Customily Product Personalizer
Customily Product Customizer - Best Shopify Personalizer
Rating
4.5
feedback
221
chart
#1,618
All reviews
Rating Breakdown
Review RSS Feed
Aug. 4, 2023
Customily has gone above and beyond with there customer service. I struggled trying to figure it out and with the help of customily and Josema and many many videos and live sessions, I've got most of it worked out where I can start customizng certain products. Still have alot to learn with customizing other products, but they have great videos and customer support to help me along that way. Highly recommend Customily. Thank You Martina and Josema! :-)
Thank you so much for taking the time to share your experience with Customily. We are thrilled to hear that our customer service, led by Josema and supported by our helpful videos and live sessions, has exceeded your expectations. Our team works tirelessly to assist our valued customers, and your kind words truly motivate us to keep providing the best support possible. Thank you again for choosing Customily, and we look forward to assisting you further on your customization journey! :)
Aug. 4, 2023
I am just beginning with customization. Being new, I was amazed with their support staff. They reached out to offer assistance which meant alot. After going through their training, I feel really good about joining their community of users. Looking forward to working with the Customily team.
Thank you for sharing your feedback about your experience with Customily as a new user! We're thrilled to know that our support staff made a positive impact on your journey. We're confident that as you progress through our training and explore the customization possibilities, you'll feel even more confident and excited about working with our platform. Our team is here to assist you every step of the way, and we can't wait to see the amazing creations you'll come up with. Thank you again for choosing Customily. We look forward to working closely with you and making your customization journey an enjoyable and rewarding one!
Aug. 3, 2023
we've been using customily for a while for all our personalised jewellery and ashes memorials etc. You can try it out on our website www.featherlings.co.uk
Thank you for using Customily for your personalized jewelry and ashes memorials at Featherlings! We're delighted to be part of your website! If you have any questions or need assistance, feel free to reach out. Happy customizing!
Aug. 2, 2023
Customily might initially appear overwhelming with its impressive array of tools and features, but what truly sets them apart is their exceptional support staff. Throughout my learning process with their app, I've reached out to them multiple times, and I must say, their patience and assistance have been outstanding in every chat. I want to extend my heartfelt gratitude to the entire team for providing such an incredible product and backing it up with an amazing support system! This five-star review is well-deserved.
Thank you so much for taking the time to share your wonderful experience with Customily! We are thrilled to hear that you've found our features impressive and that you're happy with our support team. Providing top-notch customer service is a priority for us, and it's heartwarming to hear that our team's patience and assistance have been outstanding during your learning process. Your words of appreciation mean a lot to each member of our team. Rest assured, we'll keep striving to maintain the high standard you've come to expect from us!!
Aug. 2, 2023
Most professional team we have ever dealt with particularly Mr. Jose! Bro you are real Gem. Just Amazing <3
Thank you for your fantastic review! We're delighted to hear that Jose and our team provided you with a professional and amazing experience. Your kind words mean the world to us. Looking forward to serving you again soon!
Aug. 17, 2023
Today I received support by Zoom from Josema. It was an excellent meeting where my doubts were answered. This meeting with José helped me learn more about using Customily to improve my business. Thank you for the Amazing support we have received from you.
Thank you for the fantastic review! We're thrilled you find our app intuitive and full of excellent design options. We look forward to providing you with even better services and features in the future. If you need assistance don't hesitate to reach our team!
Aug. 1, 2023
Customily is a game-changer for our store! The level of customization is unparalleled, and our customers love how easy it is to personalize their purchases. The user-friendly interface makes creating unique designs a breeze. Plus, the app is reasonably priced, making it a cost-effective solution for our business. One of the best features is the seamless integration between design and production. The quick and convenient link ensures that our custom products are made and shipped in no time. The support team is also outstanding, always ready to assist and address any questions promptly. Highly recommended for any store looking to boost customer satisfaction with personalized products. Thank you
Thank you so much for your wonderful review of Customily! We're thrilled to hear that our platform has had such a positive impact on your store. Our support team works hard to provide excellent assistance, and we're happy to see their efforts have been recognized. Your recommendation means a lot to us, and we'll continue working to deliver the best service possible. If you ever need further assistance or have any suggestions, feel free to reach out. We're here to support you every step of the way. Thank you for choosing Customily!
