Customify ‑ Custom Product App for Shopify

Customify ‑ Custom Product App

Customify | Custom Product App | Customize Product

Rating

4.5

feedback

251

Reviews

chart

#1,798

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    22%
  • Less than a year
    54%
  • More than a year
    21%

Reviews Summary

Customify is a highly recommended app with great features and excellent customer support. Users praise the flexibility of the app in customizing products, especially for laser engraving wood products. The support team, particularly Hasan, is highlighted for being responsive, knowledgeable, and helpful in resolving issues and providing enhancements. However, some users have faced challenges with the licensing system, slow response times, and limitations in customization options. Despite these drawbacks, Customify stands out for its functionality and the dedication of the support team in assisting users with their needs.

Highlights

Highly recommended app with great features and excellent customer support
Flexibility in customizing products, especially for laser engraving wood products
Responsive and knowledgeable support team, particularly Hasan
Challenges with the licensing system and slow response times
Limitations in customization options

Rating Breakdown

  • 5
    83% (209 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (6 ratings)
  • 2
    5% (12 ratings)
  • 1
    6% (16 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 22, 2025

Great app and support team. Highly recommend.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

UPDATE When the app works, it is brilliant. However, the licensing system sucks! I lose my license every week and then no customers can customise. While support is very responseive they have not managed to fix the repeated licensing issue and it is losing me a lot of sales. I have looked at a number of customisation apps for shopify but have found Customify to be the most flexible for me and for what i want to achieve. I have a lot of wood products which can be laser engraved, I wanted the ability to charge depending on the complexity of customer customisations as well as on multiple sides of the products. The support have been amazing in helping and providing some extra enhancements. The only thing I would like is a more complete help guide in understanding what all the functions and options actually do - as I don't use them all, and don't know what some of them do.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 18, 2024

Great App! Hasan is super helpful on any issue.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! Your feedback truly inspires us to keep offering the best support and service we can. We’re always working hard to improve our app and services, and we’re so grateful for your support!

5 / 5 Share

Sept. 17, 2024

Made the perfect configurator with the help of the support. Hasan is the best!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re thrilled to help and so grateful for your fantastic review! Your kind words inspire us to keep improving our service and app. We’re dedicated to meeting your needs and can’t wait to continue growing together.

5 / 5 Share

Aug. 16, 2024

The app itself is very useful and serves what it says, the support from the team is outstanding, they are very responsive and were able to meet all of our expectations. It really good knowing there's a very knowledgable team behind the app. Definitely recommend it

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. Positive feedback motivates us to improve our app and support. We always strive to do our best to meet customer expectations. If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!

All reviews

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