All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
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1 / 5 Share

June 3, 2023

In their publication they promise $20 a month, at the time of payment it is $40, it is double, they lie about their price, it is a hoax.

Store

OUOMALL

Using app

2 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for writing in! Feedback like yours alerts us to merchants that may need our help. There are 3 different plans within Custom Pricing that can be activated or deactivated (depending on your needs) from within the app admin under settings > account plans. The Quantity Breaks plan can be used at $20 month alone. We would love to help you sort out your needs and fix any issues with your price plan. You can reach us from our Help Center (https://support.boldcommerce.com/hc/en-us) anytime! We’d love get you back on track!

5 / 5 Share

June 2, 2023

Good app for setting membership price. But It's better if the product page can show the original price. I appreciate the help of the team, Perfect Daniel, He is professional and kind, helped me alot!!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to write in with your review and feedback. We love hearing feedback such as yours as it helps us consider new features for the future. We are so glad to hear that Daniel was so helpful! Thanks for choosing Bold!

5 / 5 Share

May 15, 2023

Easy installation, great features and support large import. Customer support is great, big thanks to Esha for the help! :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are so glad to hear you are finding all the features of Custom Pricing valuable! We will be sure to pass along your kind words to Esha! Thanks for choosing Bold!

5 / 5 Share

May 10, 2023

I recently used the Bold Custom Wholesale Pricing app and had a great experience. The customer service was very helpful and I was able to get everything set up quickly. Thanks for the great service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so thrilled to hear about your positive experience. That is exactly what we aim to provide! We will be sure to pass along your kind words to our support team. Thanks for taking the time to write in, and thanks for choosing Bold!

5 / 5 Share

April 24, 2023

We have been using Bold for a while and just updated to the newest version - Customer service was Extremely helpful in clarifying some questions I had about changing over. Very responsive- I have yet to fully implement the new app- but looks promising - thanks!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review. We are look forward to seeing your business grow with us! Just reach out if you need anything, we are always happy to help. Thanks for choosing Bold!

5 / 5 Share

April 20, 2023

Very good app and great service, thanks! Saved time and £2500 per month on shopify plus, always beats paying thousands extra for features that should come as standard on the 'worlds number 1 ecommerce platform'

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review! We are so glad to be able to provide you the additional functionality you need to run your business—that's exactly what we aim to do! Thanks for choosing Bold!

5 / 5 Share

April 13, 2023

This app works wonders for our sales! It saved us so much money, and allows our pricing tiers to be accessed easily. The support is fast! Any issue we have had is resolved very quickly. Highly recommend this app.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We are over the moon to hear your feedback, this is exactly what we develop apps for--to allow you to set up the pricing you need to grow your business! Our team is always here to help. Thanks for choosing Bold!

5 / 5 Share

April 3, 2023

Great App for Shopify Store, adds features that Shopify does not include. Ran into a little trouble installing the App, but their customer service was very responsive and corrected the the issue within a day. very impressed wither customer Service and attention at backing up their products.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate the positive feedback. We are thrilled to hear that our team was able to help you out so efficiently. We look forward to watching your business grow with Bold!

5 / 5 Share

March 27, 2023

This app has been a great solution for us with offering custom employee pricing on our store. Irfan is always willing to help answer any questions and give detailed explanations! Thank you Irfan!

Using app

2 months

Total reviews

5

Average rating

4.6

Developer Reply

Thanks for writing in with your review. We are so glad to hear our app fulfills your needs, and Irfan was was able to provide you the support you needed. That is what we love to hear! Thanks for choosing Bold!

5 / 5 Share

March 17, 2023

Even more than one discount for a product is quite easy possible. The support helps very fast (i.e. for a theme update).

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Our team is always happy to help! Thanks for choosing Bold!

5 / 5 Share

Feb. 26, 2023

A prompt response was provided and gave clear instructions to sort the issue. The instructions given were easy to follow.

Using app

Over 4 years

Total reviews

6

Average rating

4.8

Developer Reply

Your feedback is much appreciated! We so glad to hear our support team was quick and helpful. That is what we strive for everyday! Thanks for choosing Bold!

5 / 5 Share

Feb. 22, 2023

I was having some issues moving the Quantity Breaks grid on the product page, but I live chatted with Brysen and he got me sorted right away! Thank you for your help Brysen! I have this app installed on 8 of our Shopify stores at this point, and I love how simplistic it is to setup and use! Highly recommend this app!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review. This is the kind of feedback we love to hear! We will be sure to pass along your kind words to Brysen and the team. Thanks for growing with Bold!

4 / 5 Share

Feb. 22, 2023

Just getting stared with the app, but I had really good customer service with getting this app installed. BOLD was responsive to my requests after we got the process started. The only issues I had were "Automatic theme update" failed and the "Expert theme update service" link was broken. I wound up going to the BOLD website to create a ticket for support to look at. Birpal was 5 stars great. Getting to him was a little difficult, hence the 4 star BOLD rating.

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your valuable feedback! We are glad to hear you were able to get the help you needed. We will certainly look into the issue you described and make sure all is working as it should. We look forward to seeing your store grow with us! Thanks for choosing Bold!

5 / 5 Share

Feb. 17, 2023

Brysen from support was super helpful and very quick to reply. Thanks to him we were able to fix our problems!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind review. We are just so happy to hear that Brysen was able to give you such great support. We are always happy to help to make sure you are on the right track! Thanks for choosing Bold!

5 / 5 Share

Feb. 9, 2023

Very satisfied! The support always reacts quickly and so far they were be able to solve all problems directly.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for writing in. Words like yours make our day and keep us on track to fulfill our mission to provide you the best in support! Thanks for choosing Bold!

5 / 5 Share

Feb. 7, 2023

Does what we need it to do, had some issues setting it up but the staff helped resolve those issues. Irfan and Birpal have been a great help!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind review. We are so happy to hear that Irfan and Birpal were able to provide the help you needed to get set up. Thanks for choosing Bold!

5 / 5 Share

Jan. 20, 2023

Does what we need. Had some issues getting it installed but the staff is great at helping to ensure it works.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're glad to hear Custom Pricing fulfills your needs and our support team was able to get you on track. Your success is our mission!

5 / 5 Share

Jan. 13, 2023

I had issues with wholesale pricing using Bold. I used the live chat feature to get help. Luckily I was connected with Daniel P. He has been amazing. The process to fix the issue took days. He's prompt with replies and patient with me. I really appreciate all the hard work he put into fixing our website. Thank you!!

Using app

Over 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. We are very happy to hear that Daniel was able to give you the help you needed. We are always happy to help assist with roadblocks. Our mission is to see you succeed! Thanks for choosing Bold!

5 / 5 Share

Jan. 4, 2023

Easy to set up, not super intuitive to navigate if you don't have instructions, but it works like a charm. And their customer service is unbeatable: reliable, fast and friendly!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. We are delighted to hear our support team was able to help you navigate Custom Pricing. We are always here for you. Thanks for choosing Bold!

1 / 5 Share

Dec. 6, 2022

Doesn't work if a customer checks out using Apple Pay or Shop Pay. I asked support, and they confirmed with is a limitation. Ironic considering BOLD's slogan is "Checkout With Limits"

Using app

Almost 3 years

Total reviews

4

Average rating

3.8

Developer Reply

Thank you for taking the time to write in! We are sorry to hear you are having trouble with these express payment gateways. These payment options can be used as long as the option appears within the checkout page. Our team has reached out to provide you some additional information. Please keep your eye out. We are always here to help!