Customify ‑ Custom Product App
Customify | Custom Product App | Customize Product
Rating
4.4
feedback
103
chart
#1,791
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
2%
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Less than a day
5%
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Less than a month
53%
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Less than a year
132%
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More than a year
50%
Reviews Summary
Customify is a highly recommended app with great features and excellent customer support. Users praise the flexibility of the app in customizing products, especially for laser engraving wood products. The support team, particularly Hasan, is highlighted for being responsive, knowledgeable, and helpful in resolving issues and providing enhancements. However, some users have faced challenges with the licensing system, slow response times, and limitations in customization options. Despite these drawbacks, Customify stands out for its functionality and the dedication of the support team in assisting users with their needs.
Highlights
Rating Breakdown
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All reviews
Dec. 7, 2024
UPDATE When the app works, it is brilliant. However, the licensing system sucks! I lose my license every week and then no customers can customise. While support is very responseive they have not managed to fix the repeated licensing issue and it is losing me a lot of sales. I have looked at a number of customisation apps for shopify but have found Customify to be the most flexible for me and for what i want to achieve. I have a lot of wood products which can be laser engraved, I wanted the ability to charge depending on the complexity of customer customisations as well as on multiple sides of the products. The support have been amazing in helping and providing some extra enhancements. The only thing I would like is a more complete help guide in understanding what all the functions and options actually do - as I don't use them all, and don't know what some of them do.
Sept. 18, 2024
Great App! Hasan is super helpful on any issue.
Thank you so much for your amazing review! Your feedback truly inspires us to keep offering the best support and service we can. We’re always working hard to improve our app and services, and we’re so grateful for your support!
Sept. 17, 2024
Made the perfect configurator with the help of the support. Hasan is the best!
We’re thrilled to help and so grateful for your fantastic review! Your kind words inspire us to keep improving our service and app. We’re dedicated to meeting your needs and can’t wait to continue growing together.
Aug. 16, 2024
The app itself is very useful and serves what it says, the support from the team is outstanding, they are very responsive and were able to meet all of our expectations. It really good knowing there's a very knowledgable team behind the app. Definitely recommend it
Thank you for the review. Positive feedback motivates us to improve our app and support. We always strive to do our best to meet customer expectations. If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!
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