Custlo ‑ Customer accounts app
Custlo Shopify Customer Account Page Customization App
Rating
4.7
feedback
57
chart
#3,843
All reviews
Review RSS Feed
Oct. 28, 2025
Amazing support and flexibility regarding, changing code to fit my shop. The interface for the customer is smooth and clean and easy to setup
Sept. 14, 2025
We have been using Custlo for customer accounts function which is working well. The app seems simple to use which is good. We are also testing the product upsell feature - nice to have this in the app, although one 'wish list' would to be able to see sales data for how the upsell is performing which I don't think we can see in the app.
July 30, 2025
Great service. We need some coding doing to ensure the app worked smoothly and the team were able to integrate this seamlessly. Thank you!
July 17, 2025
Thank you to the support team for quickly resolving the issue. You helped adjust the link and fix the necessary functionality. Everything is working perfectly now. Much appreciated!
July 31, 2025
Nice and useful app, support team help me a lot, they solve issues in a short time. The only downside is that the data entered by the customer according to the set fields cannot be exported as intermediary field information. Hopefully, this feature can be developed soon.
Feb. 18, 2025
Had some issues, but they were solved thanks to a good customer support. I recommend the App.
Feb. 17, 2025
It was a decent looking customer dashboard and it worked well for the first few days. I was using the free version and was considering switching to the Growth plan, but out of nowhere it stopped working and was back to the original customer dashboard. I contacted support, and they responded same day. They said they'd check the issue and see what they can do. Its been close to two weeks now and I had sent another message a week ago to see if they forgot or something but it seems they disregarded my issue and chosen not to respond. I will be uninstalling this app now and looking for another one with better customer support. While I am not sure how they treat their current customer base, I can say for a new customer like me, its been a displeasing experience, to say the least
Thank you for sharing your feedback and for giving our app a try. We're truly sorry to hear about the difficulties you experienced and for the delay in resolving your issue. We understand how frustrating this must have been, especially when you were considering upgrading to our Growth plan. Your experience does not reflect the standard of service we strive to provide, and we sincerely apologize for any inconvenience caused. We appreciate you taking the time to let us know about your concerns, as it helps us improve our support and product for all users. If you’re open to it, we would love another opportunity to address your issue and make things right. Please feel free to reply to this message or reach out directly to our support team, and we’ll prioritize your case. Thank you again for your feedback, and we wish you all the best in finding a solution that meets your needs. Best regards
Jan. 11, 2025
I give this app 5 stars because it simplified everything for me. It is an excellent app and would recommend it to everyone.
Jan. 2, 2025
Would not recommend. It does NOT pull in all the information from the original shopify dashboard. They want to charge me more money to pull in the information that is already included with the shopify dashboard. Look elsewhere. UPDATED Review: They did eventually do the correct coding / programming work to get all the information that Shopify pulls in to pull in with their app. They went from wanting to charge me $80, to wanting to "only" charge me $40, to then doing it for free. A little frustrating, but it did happen. Still not happy with how things went down. Still switching to a different app. Recommend going with someone else. the Thing they say is NOT default in Shopify is. DO NOT USE THIS COMPANY.
Thank you for sharing your feedback! We understand your concern, and we apologize for any confusion. The feature you were looking for required custom coding work within our app, which is a paid service. While Shopify does provide this feature by default on orders but not on account pages, our app currently doesn't include it in the same way. However, we were more than willing to accommodate your request and offer this customization for you. We always strive to provide the best service and are here to assist with any further questions or concerns. Please feel free to reach out if you need more clarification!
Nov. 22, 2024
I really like this app; it is very helpful for our customers to get all the information about their orders.
Nov. 8, 2024
Easy and user friendly to create more options on customer account & profiles. Recommended this app. It fills gap where Shopify default features can not do. Some amazing features with lots of customization options. Absolutely love it.
Oct. 1, 2024
Really helped me. Great support from team too
Store
My Store
Using app
5 days
Sept. 28, 2024
Super applications marche très bien et permet de personnaliser le compte client facilement