Customer.guru Net Promoter NPS
Track segmented Net Promoter Score with e-mail surveys
Rating
4.6
feedback
66
chart
#4,479
All reviews
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April 4, 2018
great tool to understand the NPS and segment customers based on their response.
April 3, 2018
Awesome app. Would suggest a little bit more customization of the email template for better branding, CSV export of data, and NPS by segment rather than just the graphs.
March 5, 2018
Really nice tool for feedback. Helped us improve our business understanding customer pain points.
Dec. 11, 2017
Love it, very easy implementation! Did email my customer database within the first hour.
Sept. 29, 2017
great app but i dont like this statement: "There’s something missing from your review: Your review is too short. Enter a comment that is at least 30 characters "
Aug. 11, 2017
It will give you a really good insight into what is happening with your site. I wish we got this 2-3 years ago. Probably, would have lost less customers.
Aug. 3, 2017
Very well made app and love that there's a free option to settle in before committing to the big bucks.
Aug. 2, 2017
Super simple NPS implementation at a great price point with clean integrations.
Jan. 17, 2018
App is working well. Support may be slow sometimes but overall helps you understand what's going on.
June 21, 2017
Muy buena, obtienes comentarios de tus clientes, que te ayudan a mejorar tu servicio.
June 19, 2017
Awesome experience. Works flawlessly and has helped with our customer retention.
May 22, 2017
Super fast results. I was barely questioning the pricing plan two minutes into installation when i received about 10 reviews instantly.
May 15, 2017
This app is really very good and useful. We'll know what our customers think about our services and products instantly. Keep it up !
May 4, 2017
Very impressed so far. Great integration with our website, instant validation!