All reviews

Rating Breakdown

  • 5
    95% (1,899 ratings)
  • 4
    3% (62 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (24 ratings)
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5 / 5 Share

Aug. 15, 2023

Fast responses, uses initiative and identifies where improvements could be made that i wasn't even aware of..

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! Glad our team was able to help you identify opportunities for improvement!

5 / 5 Share

Aug. 12, 2023

Great service getting things working on an older theme! Easy to set up and configure! Love the idea that it can notify customers automatically when items are re-stocked.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write a review for our Back in Stock app. Glad you found it easy to set up and configure.

5 / 5 Share

Aug. 11, 2023

Customer service is amazing. I needed help with installation and they responded to me immediately and set it up for me! Super quick and painless

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and glad to hear that our customer service team was able to help you get set up immediately!

3 / 5 Share

Aug. 10, 2023

People who registered their interest are not automatically synch with the Shopify contact list. I've asked a few questions to their CS team but they're not helpful.

Using app

1 day

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for the review and we apologize for the syncing issues. If you can, please contact our support team one more time and one of our other support members can help.

5 / 5 Share

Aug. 10, 2023

Prompt responses, helped resolve integration within a matter of seconds and answered any follow up questions we had. Perfect service.

Store

FLXN

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review and glad that our support team was able to solve your integration problem so quickly!

5 / 5 Share

Aug. 9, 2023

Insanely quick customer service - solved my issue within minutes and when out of their way to help. Shikha you're great - thank you

Store

shak

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review and glad that our customer service team was able to help solve your issue so quickly!

5 / 5 Share

Aug. 8, 2023

So far so good! Had one small issue and it was handled over chat in less than 5 minutes. Amazing support! Get this app, you will not regret it.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and glad to hear that our support team was able to help out so quickly!

5 / 5 Share

Aug. 3, 2023

Always helpful and very fast customer services! Also good app for add your sales easily. I recommend this for every one!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for being a long-time user of our app and thanks for the review! We appreciate you recommending our app to other merchants!

5 / 5 Share

July 31, 2023

Been using it for years on one of our websites. Works really well, simple and effective. Chat and team support is good too. Nothing to loose and much to gain. Go for it guys!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and glad the support team was able to help out!

5 / 5 Share

July 28, 2023

We've been using this app with our Shopify store for a while now, but today was the first time I had to ask for assistance (which rarely happens because the app is pretty intuitive on its own). The person who helped me (Shikha) was amazing and took care of the issue for me! All I had to do was refresh the page and it was done. Incredibly helpful. Grateful to Appikon for making it easy! Highly recommend for the ease of use, as well as the kindness of their customer service team.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for being such a long-time user of our Back in Stock notifications app! We really appreciate you taking the time to leave a 5-star review and explain the value that you've seen in the app. Glad to hear that Shikha was amazing and able to help take care of your issue quickly. Thanks again!

5 / 5 Share

July 22, 2023

The support system for this app is fantastic. I was able to have my issue resolved at 9am on a Sunday morning (in Australia). Abuzar quickly identified my issue and had it sorted within minutes, which makes a huge impact on a small business. Thanks again!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review for our Back in Stock app! Glad that Abuzar was able to help you out, especially during a weekend morning. Please let us know if there's anything else we can help with.

5 / 5 Share

July 20, 2023

Awesome app and customer service! Abuzar got the customized integration installed for our particular Shopify theme within minutes since it wasn't available in the app's dropdown list by default. After doing some quick testing, we see that this functionality is going to be very helpful in tracking exactly which products customers have the most interest in. Having the ability for customers to receive back in stock notifications by email and/or SMS is the best feature. We will now be able to restock items more efficiently and avoid the purchase of excess inventory that will not move quickly.

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your 5-star rating! We appreciate the good things you've said about our back in stock app and customer service - we're glad that Abuzar was able to get the customized integration installed for your particular Shopify theme in no time at all! Thank you for being a valued merchant!

5 / 5 Share

July 19, 2023

Very good online support! Appikon's friends are always willing to help. I hope to continue working with them. Greetings!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and the kind words about our team!

5 / 5 Share

July 18, 2023

Just installed this today, but it's already up and running and the support has been superb! Was easy to set up and install, their chat help was super responsive and able to answer all of my questions and help implement it quickly.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. Glad to hear that set up was easy and that the chat support was helpful!

5 / 5 Share

July 17, 2023

Application très interessante pour alerter les clients en cas de rupture de stocks ou de lancement de nouveaux produits en précommande. Personnel à l'écoute, très rapide et efficace si besoin. Je recommande!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre appreciation de 5 étoiles! Nous sommes heureux d'entendre que notre application est très intéressante et que le personnel est très à l'écoute et rapide et efficace. Nous vous remercions de votre recommandation!

5 / 5 Share

July 13, 2023

really useful! support really good! Thanks a lot for your help and for helping me increase my sales! thanks!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review. Nice to hear that you find the app useful and that our support was able to help out.

5 / 5 Share

July 10, 2023

The product does what it is supposed to do and if you have an issue they have quick and effective customer service.

Store

Pangea Reptile LLC

Using app

About 1 month

Developer Reply

Thank you for the 5-star review. Glad to hear the app is working as you expect and that you found our customer service team quick and effective!

5 / 5 Share

July 5, 2023

So far so good! 5 stars, of course. Quick customer service! Zia responded within minutes and was able to help me right away.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for being a long-time user of our back in stock app and thank you for the review! Glad Zia from our customer service team was able to quickly help you out!

5 / 5 Share

July 4, 2023

So far so good! Quick customer service and was able to help me right away! I thought they were out of office for the holiday but someone responded within minutes.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star review! Glad that our team was able to help so quickly, even on a holiday!

5 / 5 Share

July 4, 2023

Really easy app to use without any complications and helps me get an idea of what customers are waiting for. Abuzar really assisted me within a few seconds without hesitation.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! Glad that you find the app easy to use and that it's helping you understand customer interest in your products.