Cin7 Core

May 7, 2024

The onboarding help has been great. We migrated from Orderhive and Atulya went above and beyond to reduce the pain from migrating. She was very patient and helpful getting us up and running. We're still getting up to speed as Core has different functionality. In some cases more robust than Orderhive however there are some things in Orderhive , like one central place of truth for product information (eg prices) that pushes to all 3rd parties.

Feb. 21, 2024

I was using Orderhive for order management. Cin7 is a much better program with more features. My onboarding experience was great. They really take the time to make sure everything works right before moving to the new program. I would recommend!

Feb. 14, 2024

I like that I can integrate my sales channels (Etsy and Shopify - Amazon is an option too, but I opted not to integrate it to save money) and input manual orders in one place to keep track of orders, inventory, shipments, and payments. I used their previous product OrderHive, so it is all fairly intuitive to use, and they provided great onboarding and setup. I was paired with Muskan as my Onboarding Specialist, and she was very patient, knowledgeable, and helpful in getting me setup.

Dec. 15, 2023

I love Cin7 , it's such a great software to track my inventory, my sales, my stock transfers, my cogs... full of reports ... very flexible tools, with a lot of integrated API connexion like Shopify and the customer service is amazing !

June 14, 2023

Thanks Raed for excellent customer service! He helped me step by step to understand the process and was very patient with me.

June 22, 2022

Dear is a great cloud-based ERP option. Affordable, solid customer support, straightforward but robust!

June 9, 2022

Great and robust system for handing our needs. Great intergrations. Support is good. Could be a bit better at timelines for meetings in general however when i really needed some help they made it happen so cant fault them really.

May 22, 2022

We have looked at a lot of inventory management systems and migrated from Tradegecko to DEAR. Extremely impressed with the product and system. It has a lot of manufacturing features that we do not use however for tracking purchase orders, bundles, composite products it is excellent. It is easy to duplicate products to quickly add or CSV can be imported. There is never going to be the perfect IMS for everyones business processes but this covers most of ours. We have suggested some improvments regarding batch actions via the web interface. Overall can recommend, no problems syncing with Shopify.

Feb. 22, 2022

After I left a negative review, the DEAR Systems team followed up with me to solve the problem I had pointed out

June 25, 2021

We run up to 4 different channels into DEAR inventory, with the majority of our sales coming through Shopify. We integrate through StarShipIt in addition to this giving us a flawless end to end solution. The result is only as good as the work you put in to integrate these platforms, but it's one the easiest and fastest you'll find backed by a strong and responsive support team. We're tried others, but once you reach a certain size, you'll be glad you went with a comprehensive solution.

June 22, 2021

DEAR really helped us integrate our inventory with Shopify. The cost is also very reasonable. Would recommend.

June 22, 2021

Very good software. The best part is the team will look at enhancement requests for new features and add them into their development. Make's our life a lot easier...

June 22, 2021

I have been using DEAR for my manufacturing CPG business and it is a fantastic piece of software. I would recommend it to other CPG companies.

May 5, 2021

This is by far the best app to manage inventory, PO, sales, assembly and productions. It saved us tons of times. The customer service has been stellar ! I highly recommend this app for anyone who wants a solid inventory management systems

May 4, 2021

This app works quite well -- keeps inventory quantity updated, pushes Shopify sales over to Dear, allows me to bulk list inventory from Dear to Shopify. Features I wish it had: 1) a way to push over search engine listing previews. 2) a way to easily associate a Shopify purchase with an existing customer in Dear. If the customer enters their name or company slightly different than last time then a new customer is created in Dear. Not a big deal but somewhat frustrating if you care about customer purchase history. Overall, I'm pleased with this integration.

April 21, 2021

We upgraded our inventory system from unleashed to dear two months ago. While it did take a little bit of learning initially, the saving Grace was our sale rep Kevin. He offered us daily one on one support with our questions and walked us through ever step of the way no matter how small the issue or question was. Every road block we came to always had a solution and we couldn’t be happier with the result of changing over. It has taken a lot of confusion and time off our hands. We couldn’t recommend Dear more.

April 12, 2021

Automating our processes and inventory systems was priority for us to help us focus on the areas of our business that matters. Working with Dear was so easy and the level of care and dedication by the account managers to help us determine our path with Dear was so very much appreciated. We're looking forward to exploring more that we can do with the platform.

June 23, 2020

Dear has a seamless integration with Shopify and their hands on account management + support has eased our transition towards managing our many products, services and manufacturing efforts in 1 place. They provide all of the resources to set everything up correctly and troubleshoot. It's going to increase our accuracy and efficiency internally and across many of our customers and suppliers. Highly Recommend.

Jan. 17, 2020

Highly recommend this app - made our inventory tracking practically hands-off. DEAR has a seamless integration with Shopify, so we could easily track and audit our sales and inventory levels.

Dec. 30, 2019

I only just started using Dear for our footwear brand, but so far so good! The representative assigned to us from Dear has been extremely helpful in the process. We are very happy so far!