Customer.guru Net Promoter NPS
Track segmented Net Promoter Score with e-mail surveys
Rating
4.5
feedback
195
chart
#2,834
All reviews
Rating Breakdown
Review RSS Feed
Aug. 3, 2020
Very nice and practical app. Hearing about customers' experience and having a possibility to make changes in my store according to their feedback is really important to me. This app makes this process much easier.
July 30, 2020
Muito bom, o aplicativo tem me ajuda a entender melhor meu público e com isso criar um relacionamento duradouro.
July 30, 2020
This is a very good app for starting a business! Getting feedback from customers is essential for me and I can get it easily thanks to this tool! It's also very easy to set up
July 28, 2020
Great app!! I especially like the simplicity - it is really easy to navigate through. Highly recommend it!
July 19, 2020
Easy to start using, great for understanding your customers' thoughts on your store. Expensive, compared to other apps.
July 18, 2020
Great app, helping us to develop better relation with clients. User friendly and easy to configurate.
April 18, 2020
Nice little app. Easy to install and use. Would recommend to any small site starting up and wanting to create a good impresion.
April 15, 2020
simple and works pretty well. I was looking for a solution that works in Brazil and can be submmited by email.
Dec. 8, 2019
Love the simplicity of the survey email. Just installed this, but it's awesome they have a free plan. Thanks!
Dec. 6, 2019
Very easy to use app to start our NPS program on our wholesale business. Configuration is quick and we are now collecting scores! Pretty hyped with our NPS scores goals and implementation
Nov. 12, 2019
Simple and efficient! It is a great tool to measure customer satisfaction and be create reactive customer service with dissatisfied customers. Also a good way to measure the brand sustainability.
Feb. 23, 2019
muy bueno, seria bueno que dejaran hacer mas preguntas, para asi tomar mas medidas en el mejoramiento de los procesos
June 6, 2019
This app is great. I like the fact that it is simple to use and I can have my reviews on my website. I really enjoy receiving feedback from my customers. Once you set it up you don’t have to worry about it.
April 10, 2019
Very powerful and simple app, a great way to hear and understand the customer experience in our service level!!!
Nov. 26, 2018
I love using this app for my business because I get insight from customers that is honest. If they give me a low score, I can reach out easily to fix the issue and when they give me a high score with comments, it's there for everyone to see...encouraging more customers.
Aug. 27, 2018
Tried several feedback apps, but most of the reviews receiving from Customer.guru!