All reviews

Rating Breakdown

  • 5
    93% (1,348 ratings)
  • 4
    3% (49 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 99% (1,433)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 22, 2021

The app is amazing and the customer service is really awesome ! Thank you Satendra for your kindness and efficiency, you are the best !

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Awesome customer service! and great simple UI. Tested it out with a dry run and it works flawlessly!

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

I had a very basic question regarding the notifications as this was a newer app that we added to our store and they were quick to answer and give more details for us to fully understand what we were paying for. I would recommend this app to anyone!

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

thought I had an issue and reached out & They respond fast, figure out things quickly and are nice to chat to. 10/10.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 3, 2023

Bug fix support - took some time to get help as this is a small team but when we did fixed VERY quickly for us.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Great app, very user friendly and it has the best support team! I would totally recommend this app for your back in stock notifications.

Using app

36 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

So far the app has been very easy to use and the customer support has been on top of it. Definitely a trustworthy app for shopify! Waiting to use it some more and see how everything goes.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

We just installed the app and have been blown away by the Customer Support team -- we were able to update the look and feel of the form to our liking on the spot. We look forward to seeing more benefits of this app!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2024

Love this app! We have been using this app for a while now and it is invaluable to us. The customer service is excellent. They just helped us fix an issue. Speedy and fixed it! We have seen great response from customers who otherwise may not have purchased, coming back to purchase after being notified that a product is back in stock. Highly recommend.

Using app

Over 2 years

Total reviews

35

Average rating

4.7

5 / 5 Share

Oct. 19, 2021

I've had this app for quite some time - maybe 1.5 years? Any time there has been an issue after updating my theme, their customer service response is prompt, friendly, and always results in a fix. I honestly never write reviews for apps, but this one is worth it.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

I found this app very useful for my online store and for my customers. The support is great and very helpful !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

This is a great app, does what it say and the customer service has been excellent. Would recommend it!

Using app

6 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 18, 2021

great app and customer service! Helped and answered all my inquiries easily, very satisfied, highly recommend

Store

Tuhlz

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

I asked asked for support to quickly setup the app for use, Support team got in done in 5 minuets .... Great supprt, thanks guys

Using app

27 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

I just downloaded it but so far, so good. The support team is great and responsive. It does everything that it needs to and I love the ability to use SMS/Text as well as facebook messenger.

Using app

1 day

Total reviews

6

Average rating

4.7

1 / 5 Share

Oct. 19, 2022

EDIT: 2022: App stopped sending emails. No response from developers. Changing to another app. PREVIOUS REVIEW 2021: This app is awesome and the support is even better! Installed the app and it worked instantly. I reached out to the support asking how I customise the appearance and they did it all of me in under 5 mins. Incredible!

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 15, 2021

Easy to set up and use. Also, great customer service. Minor problems were solved really quickly. One of the quickest customer service we have received so far.

Store

DUE.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Soporte rápido y eficiente, puesta en marcha muy rápido, espero tenerla pronto configurada pero me da la impresión que no me he equivocado.

Store

Kissbel

Using app

37 minutes

Total reviews

16

Average rating

4.9

5 / 5 Share

Oct. 14, 2021

Great easy to use app and quick customer service. We've had constant supply chain issues and this app has quickly helped build another way to win back customers.

Using app

Over 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

Oct. 13, 2021

HUGE shout out to the Back In Stock team for building this game changing app for emerging companies like ours, which sometimes has to face the challenge of out of stock inventory (major bummer). Rather than lose out on the ability to engage with customers when we get inventory back in stock, this app successfully allows us to notify customers the minute we get inventory back in stock which has resulted in a tremendous amount of additional sales for our business. A special thank you to Satender for your help getting our store products set up so quickly and being lightning fast responsive. If you have a need for an out of stock app with notification abilities, get this app folks, you won't regret it!!

Store

ELAVI

Using app

About 1 hour

Total reviews

6

Average rating

4.3