All reviews

Rating Breakdown

  • 5
    93% (116 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 89% (110)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2020

We are finding Richpanel has brought structure and sanity to our rapidly growing support team. We've been able to quickly graduate from canned responses and an anaemic Help Center to a truly robust means of supporting customers without losing our minds in the meantime.

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 28, 2020

Comprehensive app providing awesome features for managing an e-commerce store! Well-designed! Looking forward to mobile notifications for on-the-go support!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2019

I used this app to make our customer service more seamless! so far it has worked and their team is very responsive. I recommend this app as a useful tool for the customer service portion of your business! Amit is amazing

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

Just started using the app and I really like it so far. The developer is very responsive to quickly set up the helpdesk for me. I really like the way I can perform order management inside the app and the custom templates for responses. The best thing is I can respond to all my customer support emails and chat messages from one place.

Store

BRISHNI

Using app

2 months

Total reviews

5

Average rating

4.6