All reviews

Rating Breakdown

  • 5
    88% (362 ratings)
  • 4
    3% (11 ratings)
  • 3
    3% (12 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 11, 2023

I am a beginner with Data Feed Watch; since before I was working with a marketing agency whom was doing all the updates from Shopify store with a personalized tool. Now, Marvin Flores, global account manager from DFW has supported us to begin set-up on DFW in order to make things work properly in Merchant Center & Adwords campaigns.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi! Thank you for sharing your experience as a beginner with DataFeedWatch. We're delighted to have you on board, and we appreciate your feedback. Our aim is to make managing your product feeds a seamless experience, and we're here to ensure things work properly for your Merchant Center and AdWords campaigns. If you have more questions, need further assistance, or want to explore additional ways to optimize your feeds and campaigns, please don't hesitate to reach out. ~Milosz / DataFeedWatch

5 / 5 Share

Aug. 9, 2023

We have been using DFW for almost 1 year now across all our shops and it was been a pleasant experience. The customer support has been a huge help with the settings and a better understanding of how DFW works.

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your feedback on your nearly year-long experience with DataFeedWatch. We're thrilled to hear that you've had a pleasant journey using our app across all your shops. It's great to know that our Customer Support has been instrumental in helping you with settings and providing a better understanding of how DataFeedWatch works. If you ever have more questions, need further assistance, or want to explore more ways to optimize your feeds, please feel free to reach out. ~Milosz / DataFeedWatch

5 / 5 Share

Aug. 3, 2023

Our agency started using this software then we saw significant amount of increased revenue on our shopping ads. This app has literally everything you need about optimizing the product feed!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your feedback regarding your experience with DataFeedWatch. We're thrilled to hear that using our app has led to a significant increase in revenue for your shopping ads. If you ever have more questions, need further assistance, or want to explore additional ways to maximize your product feed optimizations, please don't hesitate to reach out. We're here to support your continued success. Thank you for choosing DataFeedWatch, and we're delighted that we could contribute positively to your agency's results. ~Milosz / DataFeedWatch

5 / 5 Share

Aug. 3, 2023

Great experience overall! Truthfully DFW is a bit overwhelming/cumbersome at first, but their support team is top notch and has been able to help resolve every issue.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your feedback about your experience with DataFeedWatch. We're glad to hear that you had a great overall experience, and we truly value your input. We're thrilled that our Support Team was able to assist you effectively in resolving any issues you encountered. If you ever need further assistance, have questions, or want to explore more ways to optimize your feeds, please don't hesitate to reach out. ~Milosz / DataFeedWatch

5 / 5 Share

Aug. 2, 2023

Feeds are a huge challenge and this app and service makes it much easier. The customer support is great and the feeds really boost sales

Using app

5 days

Total reviews

2

Average rating

3.5

Developer Reply

Hello, Thank you for taking the time to share your experience with DataFeedWatch. We're pleased to hear that our app and service have been able to alleviate the challenges of managing data feeds. We understand that feeds can be a complex aspect of your business, and we're glad to know that our solution has made the process much easier for you. Our goal is to provide a seamless experience for optimizing feeds and boosting sales. Your feedback motivates us to continuously deliver valuable solutions and excellent service. ~Milosz / DataFeedWatch

5 / 5 Share

July 27, 2023

The best app for handling your feeds. The customer support team is out of this world. They are so knowledgeable and will help you fix issues even if its not coming from their platform. I was having a feed issue and he was able to track it down to Google and helped me fix the issue over there. 10000000% recommend if you need help managing your feeds

Using app

Over 1 year

Total reviews

9

Average rating

4.9

Developer Reply

Hello, Thank you for sharing your feedback about DataFeedWatch. We're thrilled to hear that you consider our app the best choice for managing your feeds. If you have more questions, encounter further challenges, or simply need guidance on managing your feeds, please don't hesitate to reach out. We're here to support you every step of the way. ~Milosz / DataFeedWatch

5 / 5 Share

July 21, 2023

5 stars fast turn around great support and very flexible solution solid onboarding from team marvin also thank you for your help

Using app

6 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for taking the time to leave us a 5-star review! We're thrilled to hear about your positive experience with DataFeedWatch. If you have more questions, need further assistance, or have any suggestions, please feel free to reach out. We're here to support you every step of the way. ~Milosz / DataFeedWatch

