Customify ‑ Custom Product App
Easy to use app to allow customers to make custom...
Rating
4.2
feedback
99
chart
#2,277
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
32%
-
Less than a year
49%
-
More than a year
16%
Reviews Summary
The reviews for the Customify app on Shopify are mostly positive, highlighting the excellent customer support provided by Hasan and the team. Users appreciate the quick responses, helpful assistance, and willingness of the support team to go above and beyond to resolve issues. The app itself is praised for its customization capabilities and affordability. However, there are some negative aspects mentioned in the reviews, such as complicated setup processes, limited output options, and occasional server issues causing downtime. Some users also expressed concerns about pricing transparency and communication difficulties with the support team.
Highlights
Review RSS Feed
All reviews
April 11, 2026
So far it is working well. Had a technical issue but support team was quick to fix it.
Thanks so much for the 5-star review! 🙌 Glad to hear everything is working well now. Really appreciate your patience while our support team sorted out the technical issue - happy we could get it fixed quickly for you. If you ever need anything else, we’re always here to help!
Feb. 6, 2026
Super App mit perfektem Support.
Thanks so much! 🙌 Really happy to hear you’re enjoying the app and that support has been helpful. We appreciate you taking the time to share this!
Nov. 20, 2025
We thought that Customify was a good product but due to our design needs, it may be easier to work directly with customers to get something they are happy with. So we changed from the paid to free plan as we weren't using it. I believe that the hallmark of a good company is what they do when there is an issue. In this case, we were charged for a month's subscription after we had downgraded the plan. Customify were onto this immediately after I raised it and refunded us within a couple of days. Absolutely 5 star service - no questions asked. I was so happy and would use them again.
Thank you so much for this wonderful review. We truly appreciate your kind words. We’re glad we were able to resolve the billing issue quickly for you - that’s the level of service we always aim for. We’re happy to have you with us on the free plan, and we’re always here if you need anything. Thank you again for trusting us!
Oct. 13, 2025
This app States that it has pricing options and Bulk order, what it fails to tell you is that those options are to integrate with another app that has those options. hasan was happy to refund our subscription and very helpful to resolve our issue.
Oct. 7, 2025
The Customify team is truly helpful, working tirelessly to understand you and your needs and offer solutions. This is more important than the service itself; while the app can be a bit challenging to understand, you quickly become familiar with it, and Hasan is always available to support and guide you.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more