All reviews

Rating Breakdown

  • 5
    88% (367 ratings)
  • 4
    3% (11 ratings)
  • 3
    3% (12 ratings)
  • 2
    0% (2 ratings)
  • 1
    6% (23 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2023

Andy was so helpful to tackle all of our custom requirements. Great tool to build custom feeds to send any catalog information to anywhere. Awesome app!!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We're happy that Andy was able to help you with custom feeds. ~Milosz / DataFeedWatch

5 / 5 Share

June 1, 2023

Tetiana was extremely helpful in resolving my issue with the DataFeedWatch app. She provided prompt and effective assistance throughout our chat. Her expertise and knowledge of the app were evident as she quickly identified the problem and guided me through the necessary steps to fix it. Tetiana's communication skills were excellent, and she patiently addressed all of my questions and concerns. I'm grateful for her expertise and support, and I highly recommend her to anyone seeking assistance with DataFeedWatch.

Store

B.O.C.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're happy to hear that you're enjoying our app and support from Tetiana. In case you need assistance, please don't hesitate to reach out to us again! ~Milosz / DataFeedWatch

5 / 5 Share

May 24, 2023

Beste Entscheidung auf datafeedwatch zu wechseln. Erfüllt alles, was es zur professionellen Datafeed-Optimierung braucht. Superschneller Support, freundlich & kompetent, Onboarding-Session, eigene Academy zum Erlernen und Nachschlagen. Absolut jeden € Wert! 10-Sterne!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Freut uns sehr zu hören, dass Sie mit unserem Service zufrieden sind und der Wechsel zu DataFeedWatch gelungen ist. Vielen Dank für Ihre Bewertung! ~Milosz / DataFeedWatch

1 / 5 Share

June 9, 2023

Updating my review from 5 stars as the customer support is as good as non existent. I sent support a request to enable variations in my listings as advised in their blog but several days have passed and zero response. 79 Euros is not a small amount and I'd expect a response within max 2 days. There are apps out there that charge far less but the support on them exists. A shout out to Marvin for being helpful and all but the support team not responding and being non existent makes this company not pleasant to work with. There is no way I would pay 79 Euros for non existent support, no way at all. The feed itself is quite nice and powerful but what good is all that if support is non existent. Imagine having an issue and you get no support. I would NOT recommend this app or company at all. Update: Updating in response to DataFeedWatch response. Way to vilify your customers by claiming that I didn't accept your apology. I only declined compensation as I felt I am not entitled to it as I didn't pay anything in first place and decided that I want to move back to a different service with another supplier. I never refused your apology and even explained that this review is left as is for May 2023 so that hopefully if you improve then your future customers will see new comments as a reflection of your improvements made. So please don't make it look like your customers are evil.

Using app

8 days

Total reviews

8

Average rating

4.5

Developer Reply

Hi, Thank you for sharing this feedback on your experience. We're sorry to hear about the trouble you've had, especially since we place high a value on our customer support and many reviews from other customers confirm this. Due to an unexpected error, your message was noticed a few days after you sent it to us, for which we are deeply sorry. At the same time, we want to assure you that we are working on improving the process so that a similar mistake will never happen again. We tried to contact you several times, but unfortunately you refused to accept our apology and compensation. We hope you will give us another chance some day. ~Milosz / DataFeedWatch

5 / 5 Share

May 12, 2023

★ ★ ★ ★ ★ ★ ★ ★ ★ ★ If I could leave a 10-star review I absolutely would! This app exceeded every expectation I had and then some. The support team has gone over and beyond, every time! They are quick to respond, super knowledgeable, & available! They have spent lots of time helping get my feeds set up correctly and my feeds are definitely complicated! Overall, Data Feed Watch is top-notch! Forget the other apps, you need this one!!! Seriously! ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

Using app

8 months

Total reviews

8

Average rating

4.5

Developer Reply

Hi! Thank you for your positive feedback about our app and customer support. We are glad to hear that we were able to assist you promptly and effectively. Your satisfaction is our top priority, and we're glad to hear that our app is working well for you. If there's anything we can do to improve your experience, please don't hesitate to let us know. ~Milosz / DataFeedWatch

5 / 5 Share

May 11, 2023

I have been using DataFeedWatch for my e-commerce business for several months now, and I am incredibly impressed with its functionality, versatility, and the positive impact it has had on the Facebook and Google. DataFeedWatch is an exceptional tool that has truly transformed the way I manage and optimize my product data feeds.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you for sharing your experience with us! We all put an effort to enrich it with cool features that would be really helpful for your business. If you have any further questions, please feel free to contact us. ~Milosz / DataFeedWatch

5 / 5 Share

May 4, 2023

5 Stars and Marvin is a legend with his onboarding process. Great to see he is keeping fit also! Very happy with the solution and highly recommended. Easy to deal with, flexible solution and great fit for purpose.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thank you for your positive feedback about our application and Marvin! He is a legend indeed :-) If you have any further questions or comments, please don't hesitate to reach out to us. We're always here to help! ~Milosz / DataFeedWatch

5 / 5 Share

May 1, 2023

Their app is definitely helpful in improving the effectiveness of Google ads, as it allows Google to better understand our products and presents clear tables for us to input information. Additionally, as a beginner, Marvin helped me understand the entire working principle through online meetings and provided a concrete case as a teaching example. Pawel has also set up an initial feed for Google, which is really great. I applaud their professionalism and customer service.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Hi! Thanks for your excellent rating!. Classic Marvin- he always does his best whenever our customers need help! Remember, anytime you need help or support with your product feeds, don’t hesitate to contact us. ~Milosz / DataFeedWatch

5 / 5 Share

April 28, 2023

Very good solution for merchants. Turned this around from zero to feed in 24hrs. Marvin's a legend with his onboarding process. Also very good support. 5 stars.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thank you so much for your review and for using DataFeedWatch! We are glad that you have found us. We hope to continue to provide great customer support for you! ~Milosz / DataFeedWatch

5 / 5 Share

April 27, 2023

This app was implemented by our previous agency so I had no perspective on its value or how to do anything in it. We switched agencies and now I have to know how to work the feed. I reached out to talk to a real person and Marvelous Marvin at DateFeedWatch has been awesome, helping me tweak and fix various aspects to refine and optimize the feed. Thank you, Marvin!

