All reviews

Rating Breakdown

  • 5
    95% (1,901 ratings)
  • 4
    3% (62 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Nov. 20, 2020

Great customer service! I like that we can send SMS notifications to our customers without actually needing to integrate our phone number.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

I'm new to setting up my ecommerce store. I stumbled across Back in Stock on YouTube. Downloaded it. Looks pretty helpful to keeping up with inventory. Customer service was great.

Store

Nicobe

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

Amazing service!! Sourabh Set everything up in a few minutes for us for 2 of our websites and helped change things around for design and colour to match our custom theme. Highly recommended.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

awesome customer service! and i love this app! 2 of my friends told me they want a certain product that is out of stock, so i thought maybe other people are thinking the same way! no need to think about it. just download this app!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

Great app with a range of useful features! The support team were very knowledgeable and I would recommend this app.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

After trying many back in stock notification apps I'm finally satisfied! The support team was extremely helpful and quick to reply (replied within 2 minutes). Satendra was very easy to work with and even though I don't have much developer knowledge, he was able to resolve my problem and explain things in a way I could understand. The level of customization offered was also more than I've seen in other apps.

Using app

About 2 hours

Total reviews

3

Average rating

2.3

5 / 5 Share

Nov. 17, 2020

best customer service! helps to track what people are signing up for to make smarter restock decisions!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Really supportive team! I emailed them for some adjustments within the app and they directly help us and get back to us quickly after the request. Thank you so much!

Store

Tadpole

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Customer service is amazing and the app works perfect! best value we have found in the app store for back in stock products!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

We are very happy with this app and our customers use it alot to get notifications when products are back in stock! Great app and great customer service! :) 5 stars!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

Great app. Does exactly what we need it to do. Easy to personalise and fit to your own design. Support is really quick at replying regardless of day/time. Great app, great support, easy 5 star

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

I highly recommend the app. Good communcation from team, and fast resolutions on enquiries and issues.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I love this app! Super easy to install and the support team is very responsive and helpful. I just installed yesterday and I've had 3 people sign up to receive a notification. Upon closer inspection, I had the items on hand and was able to put them into inventory which automatically sent these customers an email. Hoping they follow up and make the purchase. Feeling confident! I highly recommend.

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 12, 2020

Super easy set-up. Great customer service. Efficient restock alerts! Very please with Back In Stock so far!

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

Satendra was gracious, patient and helpful in solving my problem. I am very pleased with Back in Stock. Thanks!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

We really love this app! It is so easy to keep customers updated when items are restocked. Support is fantastic. We added another app that interfered with Back In Stocks functions. Their support team fixed it for us. We have tried several others over the years, but are VERY happy with this application!

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

The app helped with stylish solution for waiting out of stock varients. Customer support with very helpful and responsive in getting it set up on my store and working.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

We just started using this app recently, and so far it has been great. I contacted support with questions about choosing the right plan, and they answered their chat within minutes and were very helpful.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

Just installed this plugin and got what I was looking for, appreciate the support as well provided by the team.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

Great so far, really good customer support - responsive and easy to deal with. Seems to be something customers are using and like the SMS and FB Messenger integration too

Using app

4 days

Total reviews

3

Average rating

5.0