All reviews

Rating Breakdown

  • 5
    86% (83 ratings)
  • 4
    4% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (7 ratings)

Reviews with Text

  • 98% (95)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 27, 2022

This app deserves five stars because it has helped me display and offer my product in a very clean and organized way on my website. Vlad has helped and guided me to learn the app and make it function the way I want. It's not rocket science, but there is a learning curve which takes time to learn all the options and settings. The only issue I have is the How-to videos need to be re-done. The person explaining the steps in the video speaks way to fast and needs to slow down in showing what settings and option do in the app. Definitely recommend the app if you have a custom product to sell.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

Egor and Vlad have been amazing, they helped us build a custom site for our high end blanks. They were very professional and detail oriented. Very glad to have found them and work with them!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Very simple to use app. I have zero coding knowledge, but this app is very intuitive. Where more technical aspects were required, the CPB team went above and beyond in tending to my every need. They always provide solutions and were available for video call meetings when necessary. Overall, I love this solution and wouldn't hesitate to put it on my future sites too. Thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

I have used this app on a few occasions and each time I've had questions. I reached out to their customer service and everyone I have come in contact with has been helpful. Vlad is great at helping to troubleshoot and figure out the best solutions. I would recommend this app for anyone who needs to add a customization feature to their products.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

This app really helps our business. In addition, the support staff are always kind and they give us prompt response to my questions.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

We loved this app - it has a lot of capabilities. While it may seem daunting at first, once you learn how to use it, it is much easier to navigate. The technical support staff are top notch and extremely knowledgeable and patient in helping us work through our setup and getting all of our questions answered. If this app works for your needs, I would not hesitate to recommend it!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

Shopify doesn't make custom variables easy. I went through dozens of apps trying to find a way for customers to just simply specify their desired membership number. The team at Custom Product Builder was responsive and effective and got this done when others could not.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Perfect support, slow at beginning but really helpful and these guys are here to solve all your problems, best app for custom product building on the market!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Very nice app and very helpful customer support. In many time we do have some setting problem so having a team which responds to various requests and quickly is great and nice .We are happy work with them and enjoying the APP.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

A great app! Very helpful customer support. Setting up a custom product can be hard at times so having a team which responds to various requests and quickly is great. App works great too.

Using app

2 days

Total reviews

9

Average rating

4.8

5 / 5 Share

Nov. 1, 2021

I love this app. It works beautifully for our jewelry business. Customers can customize their necklaces on our site. And their customer service is outstanding!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2021

This app has changed my business! The support team is also very responsive and liberal with their free support for paying users. They even did some paid custom dev to make the app fit our needs even better.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Always extremely communicative and helpful! If we ever have an issue, they respond immediately and work quickly to resolve it.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

After years of looking for an app that would let me do what I wanted, I finally found this app. It is EXACTLY what I was looking for. It's extremely powerful and every function you could possibly want is built in. On top of this, the develops are so helpful and amazing to work with.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Vladislav was outstanding to work with. This app has been a complete game changer for us! We have hundreds of variants and our clients will be able to design their own shoes. We are extremely happy with the quality and value. Highly recommend working with this team and this app. Sept 26, 2023 - Coming back to update and add that this app has been a huge success for us. It is by far the most visited part of our website and is our Most Valuable sales tool. Thank you again Vladislav and team for the outstanding customer service and work that you do!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 6, 2021

VLAD AND EGOR ARE UNREAL! They replicated our old problematic product customizer to our exact liking all while being extremely responsive and fair price wise. Since changing builders we have seen SALES SPIKE! These guys are the best option that we have found after searching far and wide among all product builders/customizers. They are masters of Shopify and code to customize the cart experience and product customizer for our customers! The app is very simple to use and is extremely user friendly and offers great customization and updating that you can do yourself! We are exited to be working with Vlad and Egor for the long haul! THEY WORK FAST AND HAVE AWESOME COMMUNICATION skills with their users! No more sending multiple messages off to get a response, these guys are on top of it and always get back to you! They both speak great english to round it off and are willing to even to conference calls and screen share to help further! Thanks Vlad and Egor!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 27, 2021

First and foremost, I would like to address some of the reviews that disparage this app for being complicated and difficult to learn. The developers have posted DOZENS of step-by-step articles (buildateam.zendesk.com) that address almost anything that could arise while learning how to navigate the interface. There is always going to be a learning curve that ONLY trial and error will teach. But, for what this app is capable of, it is well worth the investment in time. At least for us, the cost of the app and the amount of time spent learning it has resulted in far less time on things that either don't work, or don't accomplish our goals. After two years of refining graphics for our Shopify Store (still under construction), We were convinced that our only choice for product page presentation was going to be to render the tens of thousands of possibilities for customizing our products ourselves, and split them into several categories and collections. Luckily for us, we spent most of that time on layered graphics illustrations, that can now be used to allow the customer to choose their own opinions, thanks to Custom Product Builder. Something we have always wanted to be able to do. This app has simplified our website development to the point where we are finally seeing the light at the end of the tunnel ! We couldn't give it a higher recommendation....

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you very much for choosing Custom Product Builder App & for your review. We are glad that it helps your business and allows to speed up creating custom products in your new store. That means a lot to us! We are looking forward to seeing your store live and wish you lots of sales and success! Don't hesitate to let us know if you ever have any questions or need help with anything. Thanks for your support, CPB Team.

5 / 5 Share

Jan. 14, 2022

Fantastic App for anyone who offers custom products that are made to order, The guys who created this have thought of everything and are always happy to help with advice and guidance along the way. Vlad in the support team is an absolute legend! It might seem a little bit overwhelming at first but once you get your head around it it really is an amazing app and everything is considered and well implemented. We use it to offer custom surfboard designs and it has really improved our customer experience and sales.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

This app is the only app that can handle the amount of customizations we offer our customers. It really allows us to configure the customizations exactly how we want them. It does take time to learn everything this app can do. If you have simple customizations this app is fairly easy, but if you get into major customization then it takes time to learn. There have been some glitches, but I am still giving the app 5 stars because the customer service is excellent and everything always gets worked out right away.

Store

EquiFit

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

After some help for support, it looks like this app is pretty promising. So far, works pretty well. Hopefully no more bugs moving forward!

Store

Mau

Using app

30 days

Total reviews

6

Average rating

4.3