Cin7 Core
An app for inventory control, retail, manufacturing and more
Rating
4.0
feedback
72
chart
#2,122
Reviews Over Time
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Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative aspects highlighted by users. Positive themes include excellent customer service during onboarding, seamless integration with sales channels like Shopify, robust inventory tracking, and helpful support teams. On the other hand, negative themes include issues with support response times, complex interfaces, expensive pricing for SMEs, and challenges with product integrations and reporting modules. Some users also expressed frustration with bugs, lack of timely resolutions, and difficulties in communication with the support team.
Highlights
Rating Breakdown
All reviews
May 7, 2024
The onboarding help has been great. We migrated from Orderhive and Atulya went above and beyond to reduce the pain from migrating. She was very patient and helpful getting us up and running. We're still getting up to speed as Core has different functionality. In some cases more robust than Orderhive however there are some things in Orderhive , like one central place of truth for product information (eg prices) that pushes to all 3rd parties.
Aug. 22, 2024
App is ok and does the essential functions of inventory management. Has lots of integrations. Its quite expensive though for an SME with a lot of tools that aren't necessary and the interface can be a little complex to work with. Support also need a bit of pushing to get to the heart of issues and responses can be poor at times. Reporting module needs some work.
Feb. 21, 2024
I was using Orderhive for order management. Cin7 is a much better program with more features. My onboarding experience was great. They really take the time to make sure everything works right before moving to the new program. I would recommend!
Feb. 14, 2024
I like that I can integrate my sales channels (Etsy and Shopify - Amazon is an option too, but I opted not to integrate it to save money) and input manual orders in one place to keep track of orders, inventory, shipments, and payments. I used their previous product OrderHive, so it is all fairly intuitive to use, and they provided great onboarding and setup. I was paired with Muskan as my Onboarding Specialist, and she was very patient, knowledgeable, and helpful in getting me setup.
Dec. 15, 2023
I love Cin7 , it's such a great software to track my inventory, my sales, my stock transfers, my cogs... full of reports ... very flexible tools, with a lot of integrated API connexion like Shopify and the customer service is amazing !
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