Customify ‑ Custom Product App
Easy to use app to allow customers to make custom...
Rating
4.2
feedback
100
chart
#1,434
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
34%
-
Less than a year
48%
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More than a year
16%
Reviews Summary
Customify is a Shopify App that has received a mix of positive and negative reviews from ecommerce merchants. The positive aspects highlighted in the reviews include excellent customer support, quick responses, helpful assistance from Hasan and the Customify team, and the app's ability to meet customization needs effectively. Customers appreciated the flexibility, affordability, and functionality of the app, as well as the support provided in setting up and customizing products. On the other hand, negative feedback focused on issues such as complicated setup processes, limited functionalities like file size upload restrictions, and challenges with customer service communication and responsiveness. Some users also mentioned difficulties in understanding all the app's functions and options.
Highlights
Review RSS Feed
All reviews
April 11, 2026
So far it is working well. Had a technical issue but support team was quick to fix it.
Nov. 20, 2025
We thought that Customify was a good product but due to our design needs, it may be easier to work directly with customers to get something they are happy with. So we changed from the paid to free plan as we weren't using it. I believe that the hallmark of a good company is what they do when there is an issue. In this case, we were charged for a month's subscription after we had downgraded the plan. Customify were onto this immediately after I raised it and refunded us within a couple of days. Absolutely 5 star service - no questions asked. I was so happy and would use them again.
Thank you so much for this wonderful review. We truly appreciate your kind words. We’re glad we were able to resolve the billing issue quickly for you - that’s the level of service we always aim for. We’re happy to have you with us on the free plan, and we’re always here if you need anything. Thank you again for trusting us!
Oct. 13, 2025
This app States that it has pricing options and Bulk order, what it fails to tell you is that those options are to integrate with another app that has those options. hasan was happy to refund our subscription and very helpful to resolve our issue.
Oct. 7, 2025
The Customify team is truly helpful, working tirelessly to understand you and your needs and offer solutions. This is more important than the service itself; while the app can be a bit challenging to understand, you quickly become familiar with it, and Hasan is always available to support and guide you.
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