All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2014

The Bold App team installed all of the liquid required for their app to run properly on my site. It looks and runs incredible. My expectations were exceeded by the app itself. I am hoping that they add the ability to show the MSRP cost of the product as well as the discounted rate for customers with discounted accounts. I see this app being the backbone of my business in 2015 and look forward to working with Bold for years to come!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2014

This app does what it says. Perfect!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2014

loving it so far. No more manual wholesale invoices to do up now :)

Using app

3 months

Total reviews

3

Average rating

4.7

2 / 5 Share

Dec. 10, 2014

Does the basics but doesn't really work well enough to be useful in most circumstances. You lose the ability to stock control your products & can't sync with any inventory management apps. You also can't use the product export/import process to go through and bulk update your products because it breaks the app. So use it if you need to but be aware that you will be very restricted in what other apps you can use with it. You'll also lose the ability to use what I'd consider core e-commerce features within shopify. It's a shame, seemed like the right solution for us but the more time spent with it the more things I find which are wrong.

Using app

Over 2 years

Total reviews

1

Average rating

2.0

4 / 5 Share

Dec. 1, 2014

Responsive customer support, does exactly what I need. I use it as a convenient way to create hidden products for wholesale customers (cartons, cases, etc.) and assign custom pricing groups to customers. It seems like Shopify isn't setup perfectly on the back-end for hidden products, so there are a few minor issues: 1: I had them install it (an extra $40, IIRC). Usually I do it myself, but this one looked hard 2: If your website allows users to search by tag, some of the tags (particularly the HIDE tags) can show up in that list. AFAIK you can't fix this yourself, but the Bold Apps customer support can. 3: If you hide a lot of products it can create blank pages when browsing products. This is only an issue if you hide a lot of products, though. You can organize this by creating different collections, but it will always be a problem when browsing all products. Can create navigation issues for customers who are interested in your hidden products (such as wholesale customers who are buying cartons that you don't want shown to web retail customers). Overall I like it, and it does everything I need. Not perfect, but definitely gets the job done.

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 27, 2014

They were very helpful in getting this set up for me. I would highly recommend this app to anyone. I use the detailed pricing and after you get it all configured properly, works awesome!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2014

The customer specific application was just what our business needed. This has been a great product, and the job done with the "liquid code" update was seamless. Thanks!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2014

We receive a large number of order requests from our wholesale partners via phone. We quickly realized that this process was cumbersome and could not scale without additional resources. We turned to Bold Apps for their customer pricing app and have become enthusiasts. We're leveraging this app to maintain a holistic solution for managing orders and communicating to customers. There are several amazing opportunities that we can now take as a company that were before, unattainable. In a word, this app is fantastic and we're very happy to be using it.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2014

The app is great - The support is amazing!!!!! This is one of the best apps I've used, totally impressed and would recommend it to anyone looking for variant customer pricing. The support is amazing!! (Did I say that already?)

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2014

Customer service was great and our shop is running perfect. Thanks to bold apps now we can run wholesale and retail through the same shop. Spot On!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2014

This is our second paid app from Bold. Really like the customer pricing app. This app has allowed up to setup an very complex dealer login and pricing program with 4 different wholesale pricing level's. Overall I'm very happy with the app and it's functionality

Using app

8 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 4, 2014

Great App, One major issue though, people can combine customer pricing rate and discount codes. Typically I run 20% coupon code via pop up windows when you land on the website or via remarketing. An existing customer can combinea reduce pricing let's say 20% + a 20% discount code...Which makes the app not really usable with my pricing strategy. Half the blame on shopify that is very limited with Discount code options. Hope you guys can do something about it because this is really hurting the concept of your app... Having few apps from you and knowing how you frequently add features on your product I'm hoping you can find a solution to that problem...

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 4, 2014

Looked for Wholesale pricing and found the app written by Boldapps. The software is exactly what I need and more. The customer service is very friendly and professional. The update to http://distinctlyjohan.com was done without any issues. Boldapps provided me with enough training material to get me started on the right path. I will use them again for any other software upgrades.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2015

I have this fabulous product here in New Zealand that I am trying to distribute both nationally and worldwide and I searched and searched for a way to integrate a wholesale section into the website. I had seen this done but when I wrote to the website they said they had spent quite a lot on building the means to do this and I didn't have the funds to do that. Eventually I began to look at apps available through Shopify.
 I read all the reviews and went on the forums and one by one every app I looked at was discounted as the risks or limitations were just too great. Finally, I came across this one and by this time I had a huge wish list that I had gathered during my research and I couldn't believe it one by one each item was ticked off. 
It was more money than I wanted to spend as I am building this company up from scratch and it needs loads of capital so I felt I was spending money it wasn't exactly generating but the app was just so good I couldn't go past it. I am quite IT savvy so at first I thought I would be able to add on the app but after beginning to read the instructions I paid the very reasonable $40USD to have it done for me. 
However, more than that at the beginning all the emails were fantastic especially the ones reinforcing the risks of not using the app right and all the potential problems - I loved that 
it meant I trained the team who go into the back of my website to be super extra careful of what they do and if in doubt DON'T DO IT. 
It was so honest of you guys. It was like saying we have this super app here that you will love but to make it do these things you have to use it right.
 I got that so THANK YOU

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2014

We have only really used the app for a week now. We do like it for the most part. It mainly does what we need. There was a couple things that we requested help on and they immediately got back to us with an answer. The liquid installation was done within a day. Would definitely recommend this app!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2014

The premium version is exactly what I was looking for in order to set up a wholesale section on my website. With minimal effort, I am able to tag accounts as wholesale and they are able to receive wholesale pricing. The entire set up took less than an hour and we are very pleased with the results.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 14, 2014

I have sent more than 3 emails already and no reply. Customer service is so poor. I will not recommend this to other store owners, Businesses can't wait and rely on the installation at all.

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 8, 2014

We can't thank Bold Apps enough. The wholesale and VIP pricing has been a tramendous addition to our shop and it was so easy to setup. Our customers are already loving it!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2014

This is great app that really allows me to reach out to a huge customer base. The employees are very experienced and extremely helpful.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2014

Love this app! It's pretty easy to set up and when I had issues the customer service was excellent. Would recommend to anyone wanting to offer wholesale prices to certain customers in the same shop as retail. Thanks!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0