Data Feed Watch Shopping Feeds
Optimize Your Product Data Feeds to skyrocket your sales.
Rating
4.8
feedback
410
chart
#449
All reviews
Rating Breakdown
Review RSS Feed
Nov. 24, 2023
DataFeedWatch is by far the most powerful and efficient feed management software on the market, and they do offer a great customer service, too.
Hey! Thank you so much for your kind words! Providing great customer service is a top priority for us, and we're delighted that you've had a positive experience in that regard as well. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. ~Milosz / DataFeedWatch
Nov. 23, 2023
Really useful software. The support team is second to none I was helped by a lady called Magdalena and the support I received was nothing short of exceptional. Great app. Great team.
Hi! Thank you so much for your positive feedback! Our support team takes pride in delivering top-notch assistance, and it's fantastic to know that Magdalena left a positive impression. Should you have any more questions or need further assistance, please don't hesitate to reach out. ~Milosz / DataFeedWatch
Nov. 16, 2023
A great team that are helpful from start to finish. Marvin Flores & Emanuele Ramacci have been a wonderful to work with thank you guys for your help.
Hey! Thank you for your kind words and positive feedback! It's always our goal to assist you effectively, and we're grateful for the opportunity to be of service. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your acknowledgment and value your business. ~Milosz / DataFeedWatch
Nov. 15, 2023
Great app with heaps of resources. Casper was a big help in getting us onboarded.
Hi! Thank you for posivite feedback! Should you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your business and value your satisfaction with our software and support. ~Milosz / DataFeedWatch
Nov. 14, 2023
Setting up a new feed can be a pretty daunting experience. Luckily, Datafeedwatch is there to help. They usually response within a minute or two to all my questions. 5 stars!
Hey! Thank you so much for your positive review! We understand that setting up a new feed can be a daunting task, and we're thrilled to hear that DataFeedWatch has been there to assist you. If you ever have more questions or need further assistance, please feel free to reach out. We appreciate your 5-star rating and value your trust in DataFeedWatch. ~Milosz / DataFeedWatch
Nov. 7, 2023
DataFeedWatch has been an invaluable asset in managing our store's complex feed requirements, streamlining the process and ensuring data accuracy. Marvin's exceptional support has been instrumental in ensuring everything runs smoothly, providing expert guidance and quick resolutions whenever needed.
Hey! Thank you for your glowing review! We're delighted to hear that DataFeedWatch has proven to be an invaluable asset for managing your store's complex feed requirements. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and the opportunity to contribute to your store's success. ~Milosz / DataFeedWatch
Oct. 24, 2023
great help, Andy assisted me with all my issues.
Hi! Thank you for your positive feedback and 5 stars review! ~Milosz / DataFeedWatch
Oct. 24, 2023
Casper was really good and within minutes had resolved my issue and allowed me to crack on set up new rules - very helpful
Hi! We're thrilled to hear that Casper was able to swiftly resolve your issue, enabling you to set up new rules seamlessly. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to continuing to support you. ~Milosz / DataFeedWatch
Oct. 11, 2023
We've been using DFW for years and wow it is the best. Marvin has really helped us setup and do so much more. So happy with the results!!! :)
Hi! Thank you so much for being a long-time user of DataFeedWwatch! We're thrilled to hear that you find our app the best and that Marvin has been instrumental in helping you with setup and more. We're delighted to have played a part in your success with product feeds. If you ever need further assistance or have any questions, please feel free to reach out. ~Milosz / DataFeedWatch
Oct. 2, 2023
The customer service is unmatched, always on hand to help with any problems, highly recommend.
Hello! We greatly appreciate your positive feedback! It's fantastic to hear that you're pleased with our customer service and that we've been able to assist you promptly. If you ever need support with your product feeds in the future, please don't hesitate to reach out. We're here to help and ensure your success. ~Milosz / DataFeedWatch
Sept. 19, 2023
We're new to Data Feed Watch, but it works pretty cool and the support is awesome. It gives us the possibility to tweak and create product feeds for specific P-max campaigns.
Hi! Thanks for sharing your feedback with us! We're excited to have you on board with DataFeedWatch and delighted to hear that you find it pretty cool. Our team is always here to provide awesome support and help you make the most of our app. If you ever have more questions or need further assistance, please feel free to reach out. We're here to support your feed marketing needs. Wishing you success with your campaigns! ~Milosz / DataFeedWatch
Sept. 6, 2023
Best customer service! they got me up and running in 1 hour!
