Customify ‑ Custom Product App
Customify | Custom Product App | Customize Product
Rating
4.2
feedback
245
chart
#2,139
All reviews
Rating Breakdown
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April 23, 2024
THE APP WORKS, BUT IT NEEDS MORE WORKS TO BE DONE ON IT.
We sincerely apologize for any inconvenience you may have experienced with the Customify app. We understand the frustration that arises when the app doesn't perform as expected. Your feedback is invaluable to us, and we are eager to hear your suggestions on how we can improve. Please feel free to reach out to us with any questions or suggestions you may have. Our dedicated staff is always available to assist you and provide guidance. Your satisfaction is our top priority, and we are committed to continuously enhancing your experience with Customify. Thank you for your understanding and continued support. Sincerely, Customify Team
Nov. 28, 2023
App works as intended but complicated in an unnecessary way, and I contacted support email 5 days ago with a needed help for a bug but no response whatsoever.
We sincerely apologize for any inconvenience caused by the recent issue you experienced. We encountered some challenges that temporarily affected our ability to deliver our services as usual. However, we are pleased to inform you that our service is now operating normally again, and we have implemented improvements to ensure a better experience moving forward. Please rest assured that we are committed to providing you with the best service possible, and we apologize for any inconvenience or disruption this may have caused you. Thank you for your understanding and continued support. Should you have any questions or require further assistance, please do not hesitate to contact us. Best regards, Customify Team
Feb. 17, 2021
Tried using this app and the product color picker wouldn't show and displayed an error in the console.
Oct. 10, 2020
used to be a good app now it's not working at all everything is bugged I am done using this app anymore.
We tried reaching out to iiGears but they wouldn't respond to our emails.
March 8, 2020
Advertised free plan for developing stores but actually no, must purchase a plan :( disappointing as I would like to try this for a new store
July 18, 2019
I wanted this app to work as the price and customisations were what I wanted but no go. Keeps locking up when trying to add templates, and not enough product options. Doesn't have templates for rectangle objects like towels, as well as many other common products.
July 25, 2018
Sadly it didn't work for me. They really didn't try very hard to help me with my template. Pity because it would work very well for us.
Dec. 6, 2017
Right now, I do not have any response at all. First installation is nearly 3 days ago, but nobody is responding to the mails. The backend of the app itself looks promizing and the design in whole is really nice. But it makes no sense without running properly....
Nov. 7, 2017
The app is not extremely user-friendly and neither is the installation process. When attempting to configure the app in my store, it took several days to receive a response. For me, this was unacceptable as I needed to launch my store and could not do so without the appropriate application installed. After speaking to two representatives, I never received a resolution and had to cancel my subscription and uninstall the app. I ended up going with another product personalization app that has worked much better, more user-friendly, and very prompt customer service.
May 15, 2016
So far no resposne after 4 days from anyone regarding installation or any questions.
April 29, 2016
I was really disappointed with Support. During our free trail, they only helped with installation. When I had issues with variants and a few other things, they never emailed back. I didn't want to continue past the trial without knowing that the app would work for us.