Appikon ‑ Back In Stock
Back in Stock Shopify App
Rating
4.8
feedback
2,005
chart
#3,343
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April 9, 2020
I am adding more stars as after inital review I was contacted immediately and issue was solved in most professional matter by Rishabh. Now just waiting for the feature of removing the button after successfully sending email and I can put 5 stars. I actually like the app, but I am having a problem with pop up not fitting to my screen and therefore cannot see the link to close the popup link under the button. I have contacted the support via chat but reply has been "works for us with same resolution and browser". That is awesome news for you, but what if one of my clients sees it the way I do. They will get VERY frustrated as they cannot close the pop up and see if their email was successfully sent. So 2 stars for support!
Hi Tytti, Thanks for your review. I am really sorry your support experience was not good. "Works for me" is not a solution and we will pass on this feedback to our support team. I will personally help you with your support request. -RT
Feb. 15, 2020
so far so good and customer service has been really helpful. will continue using and see how it goes but still on the free plan