Data Feed Watch Shopping Feeds
Optimize Your Product Data Feeds to skyrocket your sales.
Rating
4.8
feedback
416
chart
#412
All reviews
Rating Breakdown
Review RSS Feed
Sept. 4, 2023
This app is total time wasting. Customer service is useless. I Just wasted time for nothing. There are no easy access to cancel the plane
Hi! Thank you for taking the time to share your feedback with us. We sincerely apologize for any frustration or inconvenience you experienced while using our app, and we appreciate the opportunity to address your concerns. First and foremost, we'd like to clarify a few facts regarding your experience: - We extended your free trial from the initial 2 weeks to 3 weeks to ensure you had ample time to explore our app and its features. - We understand that you had several interactions with our Support Agents during your trial period. Our team is here to assist and guide you to make the most of our app. - We acknowledge that you encountered issues from the beginning and even reinstalled the app. We also assisted you in installing the necessary stores. - You requested a Feed Setup for one of your stores connected to the Google Channel, which we promptly completed. Due to some complexity in the setup, we extended your free trial by an additional week as a goodwill gesture. - Upon completing the Feed Setup, we sent you an email with instructions on what additional data needed to be added to make it fully functional. We want to clarify that our intention has always been to empower you with the tools and guidance to set up and manage your store effectively. While we offer comprehensive support, including tutorials, guides, and assistance from our Support Agents, we do not set up stores or manage them on behalf of our users. We appreciate your feedback, as it helps us improve our services. We understand that your expectations were high, and we apologize if these were not met. If you have further questions or need assistance with a more comprehensive setup, we recommend considering our Feed Factory feature, which provides end-to-end assistance. You can also contact our Customer Support and we'll be more than happy to help you. ~Milosz / DataFeedWatch
Aug. 29, 2023
My company has used DataFeedWatch for years, however, I am a beginner. I've had an issue I needed to be resolved ASAP. After failed attempts by myself to resolve the issue I reached out to their support chat, and WOW! Casper was so knowledgeable and an actual rockstar helping me understand the problem, where I could locate it in the future, and the next steps I would need to take. I left the conversation feeling confident, thank you, Casper!
Hello, Thank you for sharing your experience with DataFeedWatch We greatly appreciate your loyalty. We're glad that your conversation with Casper left you feeling confident. If you have more questions, encounter further challenges, or want to continue learning about our app's features, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing DataFeedWatch and for recognizing Casper's efforts. ~Milosz / DataFeedWatch
Aug. 28, 2023
By far the best app to customize your product feed, but what makes it a 5-star experience is the customer support. They're quick to respond and have helped me out on multiple occasions. Props to Claire for the 5-star customer service.
Hi, Thank you for sharing your feedback on your experience with our app and Customer Support. We're delighted to hear that you consider DataFeedWatch the best app for customizing your product feed and that our Customer Support has been instrumental in making it a 5-star experience for you. If you have more questions, need assistance, or want to explore further ways to optimize your feed customization, please don't hesitate to reach out. We're here to support your journey every step of the way. ~Milosz / DataFeedWatch
Aug. 21, 2023
Tetiana was awesome helping me resolve issues with my mapping. She was also super sweet and made the process less stressful. She definitely needs a raise!
Hello, Thank you for sharing your positive experience with Tetiana and our team. We're thrilled to hear that she was awesome in helping you resolve issues with your mapping and that she made the process less stressful for you. Your feedback is greatly appreciated. If you have more questions, encounter further challenges, or want to explore ways to optimize your mappings, please don't hesitate to reach out. We're here to ensure your experience remains positive and successful. ~Milosz / DataFeedWatch
Aug. 18, 2023
Love this app! Hands down the best feed management around. Support is very quick and top notch, nothing but great experiences!
Hi, Thank you for sharing your enthusiasm for our app! We're delighted to hear that you love DataFeedWatch and consider it the best feed management solution available. Your feedback is greatly appreciated. If you ever have more questions, need assistance, or want to explore further ways to optimize your feeds, please don't hesitate to reach out. We're here to support your journey every step of the way. Thank you for choosing DataFeedWatch and recognizing the value of our app and support. ~Milosz / DataFeedWatch
Aug. 15, 2023
Marvin and the team were brilliant with their onboarding. The have built a powerful tool to help fix our e-commerce feeds in a very easy and quick process. Highly recommend
Hello, Thank you for taking the time to share your feedback about your onboarding experience with Marvin and our team. We're thrilled to hear that you found our onboarding process brilliant and that you appreciate the power of our tool for optimizing product feeds. If you have more questions, need further assistance, or want to explore additional ways to enhance your e-commerce feeds, please feel free to reach out. We're here to support your success. ~Milosz / DataFeedWatch
Aug. 11, 2023
I am a beginner with Data Feed Watch; since before I was working with a marketing agency whom was doing all the updates from Shopify store with a personalized tool. Now, Marvin Flores, global account manager from DFW has supported us to begin set-up on DFW in order to make things work properly in Merchant Center & Adwords campaigns.
