Cin7 Core for Shopify

Cin7 Core

An app for inventory control, retail, manufacturing and more

View on App Store

Rating

4.0

feedback

72

Reviews

chart

#2,122

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    11%
  • Less than a year
    35%
  • More than a year
    51%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative aspects highlighted by users. Positive themes include excellent customer service during onboarding, seamless integration with sales channels like Shopify, robust inventory tracking, and helpful support teams. On the other hand, negative themes include issues with support response times, complex interfaces, expensive pricing for SMEs, and challenges with product integrations and reporting modules. Some users also expressed frustration with bugs, lack of timely resolutions, and difficulties in communication with the support team.

Highlights

Excellent customer service and onboarding experience
Seamless integration with sales channels like Shopify
Robust inventory tracking features
Challenges with support response times and bug resolutions
Complex interfaces and expensive pricing for SMEs

Rating Breakdown

  • 5
    65% (47 ratings)
  • 4
    12% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    4% (3 ratings)
  • 1
    15% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 7, 2024

The onboarding help has been great. We migrated from Orderhive and Atulya went above and beyond to reduce the pain from migrating. She was very patient and helpful getting us up and running. We're still getting up to speed as Core has different functionality. In some cases more robust than Orderhive however there are some things in Orderhive , like one central place of truth for product information (eg prices) that pushes to all 3rd parties.

Using app

7 months

Total reviews

5

Average rating

5.0

2 / 5 Share

Aug. 22, 2024

App is ok and does the essential functions of inventory management. Has lots of integrations. Its quite expensive though for an SME with a lot of tools that aren't necessary and the interface can be a little complex to work with. Support also need a bit of pushing to get to the heart of issues and responses can be poor at times. Reporting module needs some work.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

I was using Orderhive for order management. Cin7 is a much better program with more features. My onboarding experience was great. They really take the time to make sure everything works right before moving to the new program. I would recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

I like that I can integrate my sales channels (Etsy and Shopify - Amazon is an option too, but I opted not to integrate it to save money) and input manual orders in one place to keep track of orders, inventory, shipments, and payments. I used their previous product OrderHive, so it is all fairly intuitive to use, and they provided great onboarding and setup. I was paired with Muskan as my Onboarding Specialist, and she was very patient, knowledgeable, and helpful in getting me setup.

Store

noteify

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

I love Cin7 , it's such a great software to track my inventory, my sales, my stock transfers, my cogs... full of reports ... very flexible tools, with a lot of integrated API connexion like Shopify and the customer service is amazing !

Store

Horus X

Using app

Over 1 year

Total reviews

4

Average rating

5.0

All reviews

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