All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
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5 / 5 Share

Dec. 12, 2017

Wally has been so helpful and speedy in helping us fulfill our business goals. :)

Store

Sonage

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2017

This pricing app makes it super easy for us to provide an online portal for our various customer types. It's easy to make adjustments to pricing, it's very user friendly, and the support staff is awesome!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 11, 2017

I won't give the app 5 stars because that would mean it was perfect from the moment I installed it. Let's face it though - with so many Shopify themes and variables can we expect that of ANY app? I had a few issues with the wholesale prices reverting back to retail during the checkout process - which is very frustrating to my wholesale customers since we had to manually create their orders each time. BUT - it was quickly fixed. Support Team definitely gets 5 Stars! This is the 3rd Bold App I'm using.

Using app

14 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 1, 2017

Awesome support by Kirtana! App is awesome..! Very user friendly app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2017

Tiff is great, he solves everything very fast. Bold apps have helped me a lot, fast attention and solution

Using app

Over 3 years

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 21, 2017

Does what's it's suppose to most of the time, but when problems hit it's not easy getting fixes / communication. Limited consumer service hours. Kicking off sales is not easy.

Store

Guided

Using app

About 3 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 20, 2017

Great app and tremendous customer service. Phillip was a great help!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2017

Great app, but even better support, especially when it comes to integrating with our theme, and with Bold's other apps that we use. Danni stands out as a tremendous support person & coder, who has gone above and beyond. I'd say she is an invaluable asset to BOLD.

Using app

Almost 4 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 9, 2017

This app really does some awesome things. The better thing is, their support team are really helpful. Response fast and accurate solve the problems.

Using app

11 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 6, 2017

Absolutely awful customer support, we contacted 4 days ago, nobody bothered to help us properly install the app. The app installation completely screwed up the theme and regular customers couldn't put orders through. We ended up uninstalling this and lost money over it.

Using app

6 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 2, 2017

Horrifying terrible plug in. Extreme complex, overpriced, terrible nothing solving customer support. Waste of time and money.

Using app

25 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 1, 2017

This app gives you a lot of control around pricing. It only take a few minutes to set up and once it is up and running, you don't have to worry about it. The support team is very responsive and will help you through any issues or questions.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2017

I would never have believed how easy this was until I saw it for myself. I'm just getting started with it, but I can already tell I'm going to be printing money with this app. Love it guys, keep more like this coming!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2017

The customer service and support from the Bold team is incredible! Very quick to respond and resolve any installation issues you may have. So many great features with this app and it makes buying so much easier for our wholesale customers. Highly recommend this app!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 25, 2017

La aplicaicon es buena (hace exactamente lo que necesitamos, inclusive en sus formas mas complejas), pero lo mejor de todo al obtener esta aplicacion, es el "Servicio al cliente", realmente muy bueno, la atencion, y el tiempo que se toman para podernos ayudar es simplemente excelente. En buena hora para el staff . Espero continuen asi, y todos los cleintes podamos tener una experiencia sumamente satisfactoria. If you need, that I write the review in English, tell me. .. 5 stars......... Misa.- Mega PC Inc.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2017

Customer service has been outstanding. A lot of great features and very flexible matrix to price your customers in a multitude of ways. Pausing groups in order to make changes has been improved to make it more intuitive and easily tracked Highly recommended Decorators Supply

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 18, 2017

Fantastic App and a very supportive team - well done with the product and sevice

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2019

Mohit did an amazing job inserting some custom coding. The day I asked for this to be done was when it was. Very quick process! The live chat is very helpful, amazing app. Harpreet helped extend my trial so I could try out the quantity breaks section. Very awesome and nice people at bold!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 12, 2017

Highly recommend this company to anyone wanting to add wholesale to their site. Excellent service - prompt, patient and very helpful. Took the time to explain everything to me and walk me through completing the setup so it would work exactly how I wanted it to. Phillip was the one who helped me out and made sure I was comfortable with the app setup. THANKS again!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2017

I had a problem with the app where it was posting duplicate color swatches for the normal product listing and the alternative customer product listing. I contacted support and their support people did a great job of getting the issue to the developers who could resolve my problem. The developer did a great job and we are now fully functional. I was so impressed by the support as often when I make request of app owners to resolve our problems, we never hear back or it takes weeks to resolve. Not in this case. I was informed what was happening all through the process and the issue was expedited and taken care of as soon as possible. Great job Bold!!

Using app

Over 4 years

Total reviews

1

Average rating

5.0