Customify ‑ Custom Product App
Easy to use app to allow customers to make custom...
Rating
4.2
feedback
98
chart
#2,167
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
33%
-
Less than a year
49%
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More than a year
16%
Reviews Summary
The reviews for the Customify Shopify App are a mix of positive and negative feedback. Many users appreciate the app's functionality and customization options, praising the excellent support provided by Hasan and the team. Users highlight the quick responses, helpful assistance, and willingness to go the extra mile to resolve issues. The app is described as useful, flexible, and capable of meeting customization needs effectively. However, some users have raised concerns about the pricing structure, with one user feeling misled about the subscription terms. Additionally, there are complaints about server issues causing downtime and difficulties in communication with customer support.
Highlights
Review RSS Feed
All reviews
April 11, 2026
So far it is working well. Had a technical issue but support team was quick to fix it.
Thanks so much for the 5-star review! 🙌 Glad to hear everything is working well now. Really appreciate your patience while our support team sorted out the technical issue - happy we could get it fixed quickly for you. If you ever need anything else, we’re always here to help!
Feb. 6, 2026
Super App mit perfektem Support.
Thanks so much! 🙌 Really happy to hear you’re enjoying the app and that support has been helpful. We appreciate you taking the time to share this!
Nov. 20, 2025
We thought that Customify was a good product but due to our design needs, it may be easier to work directly with customers to get something they are happy with. So we changed from the paid to free plan as we weren't using it. I believe that the hallmark of a good company is what they do when there is an issue. In this case, we were charged for a month's subscription after we had downgraded the plan. Customify were onto this immediately after I raised it and refunded us within a couple of days. Absolutely 5 star service - no questions asked. I was so happy and would use them again.
Thank you so much for this wonderful review. We truly appreciate your kind words. We’re glad we were able to resolve the billing issue quickly for you - that’s the level of service we always aim for. We’re happy to have you with us on the free plan, and we’re always here if you need anything. Thank you again for trusting us!
Oct. 13, 2025
This app States that it has pricing options and Bulk order, what it fails to tell you is that those options are to integrate with another app that has those options. hasan was happy to refund our subscription and very helpful to resolve our issue.
Oct. 7, 2025
The Customify team is truly helpful, working tirelessly to understand you and your needs and offer solutions. This is more important than the service itself; while the app can be a bit challenging to understand, you quickly become familiar with it, and Hasan is always available to support and guide you.
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