All reviews

Rating Breakdown

  • 5
    94% (1,328 ratings)
  • 4
    3% (47 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 99% (1,411)
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5 / 5 Share

June 24, 2021

very helpful customer service! easy, quick and effective. i had a couple questions that were answered

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

The support is very responsive and accomodating. We are just about to launch a store and looking forward to this app to help us to reach our goals.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2021

We use this app on three different stores and happy with the integration and notifications once the product is out of stock. We've been using this for a while now and so far everything's working great with no issues.

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2021

Very useful app and the team behind it is great to work with. The support is very helpful and responds very fast. Can recommend!

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

June 23, 2021

Amazing customer support, even late at night :) Thank you so much, I greatly recommending this app. Well done guys ! :) Renata x

Using app

About 1 hour

Total reviews

12

Average rating

4.5

5 / 5 Share

June 22, 2021

This is a great app easy to install and use. It allows us to recoup potential lost sales. The support team are very friendly and efficient, and I received a very quick reply on every question, I highly recommend !

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 17, 2021

This app has been great to use so far. There are so many features giving the customers different options to receive a back-in-stock notification with Facebook, email, or SMS. They give you a lot of control over the appearance of the button and the pop-up itself and where it is on the site. I do also like the weekly emails that you get letting you know how much you have made from it. Great product, I would recommend.

Using app

About 1 year

Total reviews

8

Average rating

4.1

5 / 5 Share

June 22, 2021

Really appreciate the help Zia provided (answering questions & live integration) from installing the plugin to the nitty gritty steps taken after that. Definitely looking to upgrade once the free trial is over!

Using app

About 21 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

June 22, 2021

Excellent app with easy setup. The free version does everything we need it to and we're now upgrading to the paid version to take advantage of SMS which has had the best conversions period! Support is great and helped us many times when we had some complex questions. 10/10

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2021

This app is just what I am looking for to capture customer emails and let them know when an item is back in stock. Hasti helped me set up and customize the app for my website - with corresponding colors and fonts. Excellent customer service.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2021

I am using Back In Stock for more than a year. Works fantastic! Never had an issue. Is a real customer service add on. Tech support is very responsive, fast & efficient. Turn around time for requests beat all expectations. I recommend it for all....

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2021

Fast and efficient support. Shikha helped me with all my doubts with fast response and helpfull info.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2021

This app seems to be one of the best all-round solutions, super easy to implement (didn't even need to get in touch with our developers!) and the app support helped with a final bit of the setup and had it sorted within seconds of me getting in touch. Shout out to Shikha for her super efficient help. Incredible service!

Using app

14 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

June 18, 2021

App works perfectly as adverstised and customer service is very fast and willing to help. Would recommend!

Using app

7 months

Total reviews

7

Average rating

4.4

5 / 5 Share

June 18, 2021

We wanted to switch from another app, and had a few questions in advance about the move, and importing the data from the other app. All questions were answered within a few minutes, and the data was imported. We had to make a few changes to our template, which was also implemented within a few minutes. Everything is now working fine and looks fantastic. I can only recommend this app to anyone who is looking for a good way to inform their customers about available products. Thanks for the great support, Zia.

Using app

About 1 hour

Total reviews

11

Average rating

5.0

5 / 5 Share

June 16, 2021

Very easy to set up once installed, fast communication from the team in regards to my queries, simple and easy to understand instructions for some of the more advanced settings

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2021

This app does exactly what you would expect from a Restock Alert App. I haven't yet found something I wanted to do that this app could not. It's also really reasonably priced, something that's really valuable nowadays with all the super expensive apps popping everywhere. Customer Support is also super responsive and friendly. I only have great things to say about this app.

Using app

About 1 year

Total reviews

7

Average rating

4.4

2 / 5 Share

Dec. 8, 2022

This app worked really well when we first installed it, but now it does not function as it should. Notifications are not being sent, and though we have begged for help to fix numerous times over the last 2 months, support staff are very unresponsive and unhelpful.

Using app

About 2 years

Total reviews

12

Average rating

4.8

5 / 5 Share

June 13, 2021

Very happy with how simply and intuatively the app works. Have been looking for a similar solution for ages and I can say I am very happy with this one. The app picked up my theme in no time and had a seamless onboarding experience. Cheers to the support team as they helped with the onboarding too. Highly recommend!!

Using app

24 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 4, 2024

Love the app! The customer service is fast and efficient in troubleshooting integration issues with our theme.

Using app

Over 3 years

Total reviews

1

Average rating

4.0