July 20, 2023
One of the best and worth using custom apps. Support enthusiastically supports the team. There are some points that Customily can improve in the near future. 1. You can export and import option sets together. 2. When uploading clipart values to the option set, you have to upload each value, not all of them up for a while. Having to enter the image option manually can be confusing. 3. In the template when selecting any layer, do not know the position of that layer relative to other layers. (is it in the middle or left or right). 4. App sometimes lags
Thank you for your valuable review of Customily! We're thrilled to hear that you consider it one of the best custom apps and appreciate the enthusiastic support from our team. We genuinely appreciate your feedback and suggestions, as they help us refine our app and provide a better experience for all our users. If you have any further thoughts or ideas, please feel free to share them with us. Your input is instrumental in driving our improvements, and we look forward to serving you even better in the future!
July 19, 2023
So far I love this app, still learning but the customer is excellent!! Thank you for being there! Great App :)
Thank you so much for your wonderful review! We're delighted to hear that you're loving our app! Learning a new app can sometimes be a journey, but we're here to support you every step of the way. If you have any questions or need assistance, don't hesitate to reach out to our support team. We appreciate your kind words and look forward to being there for you whenever you need us!
July 20, 2023
Highly recommend! Customily is a top-notch app that serves most of the existing requirements you ask for in personalizing POD products. The feature are up-to-date and the support agents work with great attitude and timely manner. There are of course some hiccups during the utility of the app like maintenance or down system, but they take a reasonable time to handled and resolved. In general, we really appreciate Customily and hope we can have more new features in the future.
Thank you so much for your fantastic review and for recommending Customily! We're thrilled to hear that our app meets your requirements and serves your needs for personalizing POD (Print-On-Demand) products. Our development team is actively working on bringing exciting updates to the app, so you can expect even more functionalities and improvements in the future. We're dedicated to delivering a top-notch app, and your positive feedback motivates us to keep improving. If you ever have any suggestions or feedback, please feel free to share them with us. We're grateful for your support, and we look forward to providing you with an even better experience as we move forward :)
July 13, 2023
I really like selling personalized products, I choose Customily and find it very right, easy to use, enthusiastic support
Thank you for your positive review! We're delighted to hear that you enjoy selling personalized products and that Customily has met your expectations. Our team is committed to providing a user-friendly experience and enthusiastic support, so it's great to know that you found our platform easy to use and received helpful assistance. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your support!
July 18, 2023
tôi chưa thực sự làm quen hết với các tính năng của app, mặc dù đội ngũ support rất tốt tuy nhiên vẫn có rất nhiều điều khiến tôi thấy khó hiểu, có lẽ tôi cần thêm thời gian để tìm hiểu sâu hơn về những chức năng của app.
Store
My Store
Using app
29 days
Cảm ơn bạn về phản hồi của mình. Chúng tôi rất đánh giá cao những lời khen ngợi về đội ngũ hỗ trợ của chúng tôi. Chúng tôi hiểu rằng việc học và hiểu rõ tất cả các tính năng của ứng dụng của chúng tôi có thể mất thời gian, và chúng tôi luôn sẵn sàng hỗ trợ bạn mọi lúc. Nếu bạn có bất kỳ câu hỏi cụ thể hoặc cần hướng dẫn thêm về bất kỳ chức năng nào, xin đừng ngần ngại liên hệ với đội ngũ hỗ trợ của chúng tôi. Chúng tôi sẽ rất vui lòng cung cấp sự trợ giúp bổ sung và giúp bạn tìm hiểu kỹ hơn về các tính năng của ứng dụng. Cảm ơn bạn đã chọn ứng dụng của chúng tôi!