Hi! Thank you for sharing your experience as a beginner with DataFeedWatch. We're delighted to have you on board, and we appreciate your feedback. Our aim is to make managing your product feeds a seamless experience, and we're here to ensure things work properly for your Merchant Center and AdWords campaigns. If you have more questions, need further assistance, or want to explore additional ways to optimize your feeds and campaigns, please don't hesitate to reach out. ~Milosz / DataFeedWatch
Aug. 9, 2023
We have been using DFW for almost 1 year now across all our shops and it was been a pleasant experience. The customer support has been a huge help with the settings and a better understanding of how DFW works.
Hello, Thank you for sharing your feedback on your nearly year-long experience with DataFeedWatch. We're thrilled to hear that you've had a pleasant journey using our app across all your shops. It's great to know that our Customer Support has been instrumental in helping you with settings and providing a better understanding of how DataFeedWatch works. If you ever have more questions, need further assistance, or want to explore more ways to optimize your feeds, please feel free to reach out. ~Milosz / DataFeedWatch
Aug. 3, 2023
Our agency started using this software then we saw significant amount of increased revenue on our shopping ads. This app has literally everything you need about optimizing the product feed!
Hello, Thank you for sharing your feedback regarding your experience with DataFeedWatch. We're thrilled to hear that using our app has led to a significant increase in revenue for your shopping ads. If you ever have more questions, need further assistance, or want to explore additional ways to maximize your product feed optimizations, please don't hesitate to reach out. We're here to support your continued success. Thank you for choosing DataFeedWatch, and we're delighted that we could contribute positively to your agency's results. ~Milosz / DataFeedWatch
Aug. 3, 2023
Great experience overall! Truthfully DFW is a bit overwhelming/cumbersome at first, but their support team is top notch and has been able to help resolve every issue.
Hello, Thank you for sharing your feedback about your experience with DataFeedWatch. We're glad to hear that you had a great overall experience, and we truly value your input. We're thrilled that our Support Team was able to assist you effectively in resolving any issues you encountered. If you ever need further assistance, have questions, or want to explore more ways to optimize your feeds, please don't hesitate to reach out. ~Milosz / DataFeedWatch
Aug. 2, 2023
Feeds are a huge challenge and this app and service makes it much easier. The customer support is great and the feeds really boost sales
Hello, Thank you for taking the time to share your experience with DataFeedWatch. We're pleased to hear that our app and service have been able to alleviate the challenges of managing data feeds. We understand that feeds can be a complex aspect of your business, and we're glad to know that our solution has made the process much easier for you. Our goal is to provide a seamless experience for optimizing feeds and boosting sales. Your feedback motivates us to continuously deliver valuable solutions and excellent service. ~Milosz / DataFeedWatch
July 27, 2023
The best app for handling your feeds. The customer support team is out of this world. They are so knowledgeable and will help you fix issues even if its not coming from their platform. I was having a feed issue and he was able to track it down to Google and helped me fix the issue over there. 10000000% recommend if you need help managing your feeds
Hello, Thank you for sharing your feedback about DataFeedWatch. We're thrilled to hear that you consider our app the best choice for managing your feeds. If you have more questions, encounter further challenges, or simply need guidance on managing your feeds, please don't hesitate to reach out. We're here to support you every step of the way. ~Milosz / DataFeedWatch
July 21, 2023
5 stars fast turn around great support and very flexible solution solid onboarding from team marvin also thank you for your help
Hello, Thank you for taking the time to leave us a 5-star review! We're thrilled to hear about your positive experience with DataFeedWatch. If you have more questions, need further assistance, or have any suggestions, please feel free to reach out. We're here to support you every step of the way. ~Milosz / DataFeedWatch
July 18, 2023
DataFeedWatch is the best feed management app I've worked with across a number of businesses and eCommerce platforms. The features, flexibility, support and pricing can't be beat. Whenever I work on an eCom project that requires feed setup, I always choose DFW. Always a great experience working with their experts. Marvin in particular has been very helpful in answering questions to help overcome obstacles on a project with very custom setup in Shopify.
