Custlo ‑ Customer accounts app
AI-powered customer accounts with Profile & Dashboard Features
Rating
4.7
feedback
67
chart
#2,970
All reviews
March 26, 2026
Excellent app. It allowed us to create a completely new customer dashboard that is far more functional, organized, and beautifully designed than the default Shopify account page. The support is outstanding very responsive and effective, and they quickly resolved an issue we had. Highly recommended for anyone who wants to improve the customer experience.
March 24, 2026
We are very satisfied with both the Custlo app, and the team who promptly completed the customization we needed for the customer account page on our website. Would highly recommend Custlo.
Feb. 26, 2026
Very good customer service they have worked with me multiple times doing custom requests, can highly recommend this app and the team!
Feb. 9, 2026
This App features all needed functionalities for integrated Customer accounts setup. Even if specific feature is not built in, support team is more than happy to assist for your every need. We were very delighted with support received from Darshan!
Jan. 30, 2026
It has been great working with Custlo. Great options for customization available.
Dec. 12, 2025
Subject: Thank You Sunil, As always, your help is greatly appreciated, and you handle things quickly and efficiently. These are the kinds of actions most companies should take but often don’t. It’s refreshing to work with a company that genuinely cares about its customers. Best regards, Steve Jones
Oct. 28, 2025
Amazing support and flexibility regarding, changing code to fit my shop. The interface for the customer is smooth and clean and easy to setup
Sept. 14, 2025
We have been using Custlo for customer accounts function which is working well. The app seems simple to use which is good. We are also testing the product upsell feature - nice to have this in the app, although one 'wish list' would to be able to see sales data for how the upsell is performing which I don't think we can see in the app.
July 30, 2025
Great service. We need some coding doing to ensure the app worked smoothly and the team were able to integrate this seamlessly. Thank you!
July 17, 2025
Thank you to the support team for quickly resolving the issue. You helped adjust the link and fix the necessary functionality. Everything is working perfectly now. Much appreciated!
July 31, 2025
Nice and useful app, support team help me a lot, they solve issues in a short time. The only downside is that the data entered by the customer according to the set fields cannot be exported as intermediary field information. Hopefully, this feature can be developed soon.
March 10, 2025
So far my experience has been good, easy to use, and I like that it's customizable in order to match with my website theme. I can choose which tab I want to show in the account information.
Feb. 18, 2025
Had some issues, but they were solved thanks to a good customer support. I recommend the App.
Feb. 17, 2025
It was a decent looking customer dashboard and it worked well for the first few days. I was using the free version and was considering switching to the Growth plan, but out of nowhere it stopped working and was back to the original customer dashboard. I contacted support, and they responded same day. They said they'd check the issue and see what they can do. Its been close to two weeks now and I had sent another message a week ago to see if they forgot or something but it seems they disregarded my issue and chosen not to respond. I will be uninstalling this app now and looking for another one with better customer support. While I am not sure how they treat their current customer base, I can say for a new customer like me, its been a displeasing experience, to say the least
Thank you for sharing your feedback and for giving our app a try. We're truly sorry to hear about the difficulties you experienced and for the delay in resolving your issue. We understand how frustrating this must have been, especially when you were considering upgrading to our Growth plan. Your experience does not reflect the standard of service we strive to provide, and we sincerely apologize for any inconvenience caused. We appreciate you taking the time to let us know about your concerns, as it helps us improve our support and product for all users. If you’re open to it, we would love another opportunity to address your issue and make things right. Please feel free to reply to this message or reach out directly to our support team, and we’ll prioritize your case. Thank you again for your feedback, and we wish you all the best in finding a solution that meets your needs. Best regards