All reviews

Rating Breakdown

  • 5
    85% (122 ratings)
  • 4
    3% (4 ratings)
  • 3
    4% (6 ratings)
  • 2
    2% (3 ratings)
  • 1
    6% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 6, 2022

Fantastic app with wide scope of functionality which can be adjusted to a wide range of products. An issue with custom pricing was resolved accurately by the team.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2022

Mächtiger Konfigurator. Habe Ihn für Plissee und Jalousiekonfiguration genutzt (https://juun25.de/). Guter Support

Using app

6 months

Total reviews

4

Average rating

3.8

5 / 5 Share

June 6, 2022

The team at Buildateam have been so patient and helpful with any issues I've had. The app works exactly as I'd wanted! I went through a lot of apps trying to find one that worked just like this one—glad I didn't give up.

Using app

11 months

Total reviews

7

Average rating

4.7

5 / 5 Share

May 28, 2022

I had an idea in mind and was searching for an app that would do it. I reached out to them and they said no problem. After jumping on a video they helped me go step by step through it and answered all my questions. I use their app daily and whenever I have questions they answer it quickly and are so helpful, definitely recommend!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2022

This app deserves five stars because it has helped me display and offer my product in a very clean and organized way on my website. Vlad has helped and guided me to learn the app and make it function the way I want. It's not rocket science, but there is a learning curve which takes time to learn all the options and settings. The only issue I have is the How-to videos need to be re-done. The person explaining the steps in the video speaks way to fast and needs to slow down in showing what settings and option do in the app. Definitely recommend the app if you have a custom product to sell.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

Egor and Vlad have been amazing, they helped us build a custom site for our high end blanks. They were very professional and detail oriented. Very glad to have found them and work with them!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2022

Does everything I need without a high price! $15 for complete customization is pretty great. It works very very well, though it is a bit confusing to use at first but I eventually figured it out. Don't forget to compress your photos before you upload them or they will take a while to load, there are free compressors you can use online.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

The Custom Product Builder Website is not very marketing friendly like their competitors, but I did a lot of research and the functionality and price can't be beat. As with any new program, there will be a learning curve, but they have lots of FAQ's and videos to help you out. In addition, you can ask them a question get a fairly rapid response. I highly recommend CPB for any of your configurator needs.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Very simple to use app. I have zero coding knowledge, but this app is very intuitive. Where more technical aspects were required, the CPB team went above and beyond in tending to my every need. They always provide solutions and were available for video call meetings when necessary. Overall, I love this solution and wouldn't hesitate to put it on my future sites too. Thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

I have used this app on a few occasions and each time I've had questions. I reached out to their customer service and everyone I have come in contact with has been helpful. Vlad is great at helping to troubleshoot and figure out the best solutions. I would recommend this app for anyone who needs to add a customization feature to their products.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

The app has been pivotal for our online shop and the customer service the teams provides in excellent both in terms of speed to action and quality of their delivery.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

This app really helps our business. In addition, the support staff are always kind and they give us prompt response to my questions.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

App works well and as advertised. I'm even more pleased with the customer service received from the teams when I had questions (even custom development ideas for my specific website). Cannot thank the team enough, my business would not been up-and-running without them. FIVE STARS... No question.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

We loved this app - it has a lot of capabilities. While it may seem daunting at first, once you learn how to use it, it is much easier to navigate. The technical support staff are top notch and extremely knowledgeable and patient in helping us work through our setup and getting all of our questions answered. If this app works for your needs, I would not hesitate to recommend it!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

Shopify doesn't make custom variables easy. I went through dozens of apps trying to find a way for customers to just simply specify their desired membership number. The team at Custom Product Builder was responsive and effective and got this done when others could not.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

After some issues to start with the app working with my theme, the support team worked hard to find a solution, when many other apps would have just said sorry, not compatible for you. This was never said, they kept going at it until it was solved and I am thrilled. Great app (and yes, to start you night be overwhelmed, but one training call with them, its not so hard and you can do, I promise). This app is a must if you want to step up your custom product experience for your customer.

Using app

28 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Perfect support, slow at beginning but really helpful and these guys are here to solve all your problems, best app for custom product building on the market!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Very nice app and very helpful customer support. In many time we do have some setting problem so having a team which responds to various requests and quickly is great and nice .We are happy work with them and enjoying the APP.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

A great app! Very helpful customer support. Setting up a custom product can be hard at times so having a team which responds to various requests and quickly is great. App works great too.

Using app

2 months

Total reviews

9

Average rating

4.8

5 / 5 Share

Nov. 1, 2021

I love this app. It works beautifully for our jewelry business. Customers can customize their necklaces on our site. And their customer service is outstanding!

Using app

4 months

Total reviews

1

Average rating

5.0