Customify ‑ Custom Product App
Customify | Custom Product App | Customize Product
Rating
4.3
feedback
102
chart
#1,153
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
33%
-
Less than a year
48%
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More than a year
16%
Reviews Summary
Customify has received mostly positive reviews from users, with many praising the app's customization capabilities and the excellent customer support provided by Hasan and the team. Users appreciate the flexibility of the app in customizing products and the quick responses from support when needed. The support team is described as helpful, responsive, and willing to go the extra mile to ensure customer satisfaction. However, there are some negative reviews highlighting issues such as server problems, complicated setup processes, language barriers in customer support, and limited functionality in certain areas like file size limits.
Highlights
Review RSS Feed
All reviews
Nov. 20, 2025
We thought that Customify was a good product but due to our design needs, it may be easier to work directly with customers to get something they are happy with. So we changed from the paid to free plan as we weren't using it. I believe that the hallmark of a good company is what they do when there is an issue. In this case, we were charged for a month's subscription after we had downgraded the plan. Customify were onto this immediately after I raised it and refunded us within a couple of days. Absolutely 5 star service - no questions asked. I was so happy and would use them again.
Oct. 13, 2025
This app States that it has pricing options and Bulk order, what it fails to tell you is that those options are to integrate with another app that has those options. hasan was happy to refund our subscription and very helpful to resolve our issue.
Oct. 7, 2025
The Customify team is truly helpful, working tirelessly to understand you and your needs and offer solutions. This is more important than the service itself; while the app can be a bit challenging to understand, you quickly become familiar with it, and Hasan is always available to support and guide you.
Oct. 1, 2025
Hasan and the Customify team have been very responsive to our needs. We have been in the print-on-demand business for 14+ years and this app has been the best one for the price that we have used on Shopify. Nice work, Customify!
We really appreciate your kind words! It means a lot to us to hear this from someone with 14+ years in print-on-demand. Thrilled that Customify has been the best fit for your Shopify store. We’ll keep giving our best for you!
Sept. 29, 2025
The support is always quick and helpful.
Thank you for your kind feedback. We’re glad to hear our support team could assist you quickly and effectively. We’ll continue working hard to provide the best service for you.
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