All reviews

Rating Breakdown

  • 5
    84% (126 ratings)
  • 4
    3% (5 ratings)
  • 3
    4% (6 ratings)
  • 2
    2% (3 ratings)
  • 1
    6% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2025

Fantastic easy to use software. I had a lot of questions and have been working with Zhanna on their team and she is amazing to work with. Highly recommend!

Store

Maytrix

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2025

Amazing support and flexibility! The guys at CBP customized the app for us at very competitive price. Being able to enjoy such a solution with customization is truly unique. lovely support and outstanding quality.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2025

This app and the CPB team are incredible! We had very specific requirements we wanted to develop and looked far and wide before coming across the CPB - Custom Product Builder. We tried a few others that said they could do what we needed but fell short and were complicated to set up. I can't say enough great things about this app's flexibility, configurability, and output. The attention to detail and the incredible customer service you also receive is exceptional. If there is something you desire that isn't out of the box (which most things are), they are eager to help, and their prices are incredibly reasonable for custom needs. It took us a while to build out our development store due to the massive amount of variants, and the team was right there to help us get over the finish line. The CPB team consistently improves the app and adds value to the UI and UX. We still have much more to do, and I love how easy it is to use and make changes on the fly. I'm confident we will continue exceeding our customer's expectations by having this app as part of the customer experience.

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 7, 2025

Using app

7 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 7, 2025

Very easy to set up. Support is also great. By far the best option to display the different options for our bikes.

Using app

5 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 13, 2024

This app is an absolute user experience nightmare. Still no idea how it works after an hour of going back and forth in the menus. No support available to help as advertised. Trying again before asking for a refund here.

Using app

About 2 months

Total reviews

11

Average rating

2.0

5 / 5 Share

Sept. 20, 2024

Worked great for building a custom coat maker. Support was fantastic too, with very quick responses.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Very cool app, enabled us to create a highly configurable product for our store. This app has a ton of functionality, our favorite being the ability to generate simulated colors for our product so that we can provide mockups to customers for their exact specification. Furthermore, the CPB development team is always helpful and responsive to assist with any further custom enhancements we may need. Highly recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 2, 2024

Zero support, tried everything to contact them, no answer.

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 1, 2024

This app is really slick! Very easy to learn, and you can pack quite a bit of customization into your products. We are very happy we when with this app to customize our products.

Store

My Store

Using app

About 2 months

5 / 5 Share

June 27, 2024

They have been amazing to work with. Responsive, helpful, and have gone above and beyond at every step!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2024

Awesome tool with great support

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

Top App! Top Service!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

I'm coming at this from a relative amateur's point of view and tbh i have got stuck a couple of times but finally gave in and contacted support and I'm very glad I did, they've been extremely helpful and have never failed to return back to me or provide a great solution. This is the extent of my experience at this time but I would happily recommend them

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 15, 2024

Super quick response, and resolved all of my issues. Highly recommended!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2024

Working on adding this into all listings in my store. Their team was very quick to answer my questions and make edits in my store code when I had no clue how to edit it myself. It took some time for me to get comfortable with how to get everything set up, but now that I understand the basics it is going to look beautiful in my store.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 26, 2024

Great product and support. A bit tricky to set up, but once everything is in place it works great!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2024

Developers are awesome and will install the theme on your store if you are having issues. Loving it so far.

Using app

3 days

Total reviews

6

Average rating

5.0

1 / 5 Share

March 1, 2024

App needs a lot to improve on user- friendly. - No sort new to old function on the front product list, whenever you have new product build, you will need to scroll down to find again. - font manager is also very poor, when you installed new font you can't installed all at once, you can only put it separately one on one. - And go to product font manager, the new font will hide inside the list, then you will need to remember tons of font you just installed. - The layer list also need a lot to improve, it's better to make the previous layer you are editing in different color, so which you click back to the layer list, you won't miss from tons of layer you just create, and just wasting time figuring out which one should it be. - The enable feature box to check for CPB_Orderd automatically turn to draft, it doesn't work at all. All cpb_ordered still shows up at frontend, lots of incompletion function they need to improve. - Custom service complain to user spending more time on helping out. Wow, didn't hear that we pay for the app, and get complain from support. Thanks for being so supportive.

Using app

Over 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Hello there, Thank you for your feedback. We are working on implementing new interface with improved UX based on customers feedback. We will include your recommendations as well. Certain features are complex and sometimes hidden in settings, so we also recommend reading through our documentation and reaching out to support@buildateam.io - our team is always ready to help. Cheers, CPB Team

5 / 5 Share

Jan. 8, 2024

Amazing quick support. Built our kit builder in days when we’ve been trying for months. Highly rate!

Using app

About 1 month

Total reviews

2

Average rating

5.0