All reviews

Rating Breakdown

  • 5
    94% (1,328 ratings)
  • 4
    3% (47 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 99% (1,411)
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5 / 5 Share

Aug. 24, 2021

Great app, very easy to use, and they have really great customer service! So responsive and helpful

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

This App is great and so is the Customer Service. I am able to get answers quickly via their live Chat service. If you need a feature rich app to track and notify customers when Items are back in stock. I highly recommend this APP.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

Great customer service! Had an issue with the button displaying and reached out to customer service chat and they fixed it within 5 minutes. Thank you!

Using app

About 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 19, 2020

This app helps our customers sign up for sold-out products and it helps us estimate future production based on demand. Some bugs now and then but the support team is very helpful.

Using app

6 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 18, 2020

After trying many back in stock notification apps I'm finally satisfied! The support team was extremely helpful and quick to reply (replied within 2 minutes). Satendra was very easy to work with and even though I don't have much developer knowledge, he was able to resolve my problem and explain things in a way I could understand. The level of customization offered was also more than I've seen in other apps.

Using app

About 2 hours

Total reviews

3

Average rating

2.3

5 / 5 Share

Nov. 17, 2020

best customer service! helps to track what people are signing up for to make smarter restock decisions!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Really supportive team! I emailed them for some adjustments within the app and they directly help us and get back to us quickly after the request. Thank you so much!

Store

Tadpole

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Customer service is amazing and the app works perfect! best value we have found in the app store for back in stock products!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

We are very happy with this app and our customers use it alot to get notifications when products are back in stock! Great app and great customer service! :) 5 stars!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

Great app. Does exactly what we need it to do. Easy to personalise and fit to your own design. Support is really quick at replying regardless of day/time. Great app, great support, easy 5 star

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I love this app! Super easy to install and the support team is very responsive and helpful. I just installed yesterday and I've had 3 people sign up to receive a notification. Upon closer inspection, I had the items on hand and was able to put them into inventory which automatically sent these customers an email. Hoping they follow up and make the purchase. Feeling confident! I highly recommend.

Using app

2 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 12, 2020

This app is great! Customer support is very quick to respond too. The only reason I did not give it 5 stars was because my website has a font that was not listed as on option to customize the widget. Even after the help from support we were unable to change it.

Store

Edie.DK

Using app

1 day

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review. I will check with our team how we can support your font.

5 / 5 Share

Nov. 11, 2020

Satendra was gracious, patient and helpful in solving my problem. I am very pleased with Back in Stock. Thanks!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

The app helped with stylish solution for waiting out of stock varients. Customer support with very helpful and responsive in getting it set up on my store and working.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

We just started using this app recently, and so far it has been great. I contacted support with questions about choosing the right plan, and they answered their chat within minutes and were very helpful.

Using app

19 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 9, 2020

Great so far, really good customer support - responsive and easy to deal with. Seems to be something customers are using and like the SMS and FB Messenger integration too

Using app

4 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 7, 2020

Not the most user-friendly app. For each person that opts out, you have to manually remove their phone number. When I asked customer service for help, like can I make removal automatic I got completely absurd responses that didn't have anything to do with what I was saying.

Using app

5 months

Total reviews

40

Average rating

3.2

Developer Reply

I apologize you are having issue with the support team. Our team is looking into this case right now. We will make sure you get the help you need. -RT

5 / 5 Share

Nov. 5, 2020

The app was quick to integrate on our site. We had a few issues with the button not being correctly sized. The APPIKON team was quick to respond on their chat support. They made all of the corrections we asked for very quickly. We are very pleased with their service and the app!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

Customer service is fast and very easy to deal with. It took 10 minutes to fix an issue ! The app help gives us additionnal revenue with almost no efforts. We're using the standard plan and we are really happy so far.

Using app

Over 2 years

Total reviews

10

Average rating

4.2

5 / 5 Share

Nov. 4, 2020

This app was great and fulfilled our needs of having an option to let customers be notified when an out of stock product is back in stock. Above all, their customer service is amazing and super helpful! Always there to help you out and very patient and hard-working. Highly recommend!

Using app

9 days

Total reviews

4

Average rating

5.0