Hi! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service team, and we're delighted that we could get you up and running with our app so quickly. If you ever have any questions or need assistance related to product feeds, please don't hesitate to reach out. We're here to help! Wishing you continued success with your online store. ~Milosz / DataFeedWatch
Sept. 4, 2023
This app is total time wasting. Customer service is useless. I Just wasted time for nothing. There are no easy access to cancel the plane
Hi! Thank you for taking the time to share your feedback with us. We sincerely apologize for any frustration or inconvenience you experienced while using our app, and we appreciate the opportunity to address your concerns. First and foremost, we'd like to clarify a few facts regarding your experience: - We extended your free trial from the initial 2 weeks to 3 weeks to ensure you had ample time to explore our app and its features. - We understand that you had several interactions with our Support Agents during your trial period. Our team is here to assist and guide you to make the most of our app. - We acknowledge that you encountered issues from the beginning and even reinstalled the app. We also assisted you in installing the necessary stores. - You requested a Feed Setup for one of your stores connected to the Google Channel, which we promptly completed. Due to some complexity in the setup, we extended your free trial by an additional week as a goodwill gesture. - Upon completing the Feed Setup, we sent you an email with instructions on what additional data needed to be added to make it fully functional. We want to clarify that our intention has always been to empower you with the tools and guidance to set up and manage your store effectively. While we offer comprehensive support, including tutorials, guides, and assistance from our Support Agents, we do not set up stores or manage them on behalf of our users. We appreciate your feedback, as it helps us improve our services. We understand that your expectations were high, and we apologize if these were not met. If you have further questions or need assistance with a more comprehensive setup, we recommend considering our Feed Factory feature, which provides end-to-end assistance. You can also contact our Customer Support and we'll be more than happy to help you. ~Milosz / DataFeedWatch
Aug. 29, 2023
My company has used DataFeedWatch for years, however, I am a beginner. I've had an issue I needed to be resolved ASAP. After failed attempts by myself to resolve the issue I reached out to their support chat, and WOW! Casper was so knowledgeable and an actual rockstar helping me understand the problem, where I could locate it in the future, and the next steps I would need to take. I left the conversation feeling confident, thank you, Casper!
Hello, Thank you for sharing your experience with DataFeedWatch We greatly appreciate your loyalty. We're glad that your conversation with Casper left you feeling confident. If you have more questions, encounter further challenges, or want to continue learning about our app's features, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing DataFeedWatch and for recognizing Casper's efforts. ~Milosz / DataFeedWatch
Aug. 28, 2023
By far the best app to customize your product feed, but what makes it a 5-star experience is the customer support. They're quick to respond and have helped me out on multiple occasions. Props to Claire for the 5-star customer service.
Hi, Thank you for sharing your feedback on your experience with our app and Customer Support. We're delighted to hear that you consider DataFeedWatch the best app for customizing your product feed and that our Customer Support has been instrumental in making it a 5-star experience for you. If you have more questions, need assistance, or want to explore further ways to optimize your feed customization, please don't hesitate to reach out. We're here to support your journey every step of the way. ~Milosz / DataFeedWatch
Aug. 21, 2023
Tetiana was awesome helping me resolve issues with my mapping. She was also super sweet and made the process less stressful. She definitely needs a raise!
Hello, Thank you for sharing your positive experience with Tetiana and our team. We're thrilled to hear that she was awesome in helping you resolve issues with your mapping and that she made the process less stressful for you. Your feedback is greatly appreciated. If you have more questions, encounter further challenges, or want to explore ways to optimize your mappings, please don't hesitate to reach out. We're here to ensure your experience remains positive and successful. ~Milosz / DataFeedWatch
Aug. 18, 2023
Love this app! Hands down the best feed management around. Support is very quick and top notch, nothing but great experiences!
Hi, Thank you for sharing your enthusiasm for our app! We're delighted to hear that you love DataFeedWatch and consider it the best feed management solution available. Your feedback is greatly appreciated. If you ever have more questions, need assistance, or want to explore further ways to optimize your feeds, please don't hesitate to reach out. We're here to support your journey every step of the way. Thank you for choosing DataFeedWatch and recognizing the value of our app and support. ~Milosz / DataFeedWatch
Aug. 15, 2023
Marvin and the team were brilliant with their onboarding. The have built a powerful tool to help fix our e-commerce feeds in a very easy and quick process. Highly recommend
Hello, Thank you for taking the time to share your feedback about your onboarding experience with Marvin and our team. We're thrilled to hear that you found our onboarding process brilliant and that you appreciate the power of our tool for optimizing product feeds. If you have more questions, need further assistance, or want to explore additional ways to enhance your e-commerce feeds, please feel free to reach out. We're here to support your success. ~Milosz / DataFeedWatch