Custlo ‑ Customer accounts app
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Excellent app. It allowed us to create a completely new customer dashboard that is far more functional, organized, and beautifully designed than the default Shopify account page. The support is outstanding very responsive and effective, and they quickly resolved an issue we had. Highly recommended for anyone who wants to improve the customer experience.
We are very satisfied with both the Custlo app, and the team who promptly completed the customization we needed for the customer account page on our website. Would highly recommend Custlo.
Very good customer service they have worked with me multiple times doing custom requests, can highly recommend this app and the team!
you have to pay to rename your fields ...
As per the details you mentioned, our app does not have any hidden charges, and we also do not charge anything for renaming fields. If you had any doubts regarding this, you could have contacted us directly. We actually tried reaching out to you multiple times about the setup, but unfortunately we did not receive any response from your side either. If you had contacted us once, we would definitely have helped you with the setup and clarified everything for you.
This App features all needed functionalities for integrated Customer accounts setup. Even if specific feature is not built in, support team is more than happy to assist for your every need. We were very delighted with support received from Darshan!
It has been great working with Custlo. Great options for customization available.
Subject: Thank You Sunil, As always, your help is greatly appreciated, and you handle things quickly and efficiently. These are the kinds of actions most companies should take but often don’t. It’s refreshing to work with a company that genuinely cares about its customers. Best regards, Steve Jones
Application très utile, et service client très réactif !
Amazing support and flexibility regarding, changing code to fit my shop. The interface for the customer is smooth and clean and easy to setup
Great app and amazing service.
Great service. We need some coding doing to ensure the app worked smoothly and the team were able to integrate this seamlessly. Thank you!
Nice and useful app, support team help me a lot, they solve issues in a short time. The only downside is that the data entered by the customer according to the set fields cannot be exported as intermediary field information. Hopefully, this feature can be developed soon.
So far my experience has been good, easy to use, and I like that it's customizable in order to match with my website theme. I can choose which tab I want to show in the account information.
Had some issues, but they were solved thanks to a good customer support. I recommend the App.
It was a decent looking customer dashboard and it worked well for the first few days. I was using the free version and was considering switching to the Growth plan, but out of nowhere it stopped working and was back to the original customer dashboard. I contacted support, and they responded same day. They said they'd check the issue and see what they can do. Its been close to two weeks now and I had sent another message a week ago to see if they forgot or something but it seems they disregarded my issue and chosen not to respond. I will be uninstalling this app now and looking for another one with better customer support. While I am not sure how they treat their current customer base, I can say for a new customer like me, its been a displeasing experience, to say the least
Thank you for sharing your feedback and for giving our app a try. We're truly sorry to hear about the difficulties you experienced and for the delay in resolving your issue. We understand how frustrating this must have been, especially when you were considering upgrading to our Growth plan. Your experience does not reflect the standard of service we strive to provide, and we sincerely apologize for any inconvenience caused. We appreciate you taking the time to let us know about your concerns, as it helps us improve our support and product for all users. If you’re open to it, we would love another opportunity to address your issue and make things right. Please feel free to reply to this message or reach out directly to our support team, and we’ll prioritize your case. Thank you again for your feedback, and we wish you all the best in finding a solution that meets your needs. Best regards
I give this app 5 stars because it simplified everything for me. It is an excellent app and would recommend it to everyone.
Would not recommend. It does NOT pull in all the information from the original shopify dashboard. They want to charge me more money to pull in the information that is already included with the shopify dashboard. Look elsewhere. UPDATED Review: They did eventually do the correct coding / programming work to get all the information that Shopify pulls in to pull in with their app. They went from wanting to charge me $80, to wanting to "only" charge me $40, to then doing it for free. A little frustrating, but it did happen. Still not happy with how things went down. Still switching to a different app. Recommend going with someone else. the Thing they say is NOT default in Shopify is. DO NOT USE THIS COMPANY.
Thank you for sharing your feedback! We understand your concern, and we apologize for any confusion. The feature you were looking for required custom coding work within our app, which is a paid service. While Shopify does provide this feature by default on orders but not on account pages, our app currently doesn't include it in the same way. However, we were more than willing to accommodate your request and offer this customization for you. We always strive to provide the best service and are here to assist with any further questions or concerns. Please feel free to reach out if you need more clarification!
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