Customify ‑ Custom Product App
Customify | Custom Product App | Customize Product
Rating
4.2
feedback
245
chart
#2,139
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
2%
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Less than a month
18%
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Less than a year
56%
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More than a year
23%
Reviews Summary
Customify is a popular app among online store owners for its customization features and affordability. Users appreciate the app's functionality and the excellent customer support provided by Hasan. Positive aspects highlighted in the reviews include ease of use, quick response from support, and the ability to customize products effectively. However, some users have raised concerns about issues such as slow loading times, limited file size for uploads, and difficulties in communication with the support team. Despite these drawbacks, Customify remains a valuable tool for businesses looking to offer personalized products to their customers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 10, 2024
I couldn't be more satisfied. Excellent app and excellent service. I totally recommend it.
May 27, 2024
Customify is a very useful app for any online store that is looking to customize merchandise for it's customers. The app is affordable and works as intended. However, the biggest reason the app gets five stars is the incredible support if you need any help. Hasan has helped me several times and has been incredibly quick, responsive, and professional.
May 27, 2024
Absolutely horrible experience. I have so many issues with this app I don't even know where to begin. First of all, you can't see the product on the order pages, you need to enter the app which takes a really long time to load. Second and most importantly, the file size that someone can upload was suddenly changed to 8MBs, which is really small. There is nowhere you can change this, so I messaged support. To my surprise 2 days later they replied saying they had it covered. So after some back and forths this guy starting saying that if I wanted a bigger limit(without specifying what the limit would be) I need to upgrade my plan to Enterprise (100 usd per month),their most expensive plan, and that was the only way. Then he started saying that he would talk to his manager about me etc etc. DO NOT INSTALL.
April 23, 2024
THE APP WORKS, BUT IT NEEDS MORE WORKS TO BE DONE ON IT.
We sincerely apologize for any inconvenience you may have experienced with the Customify app. We understand the frustration that arises when the app doesn't perform as expected. Your feedback is invaluable to us, and we are eager to hear your suggestions on how we can improve. Please feel free to reach out to us with any questions or suggestions you may have. Our dedicated staff is always available to assist you and provide guidance. Your satisfaction is our top priority, and we are committed to continuously enhancing your experience with Customify. Thank you for your understanding and continued support. Sincerely, Customify Team
April 18, 2024
We have used Customify for a few years and are really pleased with it. The customer service is great.
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