June 19, 2023
Customily is a game changer for my POD business and personalization has increased my AOV Customily Support Team has been remarkable. From the moment I reached out for assistance, their exceptional service and dedication left me thoroughly impressed. The one:one training with Josema Rodriguez has exceeded my expectation. He takes his time to explain the system and provide accurate and comprehensive solutions when I have had issues with my products. At one point, he helped me with my design on Photoshop to resolve the issue of an image size on a shirt . This personal touch left a lasting impression on me and further solidified my belief in their commitment to customer satisfaction.
Thank you so much for your fantastic review of Customily! :) We're thrilled to hear that our platform has been a game-changer for your POD business. We strive to provide exceptional support and it's wonderful to know that our Support Team has been remarkable in assisting you. We're delighted that your one-on-one training with Josema exceeded your expectations. We believe in providing a personalized touch to our support, and it's fantastic to know that this experience left a lasting impression on you. Your feedback further reinforces our commitment to delivering top-notch customer satisfaction. Thank you once again for your kind words. If you ever need further assistance, please don't hesitate to reach out to our dedicated support team!!
June 16, 2023
I got the app and had an issue customizing the product. I reached out to Josema with Customily and his customer service was above and beyond! He walked me through the process and extended my free trial. They have outstanding customer service! It's a little bit of a learning curve, but when you have a problem you can always reach out to them and they will answer your question. Josema has good communication skills and extensive knowledge about the products and services offered by his company. I can't wait to scale my business and write more positive reviews.
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our customer service, particularly through Josema, exceeded your expectations. Providing exceptional support and guidance is a top priority for us, so it's wonderful to know that we were able to assist you. If you ever need further assistance, please don't hesitate to reach out to us.
June 16, 2023
I love customily!! It's giving me the chance to scale my business. No more proofs back and forth with the customers for days and time lost. It frees up my time to create more designs. I love their library already available!! Customer service is stellar! I have always been able to get a hold of someone!! It's a little bit of a learning curve, I'm still learning. But anytime I have an issue, I can contact them and work through it. I would recommend this app to anyone who wants to run a business or scale your current business.
Thank you for sharing your positive experience with Customily! We're happy to know that it helps you scale your business and save time. The elimination of back-and-forth proofing with customers is definitely a huge benefit!! We truly appreciate your recommendation! Keep up the great work Rebecca! :D
June 15, 2023
Love this app so much. Best app and the best customer service I ever experienced. Assurance all needs you to do. Customer service replies so fast and enthusiastically finds solutions for clients.
Thank you for sharing your wonderful experience with our app! We're thrilled to know that you love it and consider it the best. Delivering exceptional customer service is one of our top priorities, and we're glad to know that our team was able to assist you promptly and enthusiastically. If you need further help don't hesitate to reach us again! :)
June 14, 2023
Các bạn support hỗ trợ bên mình rất nhiệt tình và chu đáo, giải quyết vấn để nhanh chóng và gọn gàng. Cảm ơn các bạn rất nhiều, chúc doanh nghiệp làm ăn phát đạt
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Cảm ơn bạn rất nhiều vì những lời khen tốt đẹp. Chúng tôi rất vui mừng được hỗ trợ bạn. Mong rằng chúng tôi sẽ tiếp tục mang đến sự hài lòng và thành công cho doanh nghiệp của bạn :)
June 8, 2023
The most flexible and powerful way to add personalization to your products. Although there is a learning curve, the Customily team is there for you to train and support you through each step of the way. A class act all around!
Thanks for your review and support! We're happy to have you onboard and to help you through your personalization journey so you can make the most of our app! If you need further help, you know how to reach us! Let's keep growing together! :)
June 6, 2023
Such an easy way to integrate my shopify products for my customers to personalize their own with so many options to choose from. Also they have an amazing support team who are very quick to reply and help out
Thanks for your review! We're so happy that you're enjoying our app! If you need further help you know how to reach us! :D
June 6, 2023
Customily has exceeded my expectations! The app's intuitive interface makes customization a breeze. The range of design options is impressive, and the real-time previews ensure customers get exactly what they want. Seamless integration with Shopify and top-notch customer support make Customily a must-have for any e-commerce business.
Thank you so much for your review! Your kind words encourage us to keep growing and deliver an ever-better solution for our users!! We'll keep working hard to offer the best solution possible for product personalization!