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 19, 2020

This app helps our customers sign up for sold-out products and it helps us estimate future production based on demand. Some bugs now and then but the support team is very helpful.

Using app

6 months

Total reviews

3

Average rating

4.3

4 / 5 Share

Nov. 12, 2020

This app is great! Customer support is very quick to respond too. The only reason I did not give it 5 stars was because my website has a font that was not listed as on option to customize the widget. Even after the help from support we were unable to change it.

Store

Edie.DK

Using app

21 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review. I will check with our team how we can support your font.

4 / 5 Share

Oct. 5, 2020

The application is currently meeting our expectations And the online service was efficient to solve our problem

Using app

3 days

Total reviews

4

Average rating

4.5

4 / 5 Share

Nov. 19, 2021

We really like the app. Very useful tool for managing out of stock inventory and alerting customers when items are restocked and ready to purchase. Would like to see a cleaner way to deal with out of stock / discontinued products. Would like to see them removed from the product offering and deleted (by variant) immediately from the "most wanted" report. Customer service was very helpful and quick to reply. THANK YOU!

Using app

Almost 3 years

Total reviews

10

Average rating

4.8

Developer Reply

Thanks for the kind words. We are glad the customer support team was able to help with the tweaks you needed. Feel free to reach out to us if you have any further feature suggestions.