Customer.guru Net Promoter NPS
Track segmented Net Promoter Score with e-mail surveys
Rating
4.5
feedback
195
chart
#2,843
All reviews
Rating Breakdown
Review RSS Feed
April 24, 2017
I recommend this app as it is a very simple way to get great feedback from your customers
April 20, 2017
amazing app! gives the owner a good insight of what his customers think about his/hers business/storefront
April 16, 2017
Simple to setup and use. I only have the free version and been using it since February. I have it setup on our website for other current or potential customers to view. We have an international magazine and this survey helps us to get a better understanding of their overall experience with us. I worked for Apple and I know they and other big companies use surveys to get a better understanding too of customers experience. So this is a very simple but power app. A must for any company big or small. My only problem is the cost. It's a bit pricey regardless of the size of your company. Overall the entire app was seamless for installation, setup and integrating onto a page on our website. Thanks to the developers for putting together a great app. Feel free to check out website for a live example. https://thehorsebc.world/pages/ratings
April 13, 2017
very cool implementation of NPS. we use it since the first order on our website and it helps improving the customer analysis. Super
April 10, 2017
Great app! I love how easy it is to collect customer feedback, Definitely recommend.
April 4, 2017
love it so far, I've had it for about month and have been getting feedback.
March 27, 2017
Fantastic! Highly recommend and so helpful I really appreciate all that has been done
March 27, 2017
Best support ever! They really go above and beyond to figure out your issues.
March 16, 2017
So at first I thought this was just another customer service channel. Turns out it's not about how you get data in, it's about what you can do with the data once it's in the system.