All reviews

Rating Breakdown

  • 5
    84% (122 ratings)
  • 4
    3% (5 ratings)
  • 3
    4% (6 ratings)
  • 2
    2% (3 ratings)
  • 1
    6% (8 ratings)
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5 / 5 Share

Oct. 23, 2021

This app has changed my business! The support team is also very responsive and liberal with their free support for paying users. They even did some paid custom dev to make the app fit our needs even better.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Always extremely communicative and helpful! If we ever have an issue, they respond immediately and work quickly to resolve it.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

After years of looking for an app that would let me do what I wanted, I finally found this app. It is EXACTLY what I was looking for. It's extremely powerful and every function you could possibly want is built in. On top of this, the develops are so helpful and amazing to work with.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

We are a store specialized in neon and to find a plugin that fits our needs, we lost a lot of money in other competitors and were disappointed. By chance, we contacted Vladislav and he was able to advise us and develop the neon effect we were looking for thanks to his colleague Egor. We are 100% satisfied with the plugin, they are very attentive and incredibly responsive. Don't look any further, you're in the right place! Word of a very perfectionist team. Thank you for everything.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

Best experience with a software company! What do you want when you integrate a software application? Good support, individual problem solutions, personal contact persons (real human-beings), flexibility and no hidden costs. You get all of that! The functions of a software are of course important and have to fit your own case. Everyone has to evaluate this themselves beforehand. But the value of the support is just as important! I feel personally better looked after than any of my other countless experiences with software manufacturers and I can't stop praising the team! An unbelievable achievement with so few people on board and distributed across Europe! Keep it up! I will definitely use it with other customers!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 27, 2021

Highly recommend !!!The service that i've received from Vladislav was fantastic. he has been extremely helpful.best service ever ! my business has evolved through ths app

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2021

VLAD AND EGOR ARE UNREAL! They replicated our old problematic product customizer to our exact liking all while being extremely responsive and fair price wise. Since changing builders we have seen SALES SPIKE! These guys are the best option that we have found after searching far and wide among all product builders/customizers. They are masters of Shopify and code to customize the cart experience and product customizer for our customers! The app is very simple to use and is extremely user friendly and offers great customization and updating that you can do yourself! We are exited to be working with Vlad and Egor for the long haul! THEY WORK FAST AND HAVE AWESOME COMMUNICATION skills with their users! No more sending multiple messages off to get a response, these guys are on top of it and always get back to you! They both speak great english to round it off and are willing to even to conference calls and screen share to help further! Thanks Vlad and Egor!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 16, 2021

Highly recommend this app. The service we've received from Vlad and team is incredible. They've been extremely helpful and responsive and came up with a few custom solutions for our business. (custom work outside scope of app) Extremely impressed and grateful for Buildateam!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2021

First and foremost, I would like to address some of the reviews that disparage this app for being complicated and difficult to learn. The developers have posted DOZENS of step-by-step articles (buildateam.zendesk.com) that address almost anything that could arise while learning how to navigate the interface. There is always going to be a learning curve that ONLY trial and error will teach. But, for what this app is capable of, it is well worth the investment in time. At least for us, the cost of the app and the amount of time spent learning it has resulted in far less time on things that either don't work, or don't accomplish our goals. After two years of refining graphics for our Shopify Store (still under construction), We were convinced that our only choice for product page presentation was going to be to render the tens of thousands of possibilities for customizing our products ourselves, and split them into several categories and collections. Luckily for us, we spent most of that time on layered graphics illustrations, that can now be used to allow the customer to choose their own opinions, thanks to Custom Product Builder. Something we have always wanted to be able to do. This app has simplified our website development to the point where we are finally seeing the light at the end of the tunnel ! We couldn't give it a higher recommendation....

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you very much for choosing Custom Product Builder App & for your review. We are glad that it helps your business and allows to speed up creating custom products in your new store. That means a lot to us! We are looking forward to seeing your store live and wish you lots of sales and success! Don't hesitate to let us know if you ever have any questions or need help with anything. Thanks for your support, CPB Team.

