Customify ‑ Custom Product App
Customify | Custom Product App | Customize Product
Rating
4.4
feedback
250
chart
#1,894
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
18%
-
Less than a year
56%
-
More than a year
23%
Reviews Summary
Customify is a Shopify App that has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, users appreciate the app's functionality in allowing customization of products for customers. The support team, particularly Hasan, is highlighted for being responsive, helpful, and knowledgeable. Users also find the app easy to use and effective in meeting their customization needs. However, on the negative side, there are concerns about the licensing system causing repeated issues, such as losing licenses frequently, which impacts customer customization and sales. Some users have also faced challenges with the app's setup process, limited file size for uploads, and communication issues with the support team. Despite these drawbacks, Customify is recommended for its flexibility, affordability, and strong customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 7, 2024
UPDATE When the app works, it is brilliant. However, the licensing system sucks! I lose my license every week and then no customers can customise. While support is very responseive they have not managed to fix the repeated licensing issue and it is losing me a lot of sales. I have looked at a number of customisation apps for shopify but have found Customify to be the most flexible for me and for what i want to achieve. I have a lot of wood products which can be laser engraved, I wanted the ability to charge depending on the complexity of customer customisations as well as on multiple sides of the products. The support have been amazing in helping and providing some extra enhancements. The only thing I would like is a more complete help guide in understanding what all the functions and options actually do - as I don't use them all, and don't know what some of them do.
Sept. 18, 2024
Great App! Hasan is super helpful on any issue.
Thank you so much for your amazing review! Your feedback truly inspires us to keep offering the best support and service we can. We’re always working hard to improve our app and services, and we’re so grateful for your support!
Sept. 17, 2024
Made the perfect configurator with the help of the support. Hasan is the best!
We’re thrilled to help and so grateful for your fantastic review! Your kind words inspire us to keep improving our service and app. We’re dedicated to meeting your needs and can’t wait to continue growing together.
Aug. 16, 2024
The app itself is very useful and serves what it says, the support from the team is outstanding, they are very responsive and were able to meet all of our expectations. It really good knowing there's a very knowledgable team behind the app. Definitely recommend it
Thank you for the review. Positive feedback motivates us to improve our app and support. We always strive to do our best to meet customer expectations. If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!
Aug. 11, 2024
Great App, Hasan is always willing to help me tweak things to work, its very much appreciated to someone that is a little non app savvy.
Thank you for your 5-star review! Every feedback from our customers is important to us. We are dedicated to helping our customers with every detail, no matter how small. If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more