Customer.guru Net Promoter NPS
Track segmented Net Promoter Score with e-mail surveys
Rating
4.6
feedback
66
chart
#4,479
All reviews
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Dec. 9, 2020
easy to install and use. Would be awesome to be able to archive scores rather than deleting them. nice dashboard feature
Sept. 21, 2020
I have had customer guru for a while on our website now. Its lovely, as it gets customers to try out products. The only reason I gave it 4 starts is so they can maybe improve the appearance of their comments. Contine the good work! Thanks
July 8, 2020
Straightforward, good UX. Would recommend to others, I especially liked the simplicity of the analytics. Y
May 30, 2018
We are still very small (under 100 customers). We did get about a 10% feedback rate. What was nice was that when I ran the app I did get responses from my happy customers, which was a nice thing because we got a couple of new reviews for the site. At this point, it's not financially worthwhile to upgrade to the paid version but I would definitely consider it when the site is making enough to justify it! One thing I will say is that I had a technical request and it was resolved relatively quickly. So, thank you, Juraj.
May 10, 2017
So far, so good. Only been using it for a few hours. Would like to have a way to import ratings and comments from our previous system. And would like the ability to customize the embedded feedback wiget look and feel to better match our branding.
March 13, 2017
La idea de la aplicación es muy buena pero no es funcional pues no se puede mostrar en el homepage o en una página interna. PAra lograr ello hay que conocer códificar y eso limita su aplicación. Muy limitada. Aprecio su interés en arreglar el problema. Me contactaron y arreglaron los inconvenientes.