Hello, Thank you so much for sharing your experience with DataFeedWatch. We're truly honored to hear that you consider us the best feed management app you've worked with across various businesses and eCommerce platforms. Your recognition of our features, flexibility, support, and pricing means a lot to us. We're committed to providing top-notch service and solutions for data feed management, and we're glad that we've been able to meet your expectations. ~Milosz / DataFeedWatch
July 17, 2023
I recently had the absolute pleasure of interacting with a customer service representative named Tetiana, who was instrumental in helping me set up my feed and navigate through the complex rules landscape. Tetiana went above and beyond to ensure that I was comfortable with the setup process and fully understood how to manage it moving forward. This level of dedication and commitment to customer satisfaction is a rare find in today's fast-paced customer service environment.
Hello, Thank you for taking the time to share your experience and your kind words about Tetiana, our customer service representative. We're delighted to hear that she provided you with exceptional support in setting up your product feeds, and navigating the complexities of the rules landscape. If you ever have more questions, need further assistance, or would like to explore more ways to optimize your data feed, please don't hesitate to reach out. We're here to support you in every step of your journey. ~Milosz / DataFeedWatch
July 11, 2023
We have been using DataFeedWatch for over a year and are currently feeding 8 different channels through their app. It's an incredibly user-friendly app, which allow you to customize and automate your feed in a lot of powerful ways. Through manipulating our data so it's optimized for each channel, our CTR and ROAS have increased on all our marketing channels. Another good thing about DataFeedWatch is their reasonable pricing, their excellent and swift customer support on chat/email and the large help center allowing you to learn most things on your own. I have no second thoughts recommending this company/app for other Shopify merchants.
Store
Bad.no
Using app
Over 1 year
Hi! Thank you so much for your wonderful feedback and for sharing your experience using DataFeedWatch. We're thrilled to hear that our app has been an integral part of your feed management strategy for over a year. If you ever have more questions, need further assistance, or have suggestions, please feel free to reach out. We're here to support your success. ~Milosz / DataFeedWatch
July 6, 2023
No problems as of yet. Extremely helpful app for those who manage an ecommerce shopping feed on multiple platforms. Support is quick and responsive from my experience. Some functions like copying channels between stores has to be done by support oddly. But they are quick to help out.
Hello, Thank you for taking the time to share your positive experience with our app. We're delighted to hear that DataFeedWatch has been extremely helpful for managing your shopping feed across multiple platforms. We're glad to know that you've found our support to be quick and responsive. Your satisfaction is important to us, and we're here to assist you promptly whenever you need help with your product feeds. Thank you for choosing DataFeedWatch for your ecommerce needs. ~Milosz / DataFeedWatch
July 4, 2023
Excellent support from the team each time, using both email and the chat! Maria responded in seconds, with the exact answers to my problem, methods to implement the solutions with screenshots guidance etc. Very helpful, and saved me hours of trouble seeking and trials and errors! Highly recommended! And of course, the app IS powerful and really does the job in setting your feeds!
We sincerely appreciate your positive feedback and are thrilled to hear about your excellent experience with our Support Team, especially Maria. Providing top-notch assistance for your shopping feed needs is our priority, and we're glad that we could help you efficiently. If you ever have more questions or require further assistance, please don't hesitate to reach out. Your recommendation is greatly appreciated, and we're here to continue offering you the best support and solutions. Thank you for choosing our app and recognizing the efforts of our Support Team. ~Milosz / DataFeedWatch
June 22, 2023
Amazing tool, and thanks to Marvin he was very kind and helpful to guide me through. Highly recomended.
Thank you for sharing your positive experience with our tool! We're thrilled to hear that you find it amazing and that Marvin was able to provide you with kind and helpful guidance. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for recommending our tool. We appreciate your support and look forward to serving you even better in the future. ~Milosz / DataFeedWatch
June 19, 2023
I have just had 45 minutes with Marvin and found him to be patient and helpful. Being realistic, 45 minutes is not a lot of time to learn about the intricacies of DFW, nevertheless, he did a good job within the time restrictions, and I am grateful for the time I did have with him. Ted Brown,
Thank you for taking the time to share your experience with us. We greatly appreciate your feedback and are pleased to hear about your positive interaction with Marvin. Your satisfaction is our priority, and we're here to support you every step of the way. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're dedicated to ensuring that you have the best experience with our app. Thank you once again for choosing our solution. We look forward to continuing to provide valuable assistance to you. ~Milosz / DataFeedWatch