All reviews

Rating Breakdown

  • 5
    90% (60 ratings)
  • 4
    6% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 93% (62)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 1, 2026

Support was helpful and guided us step by step

Using app

13 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 26, 2026

Excellent app. It allowed us to create a completely new customer dashboard that is far more functional, organized, and beautifully designed than the default Shopify account page. The support is outstanding very responsive and effective, and they quickly resolved an issue we had. Highly recommended for anyone who wants to improve the customer experience.

Store

Chefon

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2026

We are very satisfied with both the Custlo app, and the team who promptly completed the customization we needed for the customer account page on our website. Would highly recommend Custlo.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Very good customer service they have worked with me multiple times doing custom requests, can highly recommend this app and the team!

Using app

11 months

Total reviews

7

Average rating

5.0

1 / 5 Share

Feb. 24, 2026

you have to pay to rename your fields ...

Using app

About 1 hour

Total reviews

2

Average rating

1.0

5 / 5 Share

Feb. 9, 2026

This App features all needed functionalities for integrated Customer accounts setup. Even if specific feature is not built in, support team is more than happy to assist for your every need. We were very delighted with support received from Darshan!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

It has been great working with Custlo. Great options for customization available.

Store

IBA

Using app

7 months

Total reviews

11

Average rating

4.8

5 / 5 Share

Dec. 12, 2025

Subject: Thank You Sunil, As always, your help is greatly appreciated, and you handle things quickly and efficiently. These are the kinds of actions most companies should take but often don’t. It’s refreshing to work with a company that genuinely cares about its customers. Best regards, Steve Jones

Using app

5 months

Total reviews

6

Average rating

5.0

4 / 5 Share

Nov. 13, 2025

Application très utile, et service client très réactif !

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 28, 2025

Amazing support and flexibility regarding, changing code to fit my shop. The interface for the customer is smooth and clean and easy to setup

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Great app and amazing service.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

We have been using Custlo for customer accounts function which is working well. The app seems simple to use which is good. We are also testing the product upsell feature - nice to have this in the app, although one 'wish list' would to be able to see sales data for how the upsell is performing which I don't think we can see in the app.

Using app

12 months

Total reviews

23

Average rating

4.7

5 / 5 Share

July 30, 2025

Great service. We need some coding doing to ensure the app worked smoothly and the team were able to integrate this seamlessly. Thank you!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2025

Thank you to the support team for quickly resolving the issue. You helped adjust the link and fix the necessary functionality. Everything is working perfectly now. Much appreciated!

Store

Colibri

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

July 1, 2025

Nice Exp.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2025

Perfect :)

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 31, 2025

Nice and useful app, support team help me a lot, they solve issues in a short time. The only downside is that the data entered by the customer according to the set fields cannot be exported as intermediary field information. Hopefully, this feature can be developed soon.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

March 10, 2025

So far my experience has been good, easy to use, and I like that it's customizable in order to match with my website theme. I can choose which tab I want to show in the account information.

Using app

10 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Had some issues, but they were solved thanks to a good customer support. I recommend the App.

Store

Gazonul

Using app

2 months

Total reviews

6

Average rating

5.0

1 / 5 Share

Feb. 17, 2025

It was a decent looking customer dashboard and it worked well for the first few days. I was using the free version and was considering switching to the Growth plan, but out of nowhere it stopped working and was back to the original customer dashboard. I contacted support, and they responded same day. They said they'd check the issue and see what they can do. Its been close to two weeks now and I had sent another message a week ago to see if they forgot or something but it seems they disregarded my issue and chosen not to respond. I will be uninstalling this app now and looking for another one with better customer support. While I am not sure how they treat their current customer base, I can say for a new customer like me, its been a displeasing experience, to say the least

Using app

29 days

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for sharing your feedback and for giving our app a try. We're truly sorry to hear about the difficulties you experienced and for the delay in resolving your issue. We understand how frustrating this must have been, especially when you were considering upgrading to our Growth plan. Your experience does not reflect the standard of service we strive to provide, and we sincerely apologize for any inconvenience caused. We appreciate you taking the time to let us know about your concerns, as it helps us improve our support and product for all users. If you’re open to it, we would love another opportunity to address your issue and make things right. Please feel free to reply to this message or reach out directly to our support team, and we’ll prioritize your case. Thank you again for your feedback, and we wish you all the best in finding a solution that meets your needs. Best regards