5 / 5 Share

July 18, 2023

DataFeedWatch is the best feed management app I've worked with across a number of businesses and eCommerce platforms. The features, flexibility, support and pricing can't be beat. Whenever I work on an eCom project that requires feed setup, I always choose DFW. Always a great experience working with their experts. Marvin in particular has been very helpful in answering questions to help overcome obstacles on a project with very custom setup in Shopify.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for sharing your experience with DataFeedWatch. We're truly honored to hear that you consider us the best feed management app you've worked with across various businesses and eCommerce platforms. Your recognition of our features, flexibility, support, and pricing means a lot to us. We're committed to providing top-notch service and solutions for data feed management, and we're glad that we've been able to meet your expectations. ~Milosz / DataFeedWatch

5 / 5 Share

July 17, 2023

I recently had the absolute pleasure of interacting with a customer service representative named Tetiana, who was instrumental in helping me set up my feed and navigate through the complex rules landscape. Tetiana went above and beyond to ensure that I was comfortable with the setup process and fully understood how to manage it moving forward. This level of dedication and commitment to customer satisfaction is a rare find in today's fast-paced customer service environment.

Using app

3 days

Total reviews

6

Average rating

4.3

Developer Reply

Hello, Thank you for taking the time to share your experience and your kind words about Tetiana, our customer service representative. We're delighted to hear that she provided you with exceptional support in setting up your product feeds, and navigating the complexities of the rules landscape. If you ever have more questions, need further assistance, or would like to explore more ways to optimize your data feed, please don't hesitate to reach out. We're here to support you in every step of your journey. ~Milosz / DataFeedWatch

5 / 5 Share

July 11, 2023

We have been using DataFeedWatch for over a year and are currently feeding 8 different channels through their app. It's an incredibly user-friendly app, which allow you to customize and automate your feed in a lot of powerful ways. Through manipulating our data so it's optimized for each channel, our CTR and ROAS have increased on all our marketing channels. Another good thing about DataFeedWatch is their reasonable pricing, their excellent and swift customer support on chat/email and the large help center allowing you to learn most things on your own. I have no second thoughts recommending this company/app for other Shopify merchants.

Store

Bad.no

Using app

Over 1 year

Developer Reply

Hi! Thank you so much for your wonderful feedback and for sharing your experience using DataFeedWatch. We're thrilled to hear that our app has been an integral part of your feed management strategy for over a year. If you ever have more questions, need further assistance, or have suggestions, please feel free to reach out. We're here to support your success. ~Milosz / DataFeedWatch

5 / 5 Share

July 6, 2023

No problems as of yet. Extremely helpful app for those who manage an ecommerce shopping feed on multiple platforms. Support is quick and responsive from my experience. Some functions like copying channels between stores has to be done by support oddly. But they are quick to help out.

Using app

12 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello, Thank you for taking the time to share your positive experience with our app. We're delighted to hear that DataFeedWatch has been extremely helpful for managing your shopping feed across multiple platforms. We're glad to know that you've found our support to be quick and responsive. Your satisfaction is important to us, and we're here to assist you promptly whenever you need help with your product feeds. Thank you for choosing DataFeedWatch for your ecommerce needs. ~Milosz / DataFeedWatch

5 / 5 Share

July 4, 2023

Excellent support from the team each time, using both email and the chat! Maria responded in seconds, with the exact answers to my problem, methods to implement the solutions with screenshots guidance etc. Very helpful, and saved me hours of trouble seeking and trials and errors! Highly recommended! And of course, the app IS powerful and really does the job in setting your feeds!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We sincerely appreciate your positive feedback and are thrilled to hear about your excellent experience with our Support Team, especially Maria. Providing top-notch assistance for your shopping feed needs is our priority, and we're glad that we could help you efficiently. If you ever have more questions or require further assistance, please don't hesitate to reach out. Your recommendation is greatly appreciated, and we're here to continue offering you the best support and solutions. Thank you for choosing our app and recognizing the efforts of our Support Team. ~Milosz / DataFeedWatch

5 / 5 Share

June 22, 2023

Amazing tool, and thanks to Marvin he was very kind and helpful to guide me through. Highly recomended.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our tool! We're thrilled to hear that you find it amazing and that Marvin was able to provide you with kind and helpful guidance. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for recommending our tool. We appreciate your support and look forward to serving you even better in the future. ~Milosz / DataFeedWatch

5 / 5 Share

June 19, 2023

I have just had 45 minutes with Marvin and found him to be patient and helpful. Being realistic, 45 minutes is not a lot of time to learn about the intricacies of DFW, nevertheless, he did a good job within the time restrictions, and I am grateful for the time I did have with him. Ted Brown,

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with us. We greatly appreciate your feedback and are pleased to hear about your positive interaction with Marvin. Your satisfaction is our priority, and we're here to support you every step of the way. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're dedicated to ensuring that you have the best experience with our app. Thank you once again for choosing our solution. We look forward to continuing to provide valuable assistance to you. ~Milosz / DataFeedWatch