5 / 5 Share

March 25, 2021

It was a very steep learning curve and I actually hired a shopify expert to help me understand it, and from them I learned how the app works for my purposes and how to add and change products on my own after they set it up for me. It's a very good tool to really customize it to how you want it so I feel that justifies the complex nature of the app. The videos online were a bit confusing to me and though I feel there can be improvement in that aspect, it didn't affect the product itself. Vlad was very helpful in answering my many questions and it took a bit of work but CPB achieved what I had envisioned with the requirements I had for the flow. I'm very very happy with the final result. Worth it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for choosing Custom Product Builder App, your review and your trust! We wish you lots of customer engagement and sales! Please don't hesitate to let us know if you ever need help with anything. Cheers, CPB Support Team

5 / 5 Share

Feb. 3, 2021

My website HEAVILY depends on this app and it's working great! The support staff is very attentive, responsive, and effective.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

The customer service for this app is unbelievable. Vlad is a saint. He helped me with EVERYTHING I needed via email, and he was super quick to respond each time. I can't say enough great things about their team!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

Fantastic App for anyone who offers custom products that are made to order, The guys who created this have thought of everything and are always happy to help with advice and guidance along the way. Vlad in the support team is an absolute legend! It might seem a little bit overwhelming at first but once you get your head around it it really is an amazing app and everything is considered and well implemented. We use it to offer custom surfboard designs and it has really improved our customer experience and sales.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

I struggled quite a bit at first to figure out the app, but was able to follow the videos and FAQ section to get things pretty much set up. I reached out to support for the rest and they were super fast and helpful. They resolved all of my issues and requests very quickly and with hardly any back-and-forth. This app was exactly what I was looking for and the service was beyond expectations. Much appreciated!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2021

While there are limitations to this app for my purposes, specifically regarding image modifications, the quality of the product compared to its competitors is superb. Even more important from my perspective is that the customer service is completely on-point. Immediate ticket generation, quick response/turnaround times, and the commitment to exceed expectations have made this investment invaluable for my business. Developers are terrific, especially Egor, though Vlad has been pretty great also. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

This app is the only app that can handle the amount of customizations we offer our customers. It really allows us to configure the customizations exactly how we want them. It does take time to learn everything this app can do. If you have simple customizations this app is fairly easy, but if you get into major customization then it takes time to learn. There have been some glitches, but I am still giving the app 5 stars because the customer service is excellent and everything always gets worked out right away.

Store

EquiFit

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

This app is SO amazing! Takes about an hour of playing around with it to fully figure it out, but it is incredible how much customization it has. I reached out to their team about an issue, and 8 back-and-forth messages were resolved in less than 4 hours. SO SO SO worth the $35/month.

Store

Pawtone

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

After some help for support, it looks like this app is pretty promising. So far, works pretty well. Hopefully no more bugs moving forward!

Store

Mau

Using app

Over 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 20, 2020

This is the most useful app for a product configurator. Everything is easy to build and plenty of feature options. Plus the support staff is wonderful. Can't say enough about the personal touch they give to their customers. We love the Custom Product Builder!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2020

I can’t say enough to recommend the Custom Product Builder, and the team behind it. It’s hard to know where to start – I have been struggling for several years to present my product line as I envisioned it – a highly personalized and customized pet themed photo jewelry line that told the customer’s story, their way. The product customizer that I had been using was as good as it could get at the time, but was unable to create a visual experience for the customer. More than that, the app developer had evolved into some bureaucratic organization that only worked certain hours – and became highly unresponsive to issues. A Shopify Expert recommended the Custom Product Builder to me, and I immediately recognized the potential to help my business. I won’t lie – it does take some work to create the product logic with layers (as it does with any customizer) – but once that’s done it’s super, super easy to make changes and tweaks…and it’s actually fun to play around with the presentation of the product customization so you get it just right. Most important, the CPB team was always there to support me, regardless of when I was working on this. From the introductory tutorial, to the ongoing response to emails when I didn’t understand something, or when things didn’t go as planned – even my dumb questions that I answered for myself one second after I sent the email – Lex, Egor and Artem were patient, helpful and super, super responsive. There are (many) times when I think I have to be nuts to be a solopreneur doing this on my own – but I am dedicated to my business and customers and I am delighted to work with people who exhibit that kind of dedication towards their business and customers. We both understand what it takes to be successful in our respective endeavors – and won’t stop in the relentless pursuit of it. You can’t go wrong with the CPB team behind you.

Using app

About 1 month

Total reviews

4

Average rating

3.0