All reviews

Rating Breakdown

  • 5
    89% (296 ratings)
  • 4
    2% (8 ratings)
  • 3
    3% (9 ratings)
  • 2
    0% (1 ratings)
  • 1
    5% (18 ratings)

Reviews with Text

  • 98% (326)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 14, 2024

Fantastic service. We have used Datafeedwatch for 1.5 years and it really works well. Today I had a small question, and I got superb help from Magdalena.

Using app

About 1 year

Total reviews

6

Average rating

4.3

Developer Reply

Glad to hear it! Thank you so much for sharing your feedback with us. We'll be sure to pass it on to Magdalena. ~Jamie / DataFeedWatch

5 / 5 Share

May 3, 2024

The platform is a real time saver and the perfect solution for managing your products. The customer service is up there with the best. Thanks to Andy for all your help.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your review! We've passed your shoutout on to Andy. Don't hesitate to reach out to us if you have any further questions or need assistance. We're here for you every step of the way! ~Jamie / DataFeedWatch

5 / 5 Share

April 30, 2024

DataFeedWatch is a powerful app that's surprisingly easy to use. Even though it offers a lot of functionality, I was able to set it up and optimize my feeds without any problems. The support team is also great – they're always available to answer questions and offer guidance.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your review! We're here to support you every step of the way, so if you have any further questions or need assistance, don't hesitate to reach out to us. ~Jamie / DataFeedWatch

5 / 5 Share

April 16, 2024

Always helpful and quick answers!

Using app

43 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your feedback! We're here to support you every step of the way, so if you have any further questions or need assistance, don't hesitate to reach out. ~Jamie / DataFeedWatch

5 / 5 Share

April 11, 2024

Fantastic support by the friendly Ivan who solved my feed problems in a matter of clicks. Highly recommended.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that and have passed your kind words to Ivan. ~Jamie / DataFeedWatch

5 / 5 Share

April 3, 2024

Have been using the App for 12+ months. Amazing app and great customer support (by Ivan). They help you with everything and are always quick to get back to you! Would definitely recommend DataFeedWatch!

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing your feedback, we're happy to hear it! We've passed your shoutout to Ivan. We're here to support you every step of the way, so if you have any further questions or need assistance, don't hesitate to reach out to us. ~Jamie / DataFeedWatch

5 / 5 Share

March 28, 2024

Great support from Maria, very smart and helpful :) DFW is great and have saved us many times.

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for your kind words! We'll be sure to pass your shoutout to Maria. We're always here to help, so don't hesitate to reach out to us if you have any questions or need assistance. ~Jamie / DataFeedWatch

5 / 5 Share

March 20, 2024

So far so good! We've only been using DFW for a couple of weeks but the capabilities are impressive and the support was very helpful (Magdalena (support) and Marvin (onboarding) were both great). It can be a little overwhelming at first if you don't have a background in data but once you get it, it's a great tool.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback and choosing DataFeedWatch! We've passed on your kind words to Magdalena and Marvin. We're here to support you every step of the way, so if you have any further questions or need assistance, don't hesitate to reach out to us. ~Jamie / DataFeedWatch

3 / 5 Share

March 15, 2024

Very hard to get a hold of anyone.

Using app

Almost 8 years

Total reviews

2

Average rating

4.0

5 / 5 Share

March 13, 2024

Very helpful

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! ~Milosz / DataFeedWatch

5 / 5 Share

March 5, 2024

Perfect solution if you are managing alot of products with different variables and attributes! Also the support is very fast with their replies!

Using app

Over 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Hi! Thank you for your review! We're delighted to hear that our app has been the perfect solution for managing a large number of products with various variables and attributes. If you ever need further assistance or have any questions, feel free to reach out to us! ~Milosz / DataFeedWatch

5 / 5 Share

March 5, 2024

The app itself is great, and the support team is very helpful. Would recommend this to anyone wanting to take ownership over their Product Feeds!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you for your review! We're thrilled to hear that you're enjoying our app and finding it helpful. We're here to support you every step of the way as you take ownership over your product feeds. If you ever have any questions or need assistance, don't hesitate to reach out to us. ~Milosz / DataFeedWatch

5 / 5 Share

Feb. 29, 2024

Customer service team is amazing, and the product itself is very intuitive. Shout out to Ivan, Casper, and Edgar for the continued help!

Store

ASRV

Using app

7 days

Total reviews

10

Average rating

5.0

Developer Reply

Hi! Thank you for your review! We'll make sure to pass along your shout out to Ivan, Casper, and Edgar. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help! ~Milosz / DataFeedWatch

5 / 5 Share

Feb. 23, 2024

Super service on the chat if you run into an issue, and needs help with the setup. The interface and the documentation for setting up more advanced feeds is not a 100%, but the seems as the feeds are running well always.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thank you for your feedback! We're glad to hear that you've had a positive experience with our chat support. If you ever encounter any issues or need further assistance, please don't hesitate to reach out to us. ~Milosz / DataFeedWatch

5 / 5 Share

Feb. 22, 2024

Casper ed il suo team sono formidabili!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for fantastic review! ~Milosz / DataFeedWatch

3 / 5 Share

Feb. 22, 2024

Cancelled my subscription prior to my free trial ending and I keep getting charged on my credit card. I received a refund after following up but was advised that I needed to cancel my DataFeedWatch Account and not just delete the app from your Shopify account which was not clear initially.

Using app

14 days

Total reviews

3

Average rating

4.3

Developer Reply

Hi! Thank you for sharing your experience, and we apologize for any confusion caused. We're glad we could resolve the billing issue for you and provide a refund. Your feedback is valuable, and we'll work on improving our communication regarding the cancellation process to ensure clarity for all users. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help! ~Milosz / DataFeedwatch

5 / 5 Share

Feb. 15, 2024

Great customer service! Responded quickly & is a great product!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi! Thank you for your kind words! We're delighted to hear that you're pleased with our customer service and product. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help! ~Milosz / DataFeedWatch

5 / 5 Share

Feb. 12, 2024

Casper was super helpful in addressing the google issues we were experiencing.. if only Google were this helpful!

Using app

Over 3 years

Total reviews

13

Average rating

5.0

Developer Reply

Hi, Thank you for your glowing review! We're happy to hear that Casper was able to assist you in addressing the Google issues you were experiencing. If you ever encounter any more challenges, please don't hesitate to reach out. ~Milosz / DataFeedWatch

5 / 5 Share

Feb. 7, 2024

Love the tool, so easy to use, and the support is top of the line.

Store

OLM

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your wonderful review! We're thrilled to hear that you love our tool and find it easy to use. If you ever have any questions or need assistance with your product feeds, please feel free to reach out. ~Milosz / DataFeedWatch

5 / 5 Share

Feb. 1, 2024

Great tool to use with even better support to help you through the process as long as you understand what you are asking about. :)

Using app

23 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you for your kind words and positive feedback! If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help ensure your success. ~Milosz / DataFeedWatch