5 / 5 Share

June 14, 2023

Andy was so helpful to tackle all of our custom requirements. Great tool to build custom feeds to send any catalog information to anywhere. Awesome app!!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We're happy that Andy was able to help you with custom feeds. ~Milosz / DataFeedWatch

5 / 5 Share

June 1, 2023

Tetiana was extremely helpful in resolving my issue with the DataFeedWatch app. She provided prompt and effective assistance throughout our chat. Her expertise and knowledge of the app were evident as she quickly identified the problem and guided me through the necessary steps to fix it. Tetiana's communication skills were excellent, and she patiently addressed all of my questions and concerns. I'm grateful for her expertise and support, and I highly recommend her to anyone seeking assistance with DataFeedWatch.

Store

B.O.C.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're happy to hear that you're enjoying our app and support from Tetiana. In case you need assistance, please don't hesitate to reach out to us again! ~Milosz / DataFeedWatch

5 / 5 Share

May 24, 2023

Beste Entscheidung auf datafeedwatch zu wechseln. Erfüllt alles, was es zur professionellen Datafeed-Optimierung braucht. Superschneller Support, freundlich & kompetent, Onboarding-Session, eigene Academy zum Erlernen und Nachschlagen. Absolut jeden € Wert! 10-Sterne!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Freut uns sehr zu hören, dass Sie mit unserem Service zufrieden sind und der Wechsel zu DataFeedWatch gelungen ist. Vielen Dank für Ihre Bewertung! ~Milosz / DataFeedWatch

1 / 5 Share

June 9, 2023

Updating my review from 5 stars as the customer support is as good as non existent. I sent support a request to enable variations in my listings as advised in their blog but several days have passed and zero response. 79 Euros is not a small amount and I'd expect a response within max 2 days. There are apps out there that charge far less but the support on them exists. A shout out to Marvin for being helpful and all but the support team not responding and being non existent makes this company not pleasant to work with. There is no way I would pay 79 Euros for non existent support, no way at all. The feed itself is quite nice and powerful but what good is all that if support is non existent. Imagine having an issue and you get no support. I would NOT recommend this app or company at all. Update: Updating in response to DataFeedWatch response. Way to vilify your customers by claiming that I didn't accept your apology. I only declined compensation as I felt I am not entitled to it as I didn't pay anything in first place and decided that I want to move back to a different service with another supplier. I never refused your apology and even explained that this review is left as is for May 2023 so that hopefully if you improve then your future customers will see new comments as a reflection of your improvements made. So please don't make it look like your customers are evil.

Using app

8 days

Total reviews

8

Average rating

4.5

Developer Reply

Hi, Thank you for sharing this feedback on your experience. We're sorry to hear about the trouble you've had, especially since we place high a value on our customer support and many reviews from other customers confirm this. Due to an unexpected error, your message was noticed a few days after you sent it to us, for which we are deeply sorry. At the same time, we want to assure you that we are working on improving the process so that a similar mistake will never happen again. We tried to contact you several times, but unfortunately you refused to accept our apology and compensation. We hope you will give us another chance some day. ~Milosz / DataFeedWatch

5 / 5 Share

May 12, 2023

★ ★ ★ ★ ★ ★ ★ ★ ★ ★ If I could leave a 10-star review I absolutely would! This app exceeded every expectation I had and then some. The support team has gone over and beyond, every time! They are quick to respond, super knowledgeable, & available! They have spent lots of time helping get my feeds set up correctly and my feeds are definitely complicated! Overall, Data Feed Watch is top-notch! Forget the other apps, you need this one!!! Seriously! ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

Using app

8 months

Total reviews

8

Average rating

4.5

Developer Reply

Hi! Thank you for your positive feedback about our app and customer support. We are glad to hear that we were able to assist you promptly and effectively. Your satisfaction is our top priority, and we're glad to hear that our app is working well for you. If there's anything we can do to improve your experience, please don't hesitate to let us know. ~Milosz / DataFeedWatch

5 / 5 Share

May 11, 2023

I have been using DataFeedWatch for my e-commerce business for several months now, and I am incredibly impressed with its functionality, versatility, and the positive impact it has had on the Facebook and Google. DataFeedWatch is an exceptional tool that has truly transformed the way I manage and optimize my product data feeds.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you for sharing your experience with us! We all put an effort to enrich it with cool features that would be really helpful for your business. If you have any further questions, please feel free to contact us. ~Milosz / DataFeedWatch