All reviews

Rating Breakdown

  • 5
    96% (139 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

Jan. 20, 2020

Love it! I highly recommend it to anyone as it has a great free plan to get you started. Support, chat, and email, all in one!

Store

xWatch

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the review :)

5 / 5 Share

Dec. 16, 2019

I used this app to make our customer service more seamless! so far it has worked and their team is very responsive. I recommend this app as a useful tool for the customer service portion of your business! Amit is amazing

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2019

The Shopify/Richpanel integration works like a charm and displays customer order information along with other relevant data. It's nice to be able to use a real live agent to chat with our customers. And the prices are very affordable compared to similar apps. Amit was super helpful in setting up the helpdesk for me and clearing up my doubts. Highly Recommended!

Store

Bonvoyg

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey Abhishek, Welcome to the Richpanel family. Thank you for this review 😃

5 / 5 Share

Nov. 27, 2019

Just started using the app and I really like it so far. The developer is very responsive to quickly set up the helpdesk for me. I really like the way I can perform order management inside the app and the custom templates for responses. The best thing is I can respond to all my customer support emails and chat messages from one place.

Store

BRISHNI

Using app

2 months

Total reviews

5

Average rating

4.6