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Hi! Thank you for your feedback regarding our app. We're thrilled to hear that it is working well for you and that Marvin was able to help you with the feed. We truly appreciate your kind words and your willingness to share your positive experience with others. ~Milosz / DataFeedWatch

5 / 5 Share

April 3, 2023

Implementation and support are phenomenal. Product works great, is super flexible. Had a wonderful experience with them and would recommend them to anyone looking to manage product feeds.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi! Thank you so much for your review! Great to hear you've had a good experience with us so far. ~Milosz / DataFeedWatch

5 / 5 Share

March 27, 2023

The app makes feed optimisation really easy and user friendly, especially for a marketer. Emanuele Ramacci helped me onboard DFW for my agency and so far, I am very satisfied with the services of this application. Best part is that I can manage my feed for multiple channels from one place.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you very much for your great rating! Emanuele is a great guide to the data feeds. If you want to broaden your knowledge, visit our blog. You can find there many enlightening tips & tricks :) Don't hesitate to contact us anytime you need assistance. ~Milosz / DataFeedWatch

4 / 5 Share

March 24, 2023

Hi , at first I was discouraged about the service I recieved from Keith. He wasn't very pleasant or helpful at all. I thought I would give it another shot and got Tetiana on the chat. She was like a hundred and fifty degree turn around, from what I experienced before. Even though she was working alone she managed to juggle the chats like a real pro. She took the time to be attentive to my problems and help me work through them and was very nice throughout the whole chat. It was a pleasure working with her. I hope I get her when I chat again :)

Using app

10 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, thank you so much for your nice words. Your feedback is precious for us to improve. Our support is doing their best to help when any feed optimization obstacle arises. Udoubtely Tetiana is an excellent proof of that :) We'll be always more than happy to assist you! ~Milosz / DataFeedWatch

5 / 5 Share

March 3, 2023

Edgar was fantastic help. He explained things in a way that made me understand them and showed me examples of what the rules should look like to fix my gender/size/color issues coming from Google Merchant Center.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi! Thank you so much for your excellent rating! We're very proud of our Support Team and we're glad that they were able to help you. If you have any questions don't hesitate to contact us - we're always happy to help! ~Milosz / DataFeedWatch

4 / 5 Share

Feb. 23, 2023

A nice app for what it does, feed are flexible but limited then the price hike made us look elsewhere. They didn't even consider price matching to retain us so we searched and found a better app for $35 pm compared to $69. No idea why they increase cost but the price hikde doesn't support small business owners.

Using app

About 2 years

Total reviews

5

Average rating

3.0

Developer Reply

Hi! Thank you for your feedback! We wanted to assure you that the price of our services has not increased over the last 2 years. To reduce the cost, you canpick an annual subscription and save 15%. If you have any questions, please let us know. ~Milosz / DataFeedWatch

5 / 5 Share

Feb. 17, 2023

DFW makes creating and optimising feeds really simple. The customer support is really good. They help you with all the problems and solve the issues in real time.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you very much for your review :) We're more than happy to help, don't hesitate to reach out to our Customer Support anytime you need! ~Milosz / DataFeedWatch

5 / 5 Share

March 1, 2023

Excellent customer service support, big thanks to Magdalena, who helped me tirelessly to migrate from shopify content API to this amazing app. can't wait to explore all the functions this app can do! Update - Shout out to Andy as well who has been tirelessly helping me sort out my feed; you are the best!

Using app

3 months

Total reviews

9

Average rating

5.0

Developer Reply

Hello! Thank you very much for leaving your positive feedback and appreciating Magdalena! Please, don't forget: if you need help with your data feeds, reach out directly to our Support Team :) ~Milosz / DataFeedWatch

5 / 5 Share

Feb. 15, 2023

Claire helped me through some mapping and Facebook data source issues in a matter of minutes. Chat support is absolutely brilliant!

Using app

2 months

Total reviews

5

Average rating

4.8

Developer Reply

Hi! Thank you for your review and nice words about our own Claire! Remember, anytime you need help or support with your product feeds, don’t hesitate to contact us! ~Milosz / DataFeedWatch

5 / 5 Share

Feb. 9, 2023

Paweł and Emanuele are great. They made onboarding super easy and smooth. They answered all of my questions and gave me the confidence to dive into this awesome app. Highly recommend. Thanks guys and DFW!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for your rating. Drop us a line whenever you need our support! We’re here to help our customers grow! ~Milosz / DataFeedWatch

5 / 5 Share

Feb. 7, 2023

The app is wonderful with great and easy to follow rules. The support I received from Emanuele was very helpful. He was patient, answered my questions and assisted me with setting up the mapping rules.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for your excellent words! We know that data deed optimization is not an easy ride! We’re glad that we can assist you :) ~Milosz / DataFeedWatch