All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
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5 / 5 Share

July 11, 2016

This app has enabled a whole new feature of our business - wholesale orders! There was a bit of a code issue at first, due to a liquid code change from another app, but the Bold team sorted it out very quickly and it's all working like a charm now. The sales from just this morning have already more than paid for the next few months of this app... I love it!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 8, 2016

A+ App. Great Customer Support!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2016

Thank you! Great service! we were having some trouble installing some codes in our website using their app, they responded so fast and fixed the problem right away.

Using app

Over 4 years

Total reviews

5

Average rating

4.4

5 / 5 Share

June 30, 2016

We have been using Customer Pricing on one of our sites and recently upgraded to the premium version. What a great App. It's so easy to upload the correct pricing structure for each of our customer groups, and Bold's support has always been fantastic.

Store

Cb Aus

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 2, 2021

UPDATE: More problems. You cannot add another product without jumping through a bunch of hoops. Waited 3 days for them to "Update" our theme, didn't fix the problem that all customers are seeing 2 pricing groups. Still not fixed. Customer service is terrible, they don't listen and rarely fix the problem on the first out reach. Excuse me while I get back in the queue and start over. YAY. Installation was pretty complicated for our Theme, so we had to pay. A lot of back and forth with the team, new people each response created confusion, and a lot of wasted time. Overall the app is pretty good, we have a bit of a unique situation, so we are trying to make it work for us. Launching our site in 2 days, so we'll see how well it works.

Using app

Over 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 27, 2016

We appreciate the apps abilities, and the customer outreach. They don't wait till you need something, the team will make sure it's working out for you.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 20, 2016

Great experience thus far with the Customer Pricing application. Works much better and cleaner than the coupon code based solutions to drive membership pricing levels. We have enjoyed working with the Bold Team as well. They willingly and happily assisted us on resolving issues we encountered on our end during implementation. Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2016

I love this app. I went through several other wholesale apps without any luck, but this one has been a dream. In my experience, they've under promised and over delivered. It's intuitive and reliable. I had a few issues on the backend (my fault), and their customer support was on it right away. They helped fix it as soon as possible. I highly recommend and will be telling my other shop-owning friends about it.

Using app

6 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 17, 2016

Terrible. I am not happy. I have got no support and I need help. My customers have often complained and I am trying to figure out the pricing Ect. I have asked for the 40$ liquid instalment and have got no notification on how to proceed.

Using app

4 months

Total reviews

1

Average rating

1.0

2 / 5 Share

June 16, 2016

I think you guys have a great idea in this product but may need to work on the installation and troubleshooting of it. We had to remove it from our site because it ended up ruining a lot of our pricing and due to the nature of the install/ uninstall, we now have more work on our hands then we did when we started. If you guys are able to pay them to set it up on your site for you, it should work like a dream. It just wasn't a price we were willing to pay for it.

Using app

24 days

Total reviews

2

Average rating

3.5

5 / 5 Share

June 15, 2016

As a new business, BlissYou.com really needs that extra push during launch. With this Bold Customer Pricing App, this has really given us that extra option to offer a new customer base. Without this app, we would be leaving all those new customers to find some other place to shop. We have wholesale pricing - Gold members pricing - and silver members pricing. Believe it or not, For the first time in my life, I installed this myself with ease. This has given BlissYou.com the confidence of offering a variety of price options to a wide range of customers for years to come. Thank you Bold Apps for the great Software and We look forward to see what you come up with next.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2016

Great App, Does what it says on the tin!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2016

As a small busines I need every advantage to grow my business. This programm allows me to sell directly to customers with ease and at the same time offer them a vareity of discount incentives exclusively by tagging them for their individual price viewings. Even more I can sell to other reatil vendors at wholesale rates without compromising the various pricing strategies by tagging them. I currently have the basic program but know that I will be upgrading to basic to fully take advantage of all the app has to offer. My hats off to Bold or teaming up with Shopify to make my online store ready to earn its way into profits. Thank you

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2016

Thanks so much for your help and creating the app - it works great!!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2016

Great app for multi tiered pricing!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2016

No coding and they are very quick and helpful. Almost like an on-demand service. I would absolutely recommend.

Using app

2 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

May 9, 2016

Good app, fairly easy to use. Had a bit of trouble installing it, Bold were happy to help, great service from them. Its a little annoying with the time difference as I live in Australia and they are in America.

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 5, 2016

I highly recommend this app. Far exceeded my expectations. Easy to use videos and excellent follow-up.

Using app

6 months

Total reviews

1

Average rating

5.0

2 / 5 Share

April 28, 2016

Wow, what a let down. First off I want to say the COMPANY Owner is very quick to respond and is as helpful as he can be. however you are only as strong as your support and design team. For this they are horrible. Back when I was coming from daily deals to their product deals, I was let down to see they werent as strong as something that was created by a one man team. Kinda bad isnt it? Especially as big as this company with shopify is. Well to them it wasnt a big deal and this "was getting worked on" and wasnt a priority. I probably should have stopped right there. I figured id give this one a shot to see how good their customer pricing option is. LOL, wel lwhen you create a customer group IT ADDS more options TO the items. I have never seen another wholesale option do this. So the inventory is never going to be accurate as it takes from a NA option. What??? Did I miss something? Yeah uninstalled and went right back to just issues discount codes to wholesale customers. Save yourself the headache and go somewhere else. They did install it quick which is why I am keeping a star.

Using app

2 days

Total reviews

37

Average rating

3.4

4 / 5 Share

April 26, 2016

Not a perfect App but the Customer Service and Support are GREAT and make up for the issues we've had! Michael has done a great helping me understand the inner workings and how to use it above and beyond the intro videos. David was awesome in creating a unique fix for our inventory reconciliation issues and getting our shop on the right track. If you have any issues, don't worry... they'll figure it out and educate you as you go.

Using app

About 1 year

Total reviews

1

Average rating

4.0