All reviews

Rating Breakdown

  • 5
    79% (155 ratings)
  • 4
    13% (26 ratings)
  • 3
    4% (7 ratings)
  • 2
    2% (3 ratings)
  • 1
    2% (4 ratings)
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5 / 5 Share

Aug. 3, 2020

Very nice and practical app. Hearing about customers' experience and having a possibility to make changes in my store according to their feedback is really important to me. This app makes this process much easier.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2020

Muito bom, o aplicativo tem me ajuda a entender melhor meu público e com isso criar um relacionamento duradouro.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2020

This is a very good app for starting a business! Getting feedback from customers is essential for me and I can get it easily thanks to this tool! It's also very easy to set up

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2020

Great app!! I especially like the simplicity - it is really easy to navigate through. Highly recommend it!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2020

Easy to start using, great for understanding your customers' thoughts on your store. Expensive, compared to other apps.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 18, 2020

Great app, helping us to develop better relation with clients. User friendly and easy to configurate.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2020

Nice little app. Easy to install and use. Would recommend to any small site starting up and wanting to create a good impresion.

Using app

Almost 2 years

Total reviews

19

Average rating

4.9

5 / 5 Share

April 15, 2020

simple and works pretty well. I was looking for a solution that works in Brazil and can be submmited by email.

Store

ORIBA

Using app

About 21 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 8, 2019

Love the simplicity of the survey email. Just installed this, but it's awesome they have a free plan. Thanks!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

Very easy to use app to start our NPS program on our wholesale business. Configuration is quick and we are now collecting scores! Pretty hyped with our NPS scores goals and implementation

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

Simple and efficient! It is a great tool to measure customer satisfaction and be create reactive customer service with dissatisfied customers. Also a good way to measure the brand sustainability.

Store

boobam

Using app

About 19 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 24, 2019

Great easy to use and customize app, but should have lower plans options

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2019

muy bueno, seria bueno que dejaran hacer mas preguntas, para asi tomar mas medidas en el mejoramiento de los procesos

Using app

30 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2019

This app is great. I like the fact that it is simple to use and I can have my reviews on my website. I really enjoy receiving feedback from my customers. Once you set it up you don’t have to worry about it.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2019

Very powerful and simple app, a great way to hear and understand the customer experience in our service level!!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2018

I love using this app for my business because I get insight from customers that is honest. If they give me a low score, I can reach out easily to fix the issue and when they give me a high score with comments, it's there for everyone to see...encouraging more customers.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2018

Tried several feedback apps, but most of the reviews receiving from Customer.guru!

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 25, 2018

Exellent service and very user friendly!

Using app

17 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 1, 2018

This is very useful and great for business. Love it. Thanks

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

July 1, 2018

Me gusta la forma tan sencilla de intergrar y además gratis

Using app

3 months

Total reviews

4

Average rating

5.0