All reviews

Rating Breakdown

  • 5
    96% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)

Reviews with Text

  • 100% (26)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2026

Customix 的客服服务真的超出预期,必须给所有做定制产品的 Shopify 商家强烈推荐! 我作为定制产品商家,之前在定制功能的细节设置上遇到了不少难题,客服不仅响应超级及时,专业度更是拉满 —— 线上沟通时能快速定位问题,遇到复杂场景还会主动安排产品演示会议,手把手带着我调整参数、测试效果,把所有问题都彻底解决了。 现在我的店铺定制功能体验直接拉满,客户预览效果完美适配所有内容,对店铺的转化和客户体验帮助特别大。不管是工具本身还是售后支持,都做得非常到位,真心推荐给所有做定制产品的同行!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2026

Customix has been a great addition to our Shopify store. The app works smoothly and helped us improve our personalized product experience. Their support team is responsive, professional, and always helpful. Highly recommended.

Using app

7 days

Total reviews

10

Average rating

5.0

5 / 5 Share

March 26, 2026

Un prodotto davvero valido e in continuo aggiornamento. Assistenza sempre disponibile!

Using app

3 days

Total reviews

2

Average rating

5.0

1 / 5 Share

March 21, 2026

I had a terrible experience. The app stopped working and I could not get in, I booked a call to try to get in the app and get guidance and no one showed up to the call. The company is a whole in the wall company with customer support at midnight because they are in a third world country with a 12 hours difference. This app is one of the worse apps that I have ever purchased. The customer service is terrible. I do not recommend this app. I have no idea how this company has 5 stars. They are unreliable and very unprofessional.

Using app

6 days

Total reviews

4

Average rating

3.0

5 / 5 Share

March 19, 2026

I found the app very intuitive to use after the support representative ran a demo for me. Great customer service! Highly recommended.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

Really happy with this app so far! It took a bit of time to get used to at first, but once everything is set up, it works great. The customization features are exactly what we needed, and the support team helped us a lot during setup. Definitely worth trying if you sell personalized products.

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 5, 2026

This app offers a wide range of features for product customization and works very well for our store. The support team is amazing, fast, friendly, and always willing to help. Really happy with the experience so far!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Great app with a lot of customization features. It gives us many options to create personalized products easily. The support team is also very responsive and helpful whenever we have questions. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

I use a very "expensive for me" app for customization on my Etsy store, but it is not a viable option for my Shopify store, as I have zero traffic but am trying so hard to get there. This app is not as robust but has great basic features, continual improvements and Perdita is excellent support and is always there when an issue arrives to help get it fixed. I really appreciate their price structure to allow store owners to grow into the app.

Using app

25 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Great app for customization, offering a wide range of options that make it easy to tailor everything exactly to your preferences. The interface is user-friendly and intuitive, so you can quickly design what you want without any hassle. On top of that, the customer service is fast, responsive, and genuinely helpful, making the overall experience smooth and enjoyable from start to finish.

Store

LaNutri

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

I have tried many different personalization apps for my Shopify stores, but Customix is on a whole different level. It is by far the most flexible and powerful tool I’ve ever used. What really stands out is the customer support. I had a specific request regarding the image display in the cart over the weekend, and the team (special thanks to Perdita and the devs!) fixed it by Monday morning. It now looks incredibly professional and clean. If you are looking for a reliable, highly customizable, and user-friendly personalizer with a top-notch support team, look no further. 5 stars well deserved!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

The app has a very clean and intuitive interface, and compared to some other apps, it’s much easier to set up a product campaign. I initially ran into a small issue, but thanks to the excellent support from Perdita and the developer, everything was resolved quickly and now works perfectly. I’ve tried many personalization tools, and Customix is by far the best one I’ve used. I highly recommend this app to anyone looking for a powerful yet easy-to-use customization solution.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

This app works as listed! Learning to use it takes a bit of time, but the demo videos are clear and useful. The support is amazing. They were able to modify my current theme to work with the app. What I like best about this Product Personalizer app is that the free version has unlimited options and features much the same as the paid versions. Your plan choice can be primarily based on how many products you sell.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Good stuff right here, love the guy

Using app

About 4 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

I have used the app for a few days now, Currently in th process of a product going live. The support has been responsive and solved and issues that I've had very quickly. There's useful videos and documentation on how to get set up with custom products. Looking forward to using the app in future.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Absolutely brilliant! Endless personalisation options & superb live chat support. Our favourite app! Thank you, thank you, thank you!

Using app

14 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Customix offers a comprehensive set of features with a clean and user-friendly interface. The mobile version is also very easy to use and works great. Compared to some of the older POD plugins, Customix has a clear advantage in terms of being more up-to-date and efficient. I really appreciate Perdita's patient explanations and kind assistance, which helped me solve many issues and get up to speed quickly. I highly recommend it!

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

The application offers a smooth and user-friendly experience, with a wide range of useful features. Perdita was extremely helpful and provided excellent support throughout.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

I've been using Customix for a few months now and I'm really happy with it! The app is easy to use, customers can design their products and see previews instantly. The AI features like background remover and face cutout are super handy too. What really impressed me is the support team - they're incredibly helpful and responsive! Whenever I have questions, they answer quickly with detailed guidance. I had some custom requests and they were so patient helping me figure everything out.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2025

Truly Exceptional App and World-Class Support! It is Customix I rarely write reviews, but I had to for this app. It has become an indispensable tool for my store. The functionality is robust, intuitive, and has genuinely streamlined my workflow in ways I didn't expect. What's even more impressive, however, is the level of support. The live chat team is always available, incredibly knowledgeable, and genuinely eager to help. I had a few specific requests to better fit the app to my theme, and the support team went above and beyond to implement them for me. This level of dedication is rare. A huge thank you to the developers for creating such a powerful app and for backing it up with outstanding customer service. 5 stars without a doubt!

Using app

18 days

Total reviews

1

Average rating

5.0