All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
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1 / 5 Share

Oct. 7, 2017

I've been looking for a wholesale app for awhile. Made the mistakes of not turning off groups that created a nightmare so I had to uninstall the app and vix all variants it created. Well while looking for another app made the mistake of reinstalling this one again. Charged me $50 and didn't understand why till I realized it was the same app I tried the previous week. Cancelled it again. BEWARE if you are not careful this app will show all your wholesale pricing to everyone and it's not an easy fix. It creates extra variants and it is time consuming as all hell

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 5, 2017

Have never had an experience like it, it gives us essential functionality and the Bold staff even did the install for us and installed a tweak for us without any extra charge. Not even worth looking for alternatives with that level of support. Worth every single penny. Thank you Bold!

Store

Tecblu

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2017

This team is so quick to respond and have been incredibly helpful in making our online store the best it can be. Thanks Mohit and all!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2020

I had difficulty with wholesale pricing not showing up for some retailers. Mayank from Bold Apps was very quick to respond and walked me through how to do it - the problems were solved quickly and efficiently. we really like this APP and appreciate the very courteous and fast service.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2017

We're currently creating our new wholesale/retail site and have been impressed with how fairly straightforward it seems to be to set up Bold pricing across the range. In particular the support I have had from Cam has been faultless. I have peppered him with a heap of questions and he has responded quickly and patiently. Quality of ongoing support was one of the things we were looking for in an app, glad we chose Bold.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 21, 2017

I am just getting started using this app, but I have been pleased with the product and the support so far. It is the only product I found that let me create specific prices per item for specific pricing tiers. It is not 5 stars due to the installation process, which is error prone. You have to do everything just right, which includes editing code, or you will run into problems. I will say, customer service was excellent. I used the chat app, and they were responsive and very helpful, even offering to add code customization to my site to get the display features I wanted, which were extra, and beyond the scope of the app. I really appreciated this.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 19, 2017

My business runs on Wholesale and Retail and when i first built my website i was searching for a third party app that provides wholesale. As one of the shopify experts recommended, i decided to try this app. After using it for the first few days, i liked how it was simple to use and that retail customers would see the retail prices and wholesale would see wholesale prices while logged in and provided wholesale rights of course and best of all (All on 1 website domain). I'd say this is the best app you can get for the money on here, Bold wholesale service is 10/10 as well, always helps quickly.

Store

Yurana

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 16, 2017

This app works pretty well once you get it up and running which can be a bit of a challenge. I also get paranoid about turning it off and on and get confused about what I can do when it's off and what I have to do with it on or off. Anyway, the support team is really patient and takes time to figure it out with you which is all you can ask - Cam is a gem!

Using app

8 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 14, 2017

Best support EVER! Not only is the app cool and useful, but the support got me over the moon in excitement. Shout outs to ARCEE and MOHIT, who are the coolest and most skilled supporters I ever came across. Thank you!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2017

It is excellent app to price differently to different sets of customers. I am still testing this for our business. Excellent customer service by their team of Mohit, Tiff, Arcee and all others.Cam helped us to customize price display. Thanks

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 11, 2017

We're not sure about the bold apps, but their customer service is STELLAR, especially Phillip! Our constant speed bumps are met with very helpful hands, and their team is incredible to work with. Thanks guys.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 7, 2017

Bold support team has been great :-) I had some simple simple changes I needed done, Mo and Tiff made the changes at no cost. How goods that!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2017

we have some questions but every customer support team as Arcee, Michael and Philip... they are all nice, patient and professional support solutions! awesome app!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2017

Great support! Phillip was super helpful finding the problem when we messed up some of the settings on our end.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2017

Customer Service is excellent. I had trouble putting the app into my shop and their customer service did all the hard work for me. Making my life so much easier. Thanks again. Strongly recommend.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2017

So easy to use. Saved the business a bunch of time and saves me from a bunch headaches. Now I can focus more on growing the business!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2017

To start out with we are using a suite of Bold apps. Customer Pricing, Product Options, Product Upsell, Loyalty Points, Product Discount and Bold Brain. All of the apps working together have allowed us to expand and manage multiple aspects of our business. Customer Pricing allows us to target specific customer groups for professional discount programs by industry. We use targeted marketing to promote registering for the special discount programs. The customers in these groups are tagged and see adjusted pricing as soon as they login to the store. The ease at which the discounting is handled has encouraged the users in these groups to purchasing more frequently. The majority of our catalog is customized or personalized and requires a degree of complexity in presenting the various offerings. Product Options allows us to manage those complex products. Product Upsell allows us to present complementary products when specific products are purchased, Product Discount allows us to create BOGOs, Sales and special promotions all designed to increase revenue. Loyalty Points allows us to build interest and repeat business. All of these apps working together have helped to increase activity in the store. The fact that they are all Bold apps makes them easy to manage and gives us access to the excellent Bold support team

Using app

Almost 7 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 21, 2017

Cam was really helpful. As soon as we were able to give him access to our site, he fixed our problem and updated the app. Works great.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2017

BOLD = AWESOME! I own an E-Liquid Company, We sell retail and and wholesale from our site. We have a number of product and pricing variants. The Customer Pricing App from Bold has made my life so easy! At first I was overwhelmed with all the scary code. The helpful support team from BOLD made installation a breeze and guided me on the right track to getting it working right! Since then, I have been able to assign customer specific pricing for a number of our tiered accounts! The best part is my customers love how simple it is to order from us, which means they are more likely to order again! I could not of accomplished it without the amazing team from BOLD!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2017

I was getting in touch with Cam and the follow up service and customer support is fantastic. Awesome Man !!

Using app

Over 1 year

Total reviews

5

Average rating

5.0