Customer.guru Net Promoter NPS

Nov. 20, 2017

Very powerful and useful app for a beginning store owner.

Oct. 30, 2018

The app works well - the UX for the customer is nice. Easily customisable. The reporting section is a bit hard to find (hidden in integrations) but lots of flexibility as CSV downloads. Think dashboard should show lifetime NPS as well as rolling 14 days. The monthly charge is expensive though for this kind of app

Nov. 5, 2017

Tank you Customer.Guru! This App is very helpful for my store.

Oct. 27, 2017

Easy set up and worked immediately.

Oct. 27, 2017

value for information. Keep it up. I will recommend.

Oct. 10, 2017

We are very happy to know our NPS.Thank you

Oct. 9, 2017

Yes I would use this APP again.

Oct. 9, 2017

No one reviews you for 2 weeks? 99% of your reviews are 10/10? doesn't matter cause it'll go to 3 stars out of 5 if you have no reviews for 2 weeks. How can you not get any reviews in 2 weeks? well unless you pay $50 a month you only get 5 free emails to send out to customers per month to ask them to write a review. So it's very easy to not get any reviews for 2 weeks. Good initally but very very overpriced considering I can use many, many other alternatives doing the exact same thing for free

Oct. 3, 2017

Works just fine. Surveys are sent out instantly and I usually get them all back. I just wish there was a way to post the reviews on Facebook.

Sept. 29, 2017

great app but i dont like this statement: "There’s something missing from your review: Your review is too short. Enter a comment that is at least 30 characters "

Aug. 31, 2017

Very useful and installs very quickly

Aug. 30, 2017

very easy to use, been easier to get testimonials from customers than. Thanks

Aug. 30, 2017

Just having a good time with this app.

Aug. 27, 2017

Very useful app. :P Highly recommended!

Aug. 12, 2017

Just installed and i got all but great things to say as of right now :)

Aug. 12, 2017

Great app! Easy to install,and easy to use.A very useful tool.Recommended.

Aug. 11, 2017

It will give you a really good insight into what is happening with your site. I wish we got this 2-3 years ago. Probably, would have lost less customers.

Aug. 9, 2017

Very good app, an important app to know customer reviews.

Aug. 7, 2017

Great app. The only reason I can't give it 5 stars is the price. It would be better if there were a pricing tier between the free level and the USD50/month for 1,000 surveys.

Aug. 3, 2017

Very well made app and love that there's a free option to settle in before committing to the big bucks.